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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP Printers - A 'Use SETUP Cartridges' Error Displays

Some HP printers ship with SETUP ink cartridges that are required to initialize and calibrate a new printer. If normal or non-HP cartridges are used during the first time printer setup, this error displays.

Identify your cartridge type for steps to resolve the error.

HP SETUP cartridge types

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Country/Region: Flag Singapore

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