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HP PageWide Enterprise Color 765 and MFP 780/785 - Removal and replacement: Document feeder reflector (MFP models only)
This document provides the procedures to remove and replace the document feeder reflector (MFP models only) (CSR A).
Mean time to repair: 5 minutes
Service level: Basic
Before performing service
Turn the printer power off
  • Disconnect the power cable.
      warning:
    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cable before attempting to service the printer.
Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.
Document feeder reflector part number
J7Z09-67926
Document feeder reflector with instruction guide
Required tools
  • No special tools are required to remove or install this assembly.
After performing service
Turn the printer power on
  • Connect the power cable.
  • Use the power switch to turn the power on.
Post service test
Use the document feeder to make a copy.
  1. Remove the document feeder reflector.
    1. Open the document feeder.
      Figure : Open the document feeder
    2. Before proceeding, take note of the location of the tabs that fasten the reflector to the document feeder.
      Figure : Locate the reflector tabs
    3. Starting along the top edge of the reflector, carefully pull it away from the document feeder to release it.
      Figure : Release the reflector
    4. Remove the reflector.
      Figure : Remove the reflector
    5. Check the document feeder for any reflector tabs (callout 1) that were not removed with the reflector. Remove any tabs still attached to the document feeder.
      Figure : Check the document feeder left over reflector tabs
  2. Unpack the replacement assembly.
    1. Dispose of the defective part.
        note:
      HP recommends responsible disposal of the defective part.
    2. Unpack the replacement part from the packaging.
        caution:
      If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands or before touching rollers or pads.
        note:
      Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.
  3. Install the document feeder reflector.
    1. Install nine clips (provided in the kit) into the mounting holes in document feeder.
        note:
      The clips make an audible click when they are snapped into place.
      Figure : Install the clips
    2. Peel the protective backing off of the adhesive pads on each clip.
        note:
      Do not touch the exposed sticky side of the adhesive pad after removing the protective backing.
      Figure : Peel the protective backing off of the adhesive pads
    3. Place the reflector on the scanner glass. Make sure that the rear and left edge of the reflector are aligned with the rear and left edge of the scanner glass.
        note:
      Make sure that the embossed arrow on the reflector is orientated to the bottom-left corner.
      Figure : Place the reflector on the scanner glass
    4. Close the document feeder.
      Figure : Close the document feeder
    5. Push down on it to adhere the reflector to the mounting clips.
      Figure : Push down on the document feeder
    6. Open the document feeder, and then push in on the nine reflector tabs to make sure they are fully adhered to the reflector.
        note:
      Peel the protective plastic sheet off of the reflector.
      Figure : Check the reflector install

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