HP Designjet 2500CP Printer - PostScript (R) Driver v 1.0 Readme in Microsoft (R) Windows 95

Certain system characteristics such as configuration, available memory, and the number of currently open files, may limit the number of printers you can install during any one session.

Some PostScript printers support user-definable page sizes, referred to in the driver as "Custom Pages." Windows 95 limits the maximum custom page length to 129 inches. If you specify a value greater than 129 inches, the driver will display an error.

The Page Setup dialog box of some applications replaces the custom paper names that you specify with their own fixed names for custom paper. The custom paper settings you have set will be valid and the documents will print correctly.

Some applications, such as Microsoft WordPad, cannot distinguish between printers that are the same model, but that you have renamed. As a result, the application will display all custom pages defined for all printers of the same model.

Some applications provide an emboldening feature for PostScript outline fonts (Type 1) that do not have a "native" bold face, such as Zapf Dingbats. The emboldening process is inexact and might produce slight typographic imperfections. This is usually only a concern for very high resolution devices, such as image setters, or if precise typographic fidelity is required.

WORKAROUND: Choose a Type 1 font family that has a native bold face.

Certain characters in some TrueType fonts might not print correctly. This is not a driver or printer related problem; it is due to imperfections in the fonts themselves.

WORKAROUND: To eliminate TrueType character imperfections choose another font.

Some Printer Properties dialog boxes are part of the Windows 95 operating system and are shared with the Adobe Printer Driver. These property sheets, such as Sharing and Details, may contain spelling or accelerator key inconsistencies. Adobe anticipates that the next version of the Windows 95 operating system will correct these problems.

Whenever a printer is installed, the driver creates a WPX file in the \WINDOWS directory. A WPX file is a condensed description of the printer's features. If an installed printer is later deleted, the associated WPX file is not removed. There is no problem leaving unused WPX files on the system other than the disk space they consume. The typical WPX file occupies approximately 12K bytes of disk space.

The amount of memory available to the printer can affect printing performance. If you have trouble printing and receive messages that the printer is short of memory, you might need to lower the Available Printer Memory value. The Device Options properties dialog box lets you adjust the size of memory available to the printer.

Setting the unprintable area and custom page sizes in inches or millimeters generates numeric values converted to points (a point is 1/72 of an inch) that Adobe PS 4.1 uses for internal calculations. In these calculations, the driver rounds off the numeric value you provide to its nearest point equivalent. Because of this, you may observe small discrepancies between the numbers you specified and the numbers that appear in the fields after you choose OK in the Unprintable Area dialog box.

Printing a landscape oriented document with mirror image enabled and a layout option other than 1-up selected will result in a printing error.

WORKAROUND: Do not use these printing options in this specific combination.

Certain applications do not support all the features of the Adobe Printer Driver. Usually the feature is ignored by the application. In rare cases a printing error may occur.

WORKAROUND: Do not use these Adobe Printer Driver features when printing from the above applications. Many of the incompatibilities are resolved in newer versions of these applications.

When generating EPS files from Acrobat, always ensure that you have set Acrobat's copy count to (1) one. Any other value may lead to unexpected results when embedding its EPS files within other documents.

Printing from Acrobat 2.1 with the "Send TrueType fonts as" selection set to Bitmaps sometimes results in a printing error. Select "Send TrueType fonts as" selection to Outlines instead.

When an EPS file generated by printing through Adobe Acrobat 2.0 or 2.1 (Acrobat Exchange or Acrobat Reader) is inserted into an Illustrator 4.1 document, and text is later added to that document, a printing error results.

WORKAROUND: None. A future version of Illustrator will correct this problem.

The custom page size you set in the driver is not used by Illustrator at print time.

WORKAROUND: Before opening Illustrator, ensure that the printer driver is configured to use the custom page size that you want Illustrator to use. Windows' "Printers" Control Panel could be used to do this.

Windows metafiles printed from Adobe PageMaker 5.0 in landscape orientation are cut off on the right side.

WORKAROUND: Upgrade to the latest release of PageMaker.

The PPD file for the HP Designjet does not appear in PageMaker's "Print Document" dialog box.

WORKAROUND: Use one of the Windows NT PPD files that can be found on the disk labeled "HP Designjet 2500CP PPDs for Microsoft Windows NT."

To do this, you should copy either of the two PPD files to the "PM6\RSRC\USENGLSH\PPD4" folder on the disk drive where you have installed PageMaker and restart PageMaker 6.0. You should now be able to select the PPD file for your HP Designjet 2500CP.

note:

When using the PPDs from the "HP Designjet 2500CP PPDs for Microsoft Windows NT" disk, you are advised to open the "Print options" dialog box and ensure that "Include PostScript error handler" is disabled.

Persuasion does not retain the n-up layout values selected in the Paper properties dialog box.

WORKAROUND: Reselect the layout setting each time a document is printed.

Your HP Designjet 2500CP seems to receive your print, but never prints it or it is flushed from the printer's buffer memory.

WORKAROUND: If the data format selection made within PhotoShop is binary, you must set a compatible data format setting within the driver to prevent a printing error.

Open the driver's Advanced PostScript Options dialog box and:

If the printer is connected over a pure binary channel, such as AppleTalk, choose the "Pure binary data" option in the Data format menu.

