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HP Designjet Z3200PS Printer Series - Paper handling

General advice
  note:
Before starting a paper loading process, make sure you have enough room around the printer, both in front and behind.
Figure : Space behind printer
  caution:
Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving.
Figure : Locking wheels
All paper must be 11 inches (28 cm) or longer. A4 and US Letter paper cannot be loaded landscape.
  note:
For photo paper wear cotton gloves to avoid transferring oils onto the paper.
Figure : Gloves
  caution:
Keep the basket closed throughout the loading process.
Load a roll onto the spindle
  caution:
Ensure the sheet tray is closed.
Figure : Closing sheet trays
  1. Remove the right-hand end of the spindle from the printer, then the other end.
      warning:
    Do not insert your fingers into the spindle supports during the removal process.
    Figure : Removing the spindle from the printer
  2. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to mount a new roll; it slides along the spindle to hold rolls of different widths. Remove the blue paper stop from the end of the spindle.
    Figure : Removing the stop from the spindle
  3. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed.
    Figure : Installing the core adaptors
  4. If the roll is long, rest the spindle horizontally on a table and load the roll on the table.
      note:
    You may need two people to handle a large roll.
  5. Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not, remove the roll, turn it 180 degrees and slide it back on to the spindle. There are labels on the spindle showing the correct orientation.
      note:
    From the back of the printer, the blue stop is fitted onto the right-hand end of the spindle.
    Figure : Sliding the roll onto the spindle
    Ensure both ends of the roll are as close to the spindle stops as possible.
  6. Put the blue paper stop onto the open end of the spindle, and push it towards the end of the roll.
    Figure : Replacing the stop on the spindle
  7. Ensure the blue paper stop is pushed in as far as it goes, until both ends are against the stops.
If you are a regular user of different paper types, you can change rolls more quickly if you preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see Accessories.
Load a roll into the printer
There are two ways to load a roll. The easy loading procedure is recommended.
Easy loading procedure
  1. Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not put the end completely into the roll holder.
    Figure : Correct position of the spindle
  2. Rest the blue end of the spindle on the right side roll holder.
    Figure : Fitting the spindle into the printer
  3. With both hands, push the spindle into both roll holders at the same time. The spindle snaps into place.
    Figure : Correct position of the spindle
  4. If the edge of the roll is torn (sometimes due to tape used to hold the end of the roll) or not straight, pull the paper slightly beyond the cutting groove and use a cutter to cut a straight edge.
    Figure : Correct position of the spindle
      note:
    Cut the paper as straight as possible, as uneven paper does not load correctly.
  5. Insert the edge of the paper into the feeder.
      caution:
    Do not push your fingers inside the printer's paper path.
    Figure : Insert the roll
  6. Roll the spindle into the feeder until you feel resistance. The printer detects the paper and feeds it automatically into the printer.
    Figure : Rolling paper into printer
  7. Once the paper is fed into the printer, the front-panel display asks if you are loading a roll or a sheet. Select Roll with the Up and Down keys and press OK.
  8. Select your paper category and type.
      note:
    If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driver.
  9. The printer checks the alignment and measures the width. It cuts a strip off the leading edge of glossy or satin paper to ensure perfect quality; other paper types are not cut.
  10. Look at the front panel; you may find some instructions there.
  11. When the roll is aligned, the front panel displays the Ready message and the printer is ready to print. If the roll is not aligned, follow the instructions on the front-panel display.
  12. If the paper is loose on the roll, lightly rewind from the end of the spindle until tight.
    Figure : Rewinding the roll
  note:
If you have an unexpected issue at any stage of the paper loading process, see The paper cannot be loaded successfully.
  note:
When prints fall into the basket, they can be torn or marked by ink from other prints. To avoid this, catch your prints as they are cut from the roll and do not stack prints in the basket. Alternatively, turn off the automatic cutter, see Turn the automatic cutter on and offcutteron/offpapercutter on/off, and use the Form feed and cut key to release your print.
Paper menu procedure
As an alternative you can use the paper menu to start the paper loading process.
  1. Follow steps one through five of the Easy loading procedure.
  2. From the front panel, select the Paper menu icon .
  3. Select Paper load.
  4. Select Load roll.
  5. Continue with step 9 of the easy loading process.
Unload a roll
Before unloading a roll, check whether there is paper on the roll or whether the end of the paper is no longer attached to the roll, and follow the appropriate procedure as described below.
  note:
Do not touch the paper while the printer is printing, as it causes image quality defects.
Unload paper key procedure with paper on the roll
If there is paper on the roll, use the following procedure.
