solution Contentsolution Content

HP LaserJet MFP M139-M142 printers - Replacement printer instructions (Europe, Middle East, Africa)

Before you send the printer to HP for replacement, prepare it for shipping and save important parts and accessories to use with the replacement printer.

Prepare the printer for return

Prepare the printer to be returned to HP.

  1. Turn on the printer.

  2. Open the toner access door, and then remove the cartridge.

    Opening the cartridge access door

  3. Close the toner access door.

  4. Turn off the printer, and then disconnect the power cord.

  5. Disconnect any other cables connected to the printer.

Set aside the parts needed for the replacement printer

Set aside the following parts to be used with your replacement printer. Do not send these parts to HP.

  • Toner cartridge

    Image: Toner cartridge

  • Power cord

    Image: Power cord

  • USB cable

    Image: USB cable

  • Printer manuals

    Image: Printer manuals

Set up the replacement printer

Set up and test the replacement printer.

  1. Reconnect the power cord, and then turn on the printer.

  2. Install the toner cartridge, and then test all printer functions. If any problems are found with the replacement printer, Contact HP Customer Support.

    Installing the toner cartridge

After you have set up your replacement printer, return your original printer to HP using the instructions that came with the replacement printer.

Additional support options

Try one of our automated tools or diagnostics
Ask a question on our HP Support Community page
Get in touch with one of our support agents

Enter a topic to search our knowledge library

What can we help you with?