If the printer is connected via a parallel connection or via a non-AppleTalk network, choose "Tagged binary communications protocol" in the Data format menu. The "Pure Binary" communications protocol can cause buffer flushing.

When you select a block of justified text and apply the double underline style to it, the document will not print fully underlined.

The Number of Copies setting in AmiPro's dialog boxes overrides the Number of Copies option set in the driver.

WORKAROUND: For the first condition, use single underlined text, not double-underlined, or try double-underlining one line of text at a time. For the second condition, set the number of copies using the AmiPro dialog boxes.

If you insert an EPS file created from QuarkXpress into a CorelDRAW document, a PostScript printing error occurs.

WORKAROUND: Ensure that the EPS file is created using ASCII format before insertion.

When using the driver to perform scaling, your drawing is clipped.

WORKAROUND: Either: Use the scaling feature of CorelDRAW! or use the driver's "Scale to page:" feature.

Printing multiple master fonts from Designer causes PostScript errors.

WORKAROUND: Do not use multiple master fonts with Designer.

FileMakerPro 2.0 documents with integrated graphics may print out incorrectly.

WORKAROUND: Upgrade to FileMakerPro 2.1.

Printing text with integrated graphics from the FrameMaker 5.0 application results in a PostScript error.

WORKAROUND: Upgrade to the latest version.

By default, the size of the image in Freelance will be the same as the page size you have selected. This will result in clipping when you send the image to be printed because the printer will force certain margins around the edges of the page.

WORKAROUND: Freelance's "Preview" feature will show you if clipping will occur at print time. Shrink the image in Freelance until the Preview feature shows no clipping.

Lotus 1-2-3 cannot always properly calculate the text placement of inverted, rotated text. Text might be missing or incorrectly placed in a printout.

You might have problems printing the Macromedia Freehand 5.0 sample documents using the Adobe Printer Driver. Freehand 5.0 expects the Windows 95 driver name to be PSCRIPT.DRV, instead of ADOBEPS4.DRV.

Print settings specified from within Excel 5.0 are ignored when the document is printed.

WORKAROUND: Specify the print settings from the Printers folder only.

If you change driver settings within the Microsoft Word Page Setup dialog box and select an option that conflicts with your current configuration, the Adobe printer driver cannot inform you of the conflict.

Microsoft Word cannot print dotted borders in color to PostScript printers.

WORKAROUND: For the first incompatibility, change printer settings from the Print dialog box or from the Printers folder. For the second incompatibility, replace dotted borders with solid borders or dotted black borders.

When you let Word automatically "fix" the margins on a custom page size, they do not correspond to the minimum margins for a HP Designjet 2500CP.

WORKAROUND: Manually enter the margins as follows: Top and Bottom = 27mm (1.07in), Left and Right 18mm (0.71in).

PowerPoint 7.0 does not print watermarks in the background.

WORKAROUND: Print watermarks in the foreground.

The number of copies that you set using the driver is not used at print time.

WORKAROUND: Use the Copies feature of QuarkXPress to set the number of copies.

You see the message "Communication impossible" when you activate the driver's "Ink Level and Media sensing" feature.

Your HP Designjet 2500CP is configured as a Novell NDS printer, this configuration is not supported by the Ink Level and Media sensing feature.

You may experience problems while using HP Jetadmin to configure your printer. For example, you may not be able to see your printer listed. You see a message telling you to specify a valid port to print to or a message telling you that you do not have enough Admin Access to modify printer configurations.

In the case where you do not have Admin Access rights, here is one way to configure your printer in HP Jetadmin is as follows:

Select "Other" in the "Add Printer" dialog box and then with "HP Jetdirect port" selected, choose OK. Then with the "TCP/IP" option* selected, use the browse feature to select your printer from the list of devices.

* The "IPX/SPX" option is equally valid; however, you may see a message telling you that you do not have enough Admin Access to modify printer configurations.

The printer will effectively ignore requests to nest prints if you use your Novell network software to send a banner message and your HP Jetdirect card is not configured to print it.

WORKAROUND: Open HP Jetadmin's "PJL Settings" dialog box and enable "Banner (Queue Server Mode)"

OR

Request that your Novell printer administrator disables the "Print Banner" from the Novell print server.

A printing problem might occur if you have a printer that can switch between printing languages and you have manually downloaded the PostScript header using the Send Header Now button in the PostScript properties dialog box. In this case, the header might be lost and printing might result in a PostScript error.

WORKAROUND: For more information on language-switching capabilities, refer to your printer documentation. Further, you may wish to retain the default driver settings so that the driver will download the PostScript header with each job.

The following Level 1 PostScript printers do not support multiple master fonts:

Sending multiple master fonts to these printers might result in a PostScript error.

WORKAROUND: Do not use multiple master fonts with these printers.

Certain printers with custom paper support (roll-fed or cut-sheet) rotate the image 90 degrees if the custom- defined paper size width is greater than the length. This printer behavior might cause unexpected results in the orientation of the image when printed, most notably if the Transverse feature is selected. For information on custom paper functionality specific to your printer, see your printer documentation.

Sending Error Handler to Printer with Low Memory

If your printer is low in memory, the error handler might not be able to print complete messages if an error condition should occur.

WORKAROUND: Either add more memory to your printer or disable the error handler by turning off the Print PostScript Error Information option in the PostScript properties dialog box.

You should avoid printing EPS files that were generated to contain "pure binary" data (an option in some applications).