  1. Press the Unload paper key on the front panel.
  2. When prompted by the front-panel display, lift the blue lever on the left.
  3. When prompted by the front-panel display, lightly rewind the paper from the end of the spindle until removed from the printer.
  4. When prompted by the front-panel display, lower the blue lever.
Paper menu procedure with paper on the roll
If there is paper on the roll, you can also start the process from the front panel.
  1. Select the Paper menu icon .
  2. Select Unload paper.
  3. Continue from step two of the Unload paper key process.
Roll out of paper procedure
If the end of the paper is no longer attached to the roll, use the following procedure.
  1. If you have already started the unload process, press the Cancel key on the front panel to cancel that procedure.
  2. Lift the blue lever on the left. If the front panel displays a warning about the lever, ignore it.
  3. Pull out the paper from the printer. Pull from wherever the paper is accessible; the back of the printer is recommended.
  4. Lower the blue lever.
  5. If the front panel displays a warning message, press the OK key to clear it.
Load a single sheet
There are two ways to load a sheet. The easy loading procedure is recommended.
  note:
For sheets thicker than 0.5mm, you must have space behind the printer equal to the length of the sheet.
Easy loading procedure
  1. Standing in front of the printer, open the sheet tray.
      note:
    If the tray is difficult to open, try opening from behind the printer.
    Figure : Sheet trays
  2. Insert the sheet into the feeder. Load your sheet aligned with the load line and insert until the paper cannot continue, with thicker sheets you feel resistance. The printer detects the sheet in three seconds. A countdown begins on the front-panel display.
    Figure : Align sheet
      caution:
    Do not push your fingers inside the printer's paper path.
  3. After the countdown, the paper feeds into the printer. Guide the sheet into the printer; this is especially important with thicker papers.
  4. The front-panel display asks whether you are loading a roll, a sheet with skew check, or a sheet without skew check. Select Sheet, with skew check or Sheet, without skew check with the Up and Down keys.
      note:
    The recommended option is Sheet, with skew check.
      note:
    If you load without a skew check, print previews may not work properly. See Preview a print.
  5. Select your paper category and type.
      note:
    If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driver.
  6. If you selected Sheet in the Paper Load menu, the printer checks the alignment and measures the sheet.
      note:
    Depending on the length of the sheet, it feeds out the front of the printer.
    If you selected Sheet, without skew check, you will need to align the sheet manually.
    Figure : Load sheet
  7. If the paper has been loaded successfully, the front panel displays the Ready message and the printer ready to print. If the paper is not straight, follow the instructions on the front-panel display.
  note:
When correctly loaded, the sheet is in the back of the printer.
  note:
If you have an unexpected problem at any stage of the paper loading process, see The paper cannot be loaded successfully.
Paper menu procedure
As an alternative, you can use the front panel to start the paper loading process
  1. Perform step one of the easy loading procedure.
  2. From the front panel, select the Paper menu icon .
  3. Select Paper load.
  4. Select Sheet, with skew check or Sheet, without skew check.
      note:
    The recommended option is Sheet, with skew check.
      note:
    If you load without a skew check, print previews may not work properly. See Preview a print.
  5. Continue with step 5 of the easy loading procedure.
Unload a single sheet
To unload a sheet without printing, use the Unload paper key or the paper menu procedure.
To unload a single sheet after printing, you can simply pull the sheet free from the front of the printer.
  note:
Do not touch the paper while the printer is printing, as it causes image quality defects.
Unload paper key procedure
  1. Press the Unload paper key on the front panel.
  2. The sheet unloads out the front of the printer, either catch it manually or allow it to fall into the basket.
Paper menu procedure
You can also unload a sheet from the front panel's Paper menu.
  1. From the front panel, select the Paper menu icon .
  2. Select Unload paper. The sheet unloads out of the front of the printer, either catch it manually or allow it to fall into the basket.
View information about the paper
To view the loaded paper information, press the View loaded paper key on the front panel.
You can also select the Paper menu icon and then View loaded paper.
The following information is displayed on the front panel:
  • Roll or sheet status
  • Paper type you have selected
  • Width of the paper (estimated)
  • Length of the sheet (estimated)
  • Color calibration status
  • Paper advance calibration status
  note:
If you loaded a cut sheet with no skew check, the estimated length should be disregarded because the printer cannot estimate it accurately.
If no paper is loaded, the message Out of paper is displayed.
The same information (apart from the color and paper advance calibration status) is displayed in the HP Printer Utility, on the Supplies page.
  note:
Photo and coated paper requires careful handling, see The print is scuffed or scratched.
