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HP LaserJet M207-M212 printers - Blinking lights

The following sections describe the most common error conditions with combinations of blinking (flashing) lights displayed on the printer control panel, followed by solutions for each combination. Find the blinking light pattern that displays on the control panel, and then follow the steps to resolve the issue.

Control panel buttons, icons, and lights

Example of the control panel buttons, icons, and lights

Callout

Description

1

Control panel display

  • Paper icon

  • Attention icon (USB models only)

  • Wireless icon (Wireless models only)

  • Cartridge icon

2

Resume button

3

Cancel button

4

Power button

5

Status light (USB models only)

6

Wireless button (Wireless models only)

7

Information button/light (Wireless models only)

Light patterns (M211d)

Interpret light patterns for USB models.

The Status light blinks

The printer is processing a job or is initializing, restarting, cooling down, or cleaning. You do not need to take any action. Wait for a few minutes to complete the job.

Note:

If the Status light blinks quickly, turn off the printer, and then turn it. If the problem persists, contact HP Customer Support - Contact.

Attention icon is on and Paper icon blinks

The printer is out of paper or there is a paper jam. Make sure paper is loaded into the input tray.

The Attention icon is on and Paper icon blinking
  1. Slide the paper guides to the edges of the input tray.

    Sliding out the paper guides
  2. Load a stack of plain paper with the print-side facing up into the input tray, and then slide the stack forward until it stops.

    Loading a stack of paper
  3. Slide the paper guides until they rest against the stack of paper.

    Sliding in the paper guides
  4. Lower the tray cover and extend the output tray.

    Lowering the tray cover and extending the output tray
  5. Press the Resume button . If the light continues to blink, check the paper path for any jammed paper and remove any jams that are found.

Attention icon is on and Cartridge icon blinks

The cartridge might be very low on toner or there is a cartridge error.

The Attention icon is on and the Cartridge icon is blinking
  1. Open the cartridge access door.

    Opening the cartridge access door
  2. Remove the toner cartridge.

    Removing the toner cartridge
  3. Recycle the old cartridge.

  4. Remove the toner cartridge from the packaging.

    CAUTION:

    Hold the cartridge at each end to prevent damage. Do not touch the protective cover or roller surface.

    Removing the toner cartridge from the packaging
  5. Grasp both sides of the cartridge, and then gently rock to distribute the toner evenly inside the cartridge.

    Rocking the toner gently
  6. Remove the cover from the cartridge.

    Removing the cover
  7. Install the new cartridge.

    Installing the new toner cartridge
  8. Close the cartridge access door.

    Closing the cartridge access door

Attention icon blinks

The cartridge access door is not properly closed.

The Attention icon is blinking
  • Inspect and properly close the cartridge access door and rear access door.

Attention icon is off and Cartridge icon is on

The printer cartridge is low on toner.

The Attention icon is off and Cartridge icon is on
  • You do not need to replace the toner now. Consider having a replacement cartridge available to install when the print quality degrades and becomes unacceptable.

Light patterns (M208dw, M209dw, M209dwe, and M211dw)

Interpret light patterns for wireless models.

Solid white light on the bar

The printer is idle and not connected to a wireless network.

Solid white light on the bar
  • Connect the printer to a wireless network.

Solid white light on the bar and the Cartridge light is on

The toner level is low.

Solid white light on the bar and the Cartridge light is on

You do not need to replace the toner now. Consider having a replacement cartridge available to install when the print quality degrades and becomes unacceptable.

Solid white light on the bar and the Cartridge icon blinks

The toner level is very low.

Solid white light on the bar and the Cartridge icon is blinking
  • Replace the toner cartridge.

White light flashes on the bar

The printer is processing and printing a job.

White light flashing on the bar

You do not need to take any action. Wait for a few minutes to complete the job.

White light at the center of the bar

The printer is in sleep mode.

White light at the center of the bar

You do not need to take any action.

Solid amber light on the bar

The printer doors are not properly closed.

Solid amber light on the bar
  • Inspect and properly close the cartridge access door and rear access door.

Solid amber light on the bar and the Paper icon blinks

The printer might be out of paper or paper is not loaded properly.

Solid amber light on the bar and the Paper icon blinking
  1. Slide the paper guides to the edges of the input tray.

    Sliding out the paper guides
  2. Load a stack of plain paper with the print-side facing up into the input tray, and then slide the stack forward until it stops.

    Loading a stack of paper
  3. Slide the paper guides until they rest against the stack of paper.

    Sliding in the paper guides
  4. Lower the tray cover and extend the output tray.

    Lowering the tray cover and extending the output tray
  5. Press the Resume button .

Solid amber light on the bar and the Cartridge icon blinks

The cartridge might be very low on toner or there is a cartridge error such as incompatible, unauthorized, or protected cartridge.

Solid amber light on the bar and the Cartridge icon blinks
  1. Open the cartridge access door.

    Opening the cartridge access door
  2. Remove the toner cartridge.

    Removing the toner cartridge
  3. Recycle the old cartridge.

  4. Remove the toner cartridge from the packaging.

    CAUTION:

    Hold the cartridge at each end to prevent damage. Do not touch the protective cover or roller surface.

    Removing the toner cartridge from the packaging
  5. Grasp both sides of the cartridge, and then gently rock to distribute the toner evenly inside the cartridge.

    Rocking the toner gently
  6. Remove the cover from the cartridge.

    Removing the cover
  7. Install the new cartridge.

    Installing the new toner cartridge
  8. Close the cartridge access door.

    Closing the cartridge access door

Amber light flashes fast on the bar

The printer has encountered a problem.

Solid amber light flashes fast on the bar
  • The printer has encountered a problem. Turn off the printer, wait for 30 seconds, and then turn on the printer.

Solid light blue light on the bar

The printer is idle and connected to a wireless network. A computer or mobile device is directly connected to the printer using Wi-Fi Direct.

Solid light blue light on the bar

You do not need to take any action.

The bar pulses light blue

The printer is trying to connect to a wireless network.

The bar pulsing light blue

You do not need to take any action. Wait for the printer to connect to a wireless network.

The bar pulses solid blue and then flashes amber

The printer is unable to connect to a wireless network.

The bar pulsing solid blue light and then flashing amber
  • Try to connect to a wireless network.

    Note:

    If the printer fails to connect, set the printer to Wireless Setup Mode, wait for 30-45 seconds, and then open the HP Smart app and add your printer.

Solid green light on the bar

The printer is initializing, waiting for confirmation, performing automatic cleaning routines, downloading and installing a printer update, or cooling down.

Note:

The print job might pause during cooling down, and will continue when the printer is ready. This might take several minutes.

Solid green light on the bar

You do not need to take any action. Wait for a few minutes to complete the job.

Green light pulses on the bar

The printer is performing routine maintenance.

Green light pulsing on the bar

You do not need to take any action. Wait for the routine maintenance to complete.

Purple light pulses on the bar

The printer is in Wi-Fi setup mode.

Purple light pulsing on the bar
  • If the Information button blinks, press the Information button to connect to the wireless network.

The bar quickly blinks purple and then flashes amber

The time has expired to make a Wi-Fi Protected Setup (WPS) mode connection.

The bar blinking solid purple light fast and then flashing amber
  • Press the Cancel button to clear the error, and try again.

    Note:

    If the printer fails to make the connection, press and hold the Wi-Fi button on the printer for three seconds, and then within two minutes press the WPS button on the router.


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