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HP Instant Ink - Enrolling in HP Instant Ink

Learn more about HP Instant Ink: how to enroll, check minimum requirements, take advantage of free trial and promotional offers, re-enroll, add another printer, enroll a replacement printer sent by HP, and add a prepaid card.

Learn about HP Instant Ink

HP Instant Ink is a printing service exclusive to HP printers: a way to print that saves you time and money. Here is how it works.

Choose a printing plan based on the number of pages you expect to print in a month.
When you enroll and provide a shipping address, a set of HP Instant cartridges is shipped to you.
Your service starts immediately upon enrollment using the cartridges that shipped with your printer.
If you enroll for the trial offered during printer setup, your free months of service start right away.
After the trial period, you are billed at the end of your billing cycle each month.
Instant Ink monitors your usage and automatically ships ink or toner cartridges before you need them.
You only receive Instant Ink cartridges when you need them so you may not receive them every month.
Shipping and cartridge recycling are included with your service.
When you print less than your plan amount, unused pages roll over up to the maximum for your plan.
If you print over your plan amount, additional pages are added to your monthly bill.
Color, black and white, and photo prints are counted the same way.
Upgrade, downgrade, or cancel your service at any time with no extra fees or penalties. Instant Ink cartridges only work while your plan is active.

For more information, go to HP Instant Ink.

Enroll in HP Instant Ink

Enrolling in Instant Ink takes just a few minutes. You need an eligible printer with an internet connection, an HP account, an email address, and a payment method*. Your Welcome Kit arrives in about 10 days*. After that, Instant Ink ships supplies when you need them.

New printer? Follow the instructions that came with the printer to set up and then enroll in Instant Ink.
Printer setup but not yet added to your account? Go to HP Instant Ink and click Sign Up Now to be guided through setup.
Printer added to your account but not yet enrolled in Instant Ink? Follow these steps:
1. Sign into your Instant Ink account .
2. Click HP Instant InkOverview.
3. Click Enroll or Replace a Printer or Enroll a Printer and then follow the steps to enroll your printer.
If the Paper Add-on Service is available in your area, the offer appears on your account page. Learn more by clicking the offer.

For more information, go to HP Instant Ink.

*In some country/regions, you do not have to enter a payment method or shipping address during the free trial. If you print over the free trial maximum pages, payment is required to continue printing with HP Instant Ink. A shipping address is required for delivery of the Welcome Kit and replenishment supplies.

Check minimum requirements

HP Instant Ink has the following requirements.

Active internet connection to the printer: The printer must be set up on a wired or wireless network that has access to the internet.
HP Smart account: You must have an HP ID account, also known as an HP Smart account. You can create one during enrollment.
Email address (Gmail, Yahoo Mail, Hotmail, etc.): Required as part of the enrollment. Do not use the ePrint email address for your printer.
Valid credit or debit card: A credit card is required for enrollment, but the payment method can be changed to PayPal after enrollment.*
Supported countries: Go to HP Instant Ink and click the flag icon at the top of the page to see supported countries. HP Instant Ink Platinum is currently available only in the continental United States.

*In some country/regions, a payment method is not required during the free trial. Payment is required to continue printing with HP Instant Ink if you print over the maximum number of pages allowed for the free trial.

Learn about the Paper Add-on service

The Paper Add-on service delivers HP Paper to your door before you need it.

The Paper Add-on service is an option to your Instant Ink service.
Your paper page limit matches your ink or toner page limit.
The monthly fee includes shipping.
Unused pages roll over to the next month.
Your plan can be changed at any time.
To avoid running out of paper, use the paper from the service only in the enrolled printer.

How can I enroll? Sign into your Instant Ink account and click the Paper Add-on Service offer on your account page.

Where is the Paper Add-on service available? The Paper Add-on service is currently available only in the continental United States. It is not available in Alaska, Hawaii, US Territories, military bases, or PO Box addresses.

What are the minimum requirements? You are eligible to participate if your printer is enrolled in Instant Ink and the offer appears on your Instant Ink account page.

What kind of paper? Depending on your plan, you get one or three 500-page reams of high-quality, sustainably sourced 20lb 96 Bright HP Paper. The paper is engineered to support a wide range of everyday color printing. Other papers are not supported currently. Replacement reams are shipped when your printer tells HP you need more paper, not by the month.