Paper presets
Each supported paper type has its own characteristics. For optimum print quality, the printer changes the way it prints on each different paper type. For example, some may need more ink and some may require a longer drying time. So the printer must be given a description of the requirements of each paper type. This description is called the paper preset. The paper preset contains the ICC profile, which describes the color characteristics of the paper; it also contains information on other characteristics and requirements of the paper that are not directly related to color. Existing paper presets for your printer are already installed in the printer's software.
However, as it is inconvenient to scroll through a list of all paper types available, your printer contains paper presets only for the most commonly used paper types. If you have a paper type for which your printer has no preset, you cannot select that paper type in the front-panel display.
There are three ways to assign a preset for a new paper type.
  note:
You can use a maximum of 30 custom and additional paper types. To delete a custom or additional paper preset, go to the Color Center and select Paper Preset Management > Delete Paper Preset. Paper presets provided with your printer cannot be deleted.
To install a downloaded paper preset
  1. After finding the right paper preset at http://www.hp.com/go/z3200ps/paperpresets/ or at the paper manufacturer's Web site, click the Download Now button and save the paper preset (“.oms” file) on your computer.
      note:
    If you do not find the paper preset you want on the Web, you may find that it has been added to the latest firmware for your printer. You can check the firmware release notes for information, see Update the firmware.
  2. Before starting to install the new preset, make sure that the printer is idle and the print queue is stopped. Installing a new paper preset will interrupt any printing that is in progress.
  3. Start the HP Printer Utility or the Embedded Web Server.
    • In the HP Printer Utility, select the Color Center and then Import Paper Preset.
    • In the Embedded Web Server, select the Setup tab, then Paper preset management, then the Import tab.
  4. On the Import page, select the paper preset file that you downloaded in step 1.
  5. Click the Update button and wait for the update process to finish. It may take some time. The printer will automatically restart when the update is complete; wait until it has restarted and the front panel indicates that it is ready.
  6. Check that the new paper type appears in the Additional paper or Custom paper category in your printer's front panel.
  7. Synchronize the new paper type with the driver by opening the HP Printer Utility. Select your printer, then the Color Center tab, then Paper Preset Management and Synchronize Paper Presets ( button under Mac OS).
Now that you have imported the paper preset, you can select the paper type from the front panel and from the driver. The ICC profile for the new paper type is ready to use by your application.
To create your own paper preset
Before using a custom paper type with your printer, you should add a paper preset for the new paper. You can create a new paper preset using the HP Color Center in the HP Printer Utility.
The paper preset name will appear in the printer driver and the front panel.
To create a paper preset, you can follow this simple procedure:
  1. Go to the Color Center tab in the HP Printer Utility for Windows, or to the HP Color Center group in the HP Printer Utility for Mac OS.
  2. Select Create New Paper Preset.
  3. Enter your paper's name.
      note:
    The paper's commercial name is likely to be the most understandable for other users of the printer.
  4. Select a paper category from the drop-down menu. The paper category determines the amount of ink used and other basic printing parameters. For more information, see the online help in the Color Center, and http://www.hp.com/go/Z3200ps/paperpresets/. The available categories are:
    • Bond and Coated Paper: Fiber-based, thin papers with a matte surface. These papers use matte black ink, no gloss enhancer, relatively low ink limits and high carriage position.
    • Photo Paper: Photo-base, relatively thick papers with a variety of finishing from matte to satin to glossy. These papers use photo black ink and gloss enhancer, with the exception of Photo Matte Papers, relatively high ink limits and low carriage position, with the exception of Baryte and Photo Matte Papers. Generally they will print with the starwheels up.
    • Proofing Paper: A variety of papers from matte to satin and glossy used to simulate commercial printing with high color accuracy requirements.
    • Fine Art Material: Canvas, matte and paper-base photo materials used for high-quality fine art printing. These papers use matte black ink and no gloss enhancer, with the exception of Canvas Satin and Pearl papers, which use photo black and gloss enhancer. They all use high carriage position with high ink limits.
    • Film: Synthetic film-base materials that generally use photo black and no gloss enhancer, with relatively low ink limits and high carriage position.
    • Backlit: Synthetic translucent materials that use photo black and no gloss enhancer with high ink limits, high carriage position and starwheels up.
  5. Click Next under Windows, Continue under Mac OS.
  6. Choose the ICC profile name in the Color Center. This is the name you will use to select the profile in your application.
  7. Click Next under Windows, Continue under Mac OS.
  8. If the paper type permits, the printer performs a color calibration (about 10 minutes) and creates the ICC profile (about 20 minutes).
