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HP printers - Managing the printer internet connection (Web Services)

Activate and use web-based printing services with the Web Services feature on HP printers.

Web Services enables an internet connection between the printer and HP services such as:

  • HP Instant Ink: HP Original Ink cartridge replacement service. The printer sends ink level information to HP. When ink is low, replacement cartridges are automatically shipped to you.

  • Print Anywhere: Remotely send print jobs and check the status of your printer using the HP Smart app (supported printers released in 2020 and later).

  • HP ePrint: Send print jobs from anywhere using your email account (supported printers released before 2020).

The printer must be connected to a network router with an active internet connection, either over Wi-Fi or with an Ethernet cable. A USB-only connection disables the printer internet connection.

Web Services is automatically enabled if you click Accept All on the Connected printing services step during software setup, or when you enroll in or set up an HP web-based service.