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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Notebook PCs - System Recovery for Business Notebooks (F11)

This document pertains to HP Notebook PCs with the HP Unified Extensible Firmware Interface (UEFI) beginning in late-2008.
To access the HP System Recovery, turn on the computer and immediately press the esc key to display the Startup Menu, and then press the F11 key.
You can use HP Backup and Recovery Manager to restore the entire hard disk image to the original factory-shipped state. The Recovery Manager will erase all personal files and information, and then install all the original software programs and hardware drivers. There are two ways to start System Recovery.
  • If the computer will not boot into Windows, turn on the computer and immediately press the esc key to display the Startup Menu, and then press the F11 key.
      note:
    If you have an HP image on your computer, you can press f11 to display the HP Backup and Recovery Manager, even if the prompt does not appear during startup.
  • If the computer will boot into Windows, click Start, type recovery into the search field, and then select HP Recovery Manager from the list.
      note:
    There are multiple recovery programs, based on the model. For available recovery options, see Overview of Repairing or Reinstalling The Operating System.
See also
Return to HP Notebook PCs - HP Startup Menu Overview for additional topics.

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Country/Region: Flag Slovenia

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