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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03467373

Version: 1

HP Notebook PCs - Notebook Generates Error Message With 65W Adapter

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 24-Aug-2012

Last updated : 24-Aug-2012

DESCRIPTION
The notebook generates the following error message when a 65W adapter is connected to it:
HP Smart Adapter: For Full Performance connect high power AC Adapter.
Using a 90W adapter does not generate any errors.

sourceInformation

SCOPE
HP ProBook 4535s Notebook PC
RESOLUTION
To resolve this issue, download and install the following SoftPaq.
Softpaq Description
Information
Download
HP Notebook System BIOS Update
VERSION: F.23
Note: A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com/.

Hardware platforms affected : HP ProBook 4535s Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA03466130

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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