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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP Designjet T1100 Printer Series - Cannot Insert a Printhead

  1. Check that you have the correct type of printhead (model number).
  2. Check that you have removed the two orange protective caps from the printhead.
  3. Check that the colored label on the printhead is the same color as the label on the slot.
  4. Check that the printhead is correctly oriented (compare with the others).
    Figure : Pushing in the printhead
  5. Check that you have correctly closed and latched the printhead cover.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country: Flag Slovenia

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