Now that you have created the paper preset, you will be able to select the paper type from the front panel and from the driver under the Custom paper category. The ICC profile for the new paper type will be ready to use by your application.
You can export the new paper preset to your computer and use it on other HP Designjet Z3200 series printers. In the Color Center, select Paper Preset Management > Export Paper Preset, then follow the instructions on the screen. To install the preset on another printer, see To install a downloaded paper presetimport paper presetpaperdownload presets.
Advanced paper preset creation
Advanced paper preset creation involves a process of trial and error, in which you modify the printing properties of your new preset to obtain the best print quality.
  1. Go to the Color Center tab in the HP Printer Utility for Windows, or to the HP Color Center group in the HP Printer Utility for Mac OS.
  2. Select Paper Preset Management.
  3. Under Windows, select Create Paper Preset. Under Mac OS, click +.
  4. Enter your paper's name.
      note:
    The paper's commercial name is likely to be the most understandable for other users of the printer.
  5. Select a paper category from the drop-down menu. The paper category determines the amount of ink used and other basic printing parameters. For more information, see the online help in the Color Center, and http://www.hp.com/go/Z3200ps/paperpresets/. The available categories are:
    • Bond and Coated Paper: Fiber-based, thin papers with a matte surface. These papers use matte black ink, no gloss enhancer, relatively low ink limits and high carriage position.
    • Photo Paper: Photo-base, relatively thick papers with a variety of finishing from matte to satin to glossy. These papers use photo black ink and gloss enhancer, with the exception of Photo Matte Papers, relatively high ink limits and low carriage position, with the exception of Baryte and Photo Matte Papers. Generally they will print with the starwheels up.
    • Proofing Paper: A variety of papers from matte to satin and glossy used to simulate commercial printing with high color accuracy requirements.
    • Fine Art Material: Canvas, matte and paper-base photo materials used for high-quality fine art printing. These papers use matte black ink and no gloss enhancer, with the exception of Canvas Satin and Pearl papers, which use photo black and gloss enhancer. They all use high carriage position with high ink limits.
    • Film: Synthetic film-base materials that generally use photo black and no gloss enhancer, with relatively low ink limits and high carriage position.
    • Backlit: Synthetic translucent materials that use photo black and no gloss enhancer with high ink limits, high carriage position and starwheels up.
  6. If you wish, use the Change Printing Properties button to change the following properties:
    • Paper Thickness: This is relevant to carriage height or platen gap. You should choose High if your paper weighs over 250 g/m² or if it does not have a plastic coating.
    • Dry Time: The recommendation is to use Automatic by default and move to Extended if needed.
    • Starwheels: Print with the starwheels up or down.
    • Cutter: Enable or disable the cutter.
    • Global Ink Limit: Initially it can be left as it is and modified later on, based on printing results.
    • Gloss Enhancer Amount: Initially it can be left as it is and modified later on, based on printing results.
      note:
    When an option is grayed out, that means that it is not available for the selected paper type.
    Some paper types are available with different ink limits (less/normal/more ink). Ink limits are generally proportional to color gamut volume, but a higher ink limit can cause printing artifacts (bleed, coalescence, etc.) in some cases. HP papers have fine-tuned ink limits while other papers use generic ink limits.
  7. Click Next under Windows, Continue under Mac OS.
  8. Under Windows, select yes when asked to calibrate paper. Under Mac OS, select Paper Preset Management > Calibrate Paper. For more information on color calibration, see Color calibration.
  9. You can print an image of your choice to check for color gamut, coalescence, mottle, bronzing and gloss uniformity. If the results are not satisfactory, you can change printing properties and launch another calibration. For instance:
    • For better color gamut, increase the ink limit or select a "more ink" variant of the same paper type if available.
    • To reduce coalescence, decrease the ink limit and/or the amount of gloss enhancer or select a "less ink" variant of the same paper if available.
    • To reduce bronzing or improve gloss uniformity, adjust the amount of gloss enhancer.
    For more information, see the online help in the Color Center.
  10. With your final printing properties, you can now create an ICC profile for the paper using one of the following three options:
    • The standard process with the Color Center (see Color profiling).
    • The HP Advanced Profiling Solution (supplied with your printer). For more information on the HP Advanced Profiling Solution, see its own documentation and also http://www.hp.com/go/z3200ps/solutions/.
    • A third-party profiling program (see Color measurement).
