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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP PCs - 500, 501, or 502 error displays on a blue screen

During startup, the system performs several checks of the computer BIOS (Basic Input Output System). If an error in the BIOS is found during these checks, an error message might display on the screen. To resolve these errors, use the following steps and procedures to recover the BIOS.


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Country/Region: Flag Singapore

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