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HP Color LaserJet Enterprise M652, M653, Managed E65050, E65060, E65150, E65160 and HP Color LaserJet Enterprise MFP M681, M682, Managed MFP E67550, E67560, E67650, E67660 - Removal and replacement: Trays 3–5 paper feeder stand pickup and separation rollers

Learn how to remove and replace the Trays 3–5 paper feeder stand pickup and separation rollers.

Mean time to repair: 5 minutes

Service level: Basic

Important:

When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Before performing service

  • Disconnect the power cable.

    Warning:

    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cable before attempting to service the printer.

Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts

Part information

Part number

Part description

J7Z98-67902

Kit- LJ Trays 2-x rollers

Required tools

  • No special tools are needed to remove or install this assembly.

After performing service

Turn the printer power on

  • Connect the power cable.

  • Use the power switch to turn the power on.

Post service test

No post service test is available for this assembly.

Remove the Trays 3–5 paper feeder stand pickup and separation rollers

Follow these steps to remove the Trays 3–5 paper feeder stand pickup and separation rollers.

  1. Do one of the following:

    1. Open the paper tray.

      CAUTION:

      Do not extend more than one paper tray at a time. Do not use the paper tray as a step. Keep hands out of the paper trays when closing. All trays must be closed when moving the printer.

      Open the paper tray

      Open the paper tray
    2. Open the high-capacity paper tray.

      Open the high-capacity paper tray

      Open the high-capacity paper tray
  2. Open the right door of the paper feeder

    Open the right door

    Open the right door
  3. Locate the green tab on the feed assembly cover. Release the tab to lower the assembly cover.

    Lower the feed assembly cover

    Lower the feed assembly cover
  4. Remove the orange separation roller tool from the packaging.

    Remove the tool from the packaging

    Remove the tool from the packaging
  5. Locate the separation roller.

    Locate the separation roller

    Locate the separation roller
  6. Install the orange tool in the separation roller until it snaps into place.

    Install the orange tool

    Install the orange tool
  7. Slide the roller to the left.

    Slide the roller to the left

    Slide the roller to the left
  8. Tilt the end of the tool down (callout 1), and then pull straight out of the printer (callout 2) to remove the separation roller.

    Remove the separation roller

    Remove the separation roller
  9. Remove the orange tool from the separation roller.

    Note:

    The tool will be used to install the new separation roller.

    Remove the orange tool

    Remove the orange tool
  10. Locate the pickup and feed rollers.

    Locate the pickup and feed rollers

    Locate the pickup and feed rollers
  11. Locate and pull down the blue tab to unlock the pickup and feed rollers.

    Unlock the pickup and feed rollers

    Unlock the pickup and feed rollers
  12. Use the blue tab as a handle to slide the rollers to the left to compress the left blue post until it clicks into place.

    Slide the blue tab left, compressing the left blue post until it clicks

    Slide the blue tab left, compressing the left blue post until it clicks
  13. Slightly move the rollers to the right to free them from the blue post. Make sure that the roller is clear of the black post on the right.

    Slightly move the rollers to the right to free them from the blue post

    Slightly move the rollers to the right to free them from the blue post
  14. Slightly lift up the front of the roller assembly (callout 1), and then pull the assembly away from the printer (callout 2) to remove it.

    Remove the roller assembly

    Remove the roller assembly
  15. If the left post does not stay in the locked position, press the end of the post left until it clicks into place.

    Lock the left post

    Lock the left post

Unpack the replacement assembly

Follow these steps to unpack the replacement assembly.

  1. Dispose of the defective part.

    Note:

    HP recommends responsible disposal of the defective part.

    http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

  2. Unpack the replacement part from the packaging.

    CAUTION:

    Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.

    Important:

    Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

    Note:

    If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands before touching rollers or pads.

  3. To install an assembly, reverse the removal steps.

    Note:

    When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Install the Trays 3–5 paper feeder stand pickup and separation rollers

Follow these steps to install the Trays 3–5 paper feeder stand pickup and separation rollers.

  1. The white hook on the top of the roller assembly (callout 1) will hook onto a sheet metal plate (callout 2) when installed correctly.

    White hook installation position

    White hook installation position
  2. Align the arrow on the roller assembly with the arrow in the printer, and then slide the rollers into the printer.

    Align the roller assembly

    Align the roller assembly
  3. Slide the rollers to the right onto the black shaft.

    Slide the rollers to the right onto the black shaft

    Slide the rollers to the right onto the black shaft
  4. Locate the lever on the blue shaft on the left, and then release the lever by pressing upward. The blue shaft should spring to the right to click into position to hold the rollers in place.

    Release the lever

    Release the lever
  5. Remove the orange tool from the roller assembly by pulling it away from the printer.

    Remove the orange tool

    Remove the orange tool
  6. Pivot the tab up and snap it into place against the rollers to correctly lock the rollers in place.

    Note:

    The blue arrow on the printer is hidden when the cover is correctly snapped into place.

    If the rollers are hanging, or at an angle, they are not installed correctly. Make sure that the hook on the top of the rollers is attached to the metal chassis plate inside the printer. If the rollers are not installed correctly, go back to step 16 and reinstall the assembly.

    Pivot the tab up and snap it to lock the rollers correctly in place

    Pivot the tab up and snap it to lock the rollers correctly in place
  7. If the rollers are hanging, or at an angle, they are not installed correctly. Make sure that the hook on the top of the rollers is attached to the metal chassis plate inside the printer. If the rollers are not installed correctly, go back to step 2 and reinstall the assembly.

    Roller incorrect and correct installation

    Roller incorrect and correct installation
  8. Install the orange separation roller tool onto the replacement separation roller.

    Note:

    The tool will snap into place when it is fully installed.

    Install the orange tool

    Install the orange tool
  9. Tilt the orange tool slightly away from the printer, and then install the roller into the printer so that the opening in the roller (callout 1) fits over the white tab (callout 2) on the printer rail.

    Position the roller

    Position the roller
  10. When installed correctly, the embossed arrow on the roller case aligns with the white tab on the rail.

    Check roller alignment

    Check roller alignment
  11. Align the center of the roller with the end of the metal shaft. Slide the roller to the right onto the metal shaft until it snaps into place.

    Slide the roller on the metal shaft

    Slide the roller on the metal shaft
  12. Remove the orange tool by pulling it away from the printer.

    Remove the orange tool

    Remove the orange tool
  13. Close the feed assembly cover.

    Close the feed assembly cover

    Close the feed assembly cover
  14. Close the right door of the paper feeder.

    Close the right door

    Close the right door
  15. Do one of the following:

    1. Close the paper tray.

      Close the paper tray

      Close the paper tray
    2. Close the high-capacity paper tray.

      Close the high-capacity paper tray

      Close the high-capacity paper tray

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