  11. Once you have created and adjusted the ICC profile for your paper, you can link this profile to the paper preset with the Color Center: select Paper Preset Management > Install Profile. If you have used the standard Color Center profiling process, this step is not necessary because the profile is linked automatically to the paper preset.
For more information on the processes available in the Color Center, see A summary of the color management process.
Now that you have created the paper preset, you will be able to select the paper type from the front panel and from the driver under the Custom paper category. The ICC profile for the new paper type will be ready to use by your application.
You can export the new paper preset to your computer and use it on other HP Designjet Z3200 series printers. In the Color Center, select Paper Preset Management > Export Paper Preset, then follow the instructions on the screen. To install the preset on another printer, see To install a downloaded paper presetimport paper presetpaperdownload presets.
Print on loaded paper
To print a job on whichever paper is loaded in the printer, select Any in the Paper Type option of your printer driver.
  • In the Windows driver dialog: select the Paper/Quality tab, then select Any in the Paper Type drop-down list.
  • In the Mac OS PCL3 Print dialog: select the Paper Type/Quality panel, then select Any in the Paper Type drop-down list.
  • In the Mac OS PostScript Print dialog: select the Image Quality panel, then select Any in the Paper Type drop-down list.
  note:
Any is the default Paper Type selection.
Move the paper
If the printer is idle (ready to print), you can move the paper forwards or backwards from the front panel. You may want to do this in order to have more or less white space between the last print and the next one.
To move the paper, select the Paper menu icon and then Move paper.
You can move the paper forwards by pressing the Up key on the front panel, or backwards by pressing the Down key. When the paper is positioned as you want it, press the OK key.
Maintain the paper
To maintain paper quality, follow the recommendations below.
  • Store rolls covered by another piece of paper or cloth.
  • Store cut sheets covered and clean or brush them before loading them in the printer.
  • Clean input and output platens and cut sheet tray.
  • Always keep the transparent window of your printer closed.
  note:
Photo and coated paper requires careful handling, see The print is scuffed or scratched.
Change the drying time
You may wish to change the drying time setting to suit special printing conditions such as multiple prints where time is of higher importance or when you need to be sure ink is dry before handling.
  note:
Most paper types require no drying time.
Select the Setup menu icon , then Print retrieval> Select drying time. You can select:
  • Extended, to set a longer than recommended time to ensure ink is completely dry
  • Optimal, to set the default and recommended time for your selected paper
  • Reduced, to set a shorter than recommended time when quality is of lower importance
  • None, to disable the drying time and remove your print as soon as it finishes printing
  note:
If the ink is not dry when the print is removed, it could leave ink in the output tray and marks on the print.
  note:
If you cancel the drying time during a print, the printer may not feed and cut the paper right away due to the printhead maintenance, which runs in parallel. If the dry time is zero, the printer cuts the paper and then performs the printhead maintenance. However, if the dry time is greater than zero, the printer does not cut the paper until after the printhead maintenance has completed, even if the Form feed and cut key has been pressed.
Turn the automatic cutter on and off
To turn the printer's paper cutter on or off:
  • From the HP Printer Utility for Windows, select the Settings tab and change the Cutter option in Printer Settings > Advanced.
  • From the HP Printer Utility for Mac OS, in the Configuration group, select Printer Settings > Configure Printer Settings and change the Cutter option in Printer Settings > Advanced.
  • From the Embedded Web Server, select the Setup tab, then Printer Settings, and change the Cutter option in Printer Settings > Advanced.
  • From the front panel, select the Setup menu icon , and then Print retrieval > Enable cutter.
  note:
To cut rolled paper while the automatic cutter is disabled, see Feed and cut the paperpaperfeed and cut.
Feed and cut the paper
To feed and cut the paper when the automatic cutter has been disabled, or when the front edge of the paper is not straight, press the Form feed and cut key on the front panel. The paper advances and a message is displayed on the front panel:
Select the cutting position by pressing the arrow keys backward and forward
If you immediately press the OK key, the printer will make a straight cut removing a 4-inch strip from the front edge of the paper.
Alternatively, you can use the Up and Down keys to remove more or less of the paper (minimum 2 inches). Open the window to see where the cut will be made, indicated by a scissors label at the side of the carriage. The window can remain open while you are moving the paper. When you have finished moving the paper, close the window and press the OK key.
  note:
The printer may not cut the paper immediately, as the printheads are serviced after each print and the paper cannot be cut until that process is complete.
When the paper has been cut, remove the cut piece from the output tray.
Figure : Unload paper
  note:
If strips or short prints are left in the output tray the printer could jam.
  note:
Photo and coated paper requires careful handling, see The print is scuffed or scratched.

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