Get an Instant Ink trial

When you enroll for the first time with a new printer, you might be eligible for a trial of HP Instant Ink.

To claim your trial, you must enroll within 7 days of printer setup.
During your trial, you can print up to the trial limit regardless of your plan.
You can change your plan at any time. If you change your plan during the trial, you are not charged.
There is currently no trial offer for the Paper Add-on service.

Want to make sure you received your ink or toner trial?

Sign into your Instant Ink account .
Click HP Instant InkOverview.
Make sure the printer you are interested in is selected.
Your free months remaining are under Plan Details. Your free pages remaining during the month are in the Monthly Summary area.

Why was I charged during my ink or toner trial? You printed over the trial maximum pages. When you print over your monthly pages, you are billed for additional pages at an affordable rate.

Why do I have to provide a payment method or shipping address during the ink or toner trial?

If you print over the trial maximum pages, payment is required to continue printing.
A shipping address is required for delivery of the Welcome Kit and replenishment supplies.

Manage your account when you replace your printer

When you replace a printer that is enrolled in Instant Ink, you can keep your existing account and change the printer attached to it.

Printer replacement allows you to keep rollover pages, free months, prepaid amounts, account history, and other account information for the previous printer. Just make sure you set up the new printer using the HP Smart app.

If HP sends a replacement printer under warranty, the HP Smart app automatically replaces the printer during printer setup.
If you purchased a replacement printer, look for the option to replace an old printer during setup with the HP Smart app.

Stop an account cancellation

If you cancelled your Instant Ink service or Paper Add-on service, you have until the end of the billing cycle to stop the cancellation.

Sign into your Instant Ink account .
Click HP Instant InkUpdate Plan.
Click the Keep Enrollment button at the top of the page to reinstate your account. The button appears until the end of the billing cycle.
If the Keep Enrollment button does not appear, then the cancellation has been finalized. Click Enroll or Replace a Printer or Enroll a Printer to enroll the printer and follow the steps to re-enroll the printer.

Learn more about promotions and free months of printing

Learn how to apply a promotional code, take advantage of the Invite and Earn program, and keep free months of printing when you replace a printer.

Apply a promotional code

Promotional codes can be applied to new subscriptions only.

Follow the instructions that came with the printer to set it up and then enroll when prompted.
In the last step of enrollment, before confirming your subscription, enter your promotional code in the Special Offers box to get free months of service.

Verify a promotional code was applied

Check your HP Instant Ink account to make sure a promotional code was applied.

Sign into your Instant Ink account .
Click HP Instant InkOverview.
Check the Plan Details section to see how many free promotional months are left.
To see when your free months were used, click Print and Payment History and check the Print and Payment History section.

Take advantage of the Invite and Earn program

Get free months of printing for you and a friend when you help your friend sign up for Instant Ink.

Sign into your Instant Ink account .
Click HP Instant InkOverview.
Copy the link in Step 1 of the Invite and Earn section.
Send the link to a friend. When your friend uses the link to sign up, you both get months of Instant Ink service, which are not billed to your account. Applicable taxes and additional pages over your monthly plan pages and rollover pages are billed. See the Invite and Earn section on your account page for full details of the offer.

Apply a prepaid card

Prepaid cards apply a prepaid value to your account that is used to pay your monthly bill before charging any remaining balance to your payment method. They can be combined or applied at any time.

Sign into your Instant Ink account .
Click HP Instant InkOverview.
Click Enter a Prepaid Code on the right side of the window.
Enter the key under the scratch-off area on the back of the prepaid card, exactly as it is printed.

Apply an enrollment key

Some printers come with codes that must be applied during enrollment.

Enter enrollment keys during enrollment. That is the only time they can be applied.

Add more printers

You can enroll more printers on your account page.

A separate monthly plan fee is charged to your credit or debit card for each additional printer. Printed pages and rollover pages are tracked separately for each printer. All enrolled printers must share the same shipping address. You can enroll no more than 10 printers on a single account.

New printer? Follow the instructions that came with the printer to set up and then enroll in Instant Ink.
Printer setup but not yet added to your account? Go to HP Instant Ink and click Sign Up Now to be guided through setup.
Printer added to your account but not yet enrolled in Instant Ink? Follow these steps:
1. Sign into your Instant Ink account .
2. Click HP Instant InkOverview.
3. Click Enroll or Replace a Printer or Enroll a Printer and then follow the steps to enroll your printer.

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