The external display exhibits no display when connected to the computer using a USB-C adapter.
SUPPORT COMMUNICATION- CUSTOMER ADVISORY
Document ID: c07014794
Version: 1
HP Consumer Notebook PCs - External display does not work when connected to the computer
Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.
Release date : 02-Feb-2021
Last updated : 02-Feb-2021
The information in this document applies to the following:
Computers:
- HP 11-ab000 x360 Convertible PC
- HP 11-ab100 x360 Convertible PC
- HP 14 Laptop PC Configurable Material series
- HP 14-ac000 Notebook PC series
- HP 14-ac000 Notebook PC series (Touch)
- HP 14-ac100 Notebook PC series
- HP 14-ac100 Notebook PC series (Touch)
- HP 14-ac600 Notebook PC series
- HP 14-af000 Notebook PC series
- HP 14-af000 Notebook PC series (Touch)
- HP 14-af100 Notebook PC series
- HP 14-af100 Notebook PC series (Touch)
- HP 14-ag000 Notebook PC series
- HP 14-ag000 Notebook PC series (Touch)
- HP 14-ah000 Notebook PC series
- HP 14-ah000 Notebook PC series (Touch)
- HP 14-am000 Notebook PC series
- HP 14-am100 Notebook PC
- HP 14-an000 Notebook PC series
- HP 14-an100 Notebook PC
- HP 14-ap000 Notebook PC series
- HP 14-aq000 Notebook PC series
- HP 14-aq100 Notebook PC
- HP 14-ar000 Notebook PC series
- HP 14-ar100 Notebook PC
- HP 14-as000 Notebook PC series
- HP 14-as100 Notebook PC
- HP 14-au000 Notebook PC series
- HP 14-au100 Notebook PC
- HP 14-bp000 Laptop PC
- HP 14-bp100 Laptop PC
- HP 14-bs000 Laptop PC
- HP 14-bs100 Laptop PC
- HP 14-bs200 Laptop PC
- HP 14-bs500 Laptop PC
- HP 14-bs600 Laptop PC
- HP 14-bw000 Laptop PC
- HP 14-cf0000 Laptop PC
- HP 14-cf1000 Laptop PC
- HP 14-cf2000 Laptop PC series
- HP 14-cf3000 Laptop PC series
- HP 14-ck0000 Laptop PC
- HP 14-ck1000 Laptop PC
- HP 14-ck2000 Laptop PC series
- HP 14-cm0000 Laptop PC
- HP 14-cm1000 Laptop PC
- HP 14-d000 Notebook PC series
- HP 14-d000 TouchSmart Notebook PC series
- HP 14-d100 Notebook PC series
- HP 14-df0000 Laptop PC
- HP 14-dg0000 Laptop PC
- HP 14-di0000 Laptop PC series
- HP 14-di1000 Laptop PC series
- HP 14-di2000 Laptop PC series
- HP 14-dk0000 Laptop PC
- HP 14-dk1000 Laptop PC series
- HP 14-fq0000 Laptop PC series
- HP 14-g000 Notebook PC series
- HP 14-g100 Notebook PC series
- HP 14-ma0000 Laptop PC
- HP 14-ma1000 Laptop PC
- HP 14-ma2000 Laptop PC series
- HP 14-ma3000 Laptop PC series
- HP 14-mb0000 Laptop PC
- HP 14-r000 Notebook PC series
- HP 14-r000 TouchSmart Notebook PC Series
- HP 14-r100 Notebook PC series
- HP 14-r100 TouchSmart Notebook PC series
- HP 14-r200 Notebook PC series
- HP 14-w000 Notebook PC series
- HP 14-w100 Notebook PC series
- HP 14-y000 Notebook PC series
- HP 14g-ad000 Notebook PC series
- HP 14g-ad000 Notebook PC series (Touch)
- HP 14g-ad100 Notebook PC series
- HP 14g-br000 Laptop PC
- HP 14g-br100 Laptop PC
- HP 14g-br200 Laptop PC
- HP 14g-bx000 Laptop PC
- HP 14g-cr0000 Laptop PC
- HP 14g-cr1000 Laptop PC
- HP 14g-cr2000 Laptop PC series
- HP 14g-cx0000 Laptop PC
- HP 14g-cx1000 Laptop PC
- HP 14q-aj000 Notebook PC series
- HP 14q-aj000 Notebook PC series (Touch)
- HP 14q-aj100 Notebook PC series
- HP 14q-bu000 Laptop PC
- HP 14q-bu100 Laptop PC
- HP 14q-bu200 Laptop PC
- HP 14q-by000 Laptop PC
- HP 14q-cs0000 Laptop PC
