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OMEN by HP GA1-1000 Accelerator - Setting Up the OMEN Graphics Accelerator
Set up an OMEN by HP GA1-1000 Accelerator with your compatible computer, and then use OMEN Accelerator app to customize the settings.
Install a graphics card
Install a full or half-length graphics card to enhance your gaming experience.
The bracket and non-captive screw are included in models that came with graphics cards installed during manufacturing. They are intended to prevent damage during transportation to the owner. The bracket and non-captive screw are not needed for installation of full length graphics cards.
Update your computer
Update the firmware, software, and drivers for you computer before you use the OMEN by HP GA1-1000 Accelerator.
Install an internal hard drive
Install an internal hard drive in the OMEN Accelerator.
Use the OMEN Accelerator app
Use the OMEN Accelerator app to switch between graphics cards, view the use of network resources, and change settings.
Disconnect the OMEN Accelerator
Properly disconnect the OMEN Accelerator to avoid any loss of data or other issues.
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On your computer, click the Thunderbolt icon
in the system tray display or menu.
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Select Eject OMEN Accelerator.
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Disconnect the accelerator after the Safe to remove hardware message displays.
Frequently asked questions (FAQs)
Still have a question? Find additional answers and help.
How do I update the accelerator?
To update the OMEN Accelerator, you can follow the on-screen prompts for important updates, or manually download recommended updates.
HP Support Assistant (HPSA) delivers the updates. If HPSA is not installed on your computer, the app prompts you to install it.
What if the message 'Error: OMEN Accelerator box cannot be detected' displays?
The message Error: OMEN Accelerator box cannot be detected. Please ensure that the box is properly plugged in and try again. Allow a few seconds for the box to boot up. might display if the accelerator is opened manually or the connection is lost or becomes loose. Check the connections to make sure they are secure. When the computer detects the OMEN Accelerator, the message no longer displays.
What if I see error messages in the Graphic Switcher?
Different message might display in the Graphics Switcher depending on the issue detected by the app. Each error message no longer displays when the issue is resolved.
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External graphics card is not detected. Please try again.: Check the connection to make sure it is secure.
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Graphics Card driver not found. Please install to continue.: This message displays when the graphics card driver is not detected or the card is working with the Microsoft in-box driver. Wait for the app to detect the card.
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Unknown device error. Please check the Device Manager for more information.: This message displays when a device error (yellow bang) occurs and it only affects the Graphics Switcher mode. Wait for the error to resolve. You can continue to use the other features of the app while the error resolves.
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