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Set up an HP+ inkjet printer with the HP Smart app
Use the HP Smart app to connect and activate a new HP+ printer. The printer must always be connected to the internet for set up and use.
This document is for the following printers:
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DeskJet 2742e, 2752e, 2755e, 4110e, 4120e, 4121e, 4122e, 4123e, 4130e, 4132e, 4152e, 4155e, 4158e
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ENVY 6010e, 6020e, 6022e, 6030e, 6032e, 6034e, 6052e, 6055e, 6075e, 6452e, 6455e, 6475e
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ENVY Inspire 7220e, 7221e, 7224e, 7252e, 7255e, 7920e, 7921e, 7924e, 7955e, 7958e
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OfficeJet 8010e, 8012e, 8014e, 8015e, 8022e, 9012e
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OfficeJet Pro 8020e, 8024e, 8025e, 8028e, 8035e, 9010e, 9014e, 9015e, 9018e, 9020e, 9022e, 9025e
Make sure the printer hardware is set up
Before installing HP Smart, set up the printer hardware and make sure it is ready to be connected to the network.
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Take the printer out of the box, and then remove all packing materials from the outside and inside of the printer.
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Connect the power cable to a wall outlet.
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Install the ink cartridges, and then load paper into the input tray.
For more information, refer to the setup poster that came with the printer or go to one of the following documents.
HP DeskJet 2700, 2700e, Ultra 4800 printers - First time printer setup
HP DeskJet Plus 4100 printers - First time printer setup
HP DeskJet, ENVY 6000, 6400 printers - First time printer setup
HP ENVY Inspire 7200e, 7900e printers - First time printer setup
HP OfficeJet 8010, Pro 8020, 8030 printers - First time printer setup
HP OfficeJet Pro 9010, 9020 printers - First time printer setup
Install the HP Smart app and activate your HP+ account
Install the HP Smart app to connect your printer to the network, your computer or mobile device, and to your HP account.
Do the following if you are setting up the printer on a Wi-Fi network.
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Place the printer and the computer or mobile device near the Wi-Fi router.
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Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
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Enable Bluetooth on the computer or mobile device so that HP Smart can detect the printer during the setup.
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For Windows computers, turn on Windows Update to make sure Windows is always up to date.
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After installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location. This is used to find your printer, network connection, and offer regional services. Your location information is not tracked and sent to HP as part of the setup process.
The setup is complete and you can start printing. If the setup was not completed, the printer does not print and an alert displays to finish the setup.
Frequently asked questions (FAQs)
Still have a question? Find additional answers and help.
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