- HP 14q-cs1000 Laptop PC
- HP 14q-cs2000 Laptop PC series
- HP 14q-cy0000 Laptop PC
- HP 14q-cy1000 Laptop PC
- HP 14s Laptop PC
- HP 14s-bc000 Laptop PC
- HP 14s-bc100 Laptop PC
- HP 14s-be000 Laptop PC
- HP 14s-be100 Laptop PC
- HP 14s-bp000 Laptop PC
- HP 14s-bp100 Laptop PC
- HP 14s-cf0000 Laptop PC
- HP 14s-cf1000 Laptop PC
- HP 14s-cf2000 Laptop PC series
- HP 14s-cf3000 Laptop PC series
- HP 14s-cr0000 Laptop PC
- HP 14s-cr1000 Laptop PC
- HP 14s-cr2000 Laptop PC series
- HP 14s-cr3000 Laptop PC series
- HP 14s-cs0000 Laptop PC
- HP 14s-cs1000 Laptop PC
- HP 14s-cs2000 Laptop PC series
- HP 14s-cs3000 Laptop PC series
- HP 14s-df0000 Laptop PC
- HP 14s-dk0000 Laptop PC
- HP 14s-dk1000 Laptop PC series
- HP 14s-dm0000 Laptop PC
- HP 14s-dm1000 Laptop PC series
- HP 14s-dp0000 Laptop PC
- HP 14s-dp1000 Laptop PC series
- HP 14s-ef0000 Laptop PC series
- HP 14s-er0000 Laptop PC series
- HP 14s-es0000 Laptop PC series
- HP 14s-fq0000 Laptop PC series
- HP 14s-fr0000 Laptop PC series
- HP 14s-fy0000 Laptop PC series
- HP 15 Laptop PC Configurable Material series
- HP 15-ac000 Notebook PC series
- HP 15-ac000 Notebook PC series (Touch)
- HP 15-ac100 Notebook PC series
- HP 15-ac100 Notebook PC series (Touch)
- HP 15-ac500 Notebook PC series
- HP 15-ac500 Notebook PC series (Touch)
- HP 15-ac600 Notebook PC series
- HP 15-ac600 Notebook PC series (Touch)
- HP 15-af000 Notebook PC series
- HP 15-af000 Notebook PC series (Touch)
- HP 15-af100 Notebook PC series
- HP 15-af100 Notebook PC series (Touch)
- HP 15-ag000 Notebook PC series
- HP 15-ag000 Notebook PC series (Touch)
- HP 15-ah000 Notebook PC series
- HP 15-ah000 Notebook PC series (Touch)
- HP 15-ay000 Notebook PC series
- HP 15-ay000 Notebook PC series (Touch)
- HP 15-ay100 Notebook PC
- HP 15-ay500 Notebook PC series
- HP 15-ay500 Notebook PC series (Touch)
- HP 15-ba000 Notebook PC series
- HP 15-ba000 Notebook PC series (Touch)
- HP 15-ba100 Notebook PC
- HP 15-bd000 Notebook PC series
- HP 15-bd100 Notebook PC
- HP 15-be000 Notebook PC series
- HP 15-be100 Notebook PC
- HP 15-bf000 Notebook PC series
- HP 15-bf100 Notebook PC
- HP 15-bg000 Notebook PC series
- HP 15-bg100 Notebook PC
- HP 15-bn000 Notebook PC series
- HP 15-bs000 Laptop PC
- HP 15-bs100 Laptop PC
- HP 15-bs200 Laptop PC
- HP 15-bs500 Laptop PC
- HP 15-bs600 Laptop PC
- HP 15-bs700 Laptop PC
- HP 15-bw000 Laptop PC
- HP 15-bw500 Laptop PC
- HP 15-cg000 Laptop PC
- HP 15-d000 Notebook PC series
- HP 15-d000 TouchSmart Notebook PC series
- HP 15-d100 Notebook PC series
- HP 15-da0000 Laptop PC
- HP 15-da1000 Laptop PC
- HP 15-da2000 Laptop PC series
- HP 15-db0000 Laptop PC
- HP 15-db1000 Laptop PC
- HP 15-di0000 Laptop PC series
- HP 15-di1000 Laptop PC series
- HP 15-di2000 Laptop PC series
- HP 15-dw0000 Laptop PC
- HP 15-dw1000 Laptop PC series
- HP 15-dw2000 Laptop PC series
- HP 15-dy0000 Laptop PC
- HP 15-dy1000 Laptop PC series
- HP 15-ef0000 Laptop PC series
- HP 15-ef1000 Laptop PC series
- HP 15-f000 Notebook PC series
- HP 15-f100 Notebook PC
- HP 15-f100 Notebook PC (Touch)
- HP 15-f200 Notebook PC (Touch)
- HP 15-f200 Notebook PC series
- HP 15-f300 Notebook PC series
- HP 15-f300 Notebook PC series (Touch)
- HP 15-g000 Notebook PC series
- HP 15-g000 TouchSmart Notebook PC series
- HP 15-g100 Notebook PC series
- HP 15-g100 TouchSmart Notebook PC series
- HP 15-g200 Notebook PC series
- HP 15-g200 TouchSmart Notebook PC series
- HP 15-g300 TouchSmart Notebook PC series
- HP 15-gw0000 Laptop PC series
- HP 15-h000 Notebook PC series
- HP 15-r000 Notebook PC series
- HP 15-r000 TouchSmart Notebook PC series
- HP 15-r100 Notebook PC series
- HP 15-r100 TouchSmart Notebook PC series
- HP 15-r200 Notebook PC series
- HP 15-r200 TouchSmart Notebook PC series
- HP 15-ra000 Laptop PC
- HP 15-ra100 Laptop PC
- HP 15-rb000 Laptop PC
- HP 15-rb500 Laptop PC
- HP 15g-ad000 Notebook PC series
- HP 15g-ad000 Notebook PC series (Touch)
- HP 15g-ad100 Notebook PC series
- HP 15g-br000 Laptop PC
- HP 15g-br100 Laptop PC
- HP 15g-bx000 Laptop PC
- HP 15g-dr0000 Laptop PC
- HP 15g-dr1000 Laptop PC
- HP 15g-dr2000 Laptop PC series
- HP 15g-dx0000 Laptop PC
- HP 15g-dx1000 Laptop PC
- HP 15q-aj000 Notebook PC series
- HP 15q-aj000 Notebook PC series (Touch)
- HP 15q-aj100 Notebook PC series
- HP 15q-bu000 Laptop PC
- HP 15q-bu100 Laptop PC
- HP 15q-by000 Laptop PC
- HP 15q-ds0000 Laptop PC
- HP 15q-ds1000 Laptop PC
- HP 15q-ds2000 Laptop PC series
- HP 15q-dy0000 Laptop PC
- HP 15q-dy1000 Laptop PC
- HP 15s-dr0000 Laptop PC
- HP 15s-dr1000 Laptop PC series
- HP 15s-dr2000 Laptop PC series
- HP 15s-du0000 Laptop PC
- HP 15s-du1000 Laptop PC series
- HP 15s-du2000 Laptop PC series
- HP 15s-dy0000 Laptop PC
- HP 15s-dy1000 Laptop PC series
- HP 15s-dy2000 Laptop PC series
- HP 15s-eq0000 Laptop PC series
- HP 15s-eq1000 Laptop PC series
- HP 15s-er0000 Laptop PC series
- HP 15s-er1000 Laptop PC series
- HP 15s-ey0000 Laptop PC series
- HP 15s-ey1000 Laptop PC series
- HP 15s-fq0000 Laptop PC series
- HP 15s-fq1000 Laptop PC series
- HP 15s-fr0000 Laptop PC series
- HP 15s-fr1000 Laptop PC series
- HP 15s-fy0000 Laptop PC series
- HP 15s-fy1000 Laptop PC series
- HP 15s-gr0000 Laptop PC series
- HP 15s-gu0000 Laptop PC series
- HP 15s-gy0000 Laptop PC series
- HP 17 Laptop PC Configurable Material
- HP 17 Laptop PC Configurable Material
- HP 17-ac000 Notebook PC series
- HP 17-ac100 Notebook PC
- HP 17-ad000 Notebook PC series
- HP 17-ad100 Notebook PC
- HP 17-ak000 Laptop PC
- HP 17-bs000 Laptop PC
- HP 17-bs100 Laptop PC
- HP 17-by0000 Laptop PC
- HP 17-by1000 Laptop PC
- HP 17-by2000 Laptop PC series
- HP 17-by3000 Laptop PC series
- HP 17-ca0000 Laptop PC
- HP 17-ca1000 Laptop PC
- HP 17-ca2000 Laptop PC series
- HP 17-p000 Notebook PC series
- HP 17-p000 Notebook PC series (Touch)
- HP 17-p100 Notebook PC series
- HP 17-x000 Notebook PC series
- HP 17-x000 Notebook PC series (Touch)
- HP 17-x100 Notebook PC
- HP 17-x500 Notebook PC
- HP 17-x600 Notebook PC
- HP 17-y000 Notebook PC series
- HP 17-y000 Notebook PC series (Touch)
- HP 17-y100 Notebook PC
- HP 17-y500 Notebook PC series
- HP 17g-br000 Laptop PC
- HP 17g-br100 Laptop PC
- HP 17g-cr0000 Laptop PC
- HP 17g-cr1000 Laptop PC
- HP 17g-cr2000 Laptop PC series
- HP 17g-cr3000 Laptop PC series
- HP 17q-bu000 Laptop PC
- HP 17q-bu100 Laptop PC
- HP 17q-cs0000 Laptop PC
- HP 17q-cs1000 Laptop PC
- HP 17q-cs2000 Laptop PC series
- HP 17q-cs3000 Laptop PC series
- HP Beats Special Edition 15-p000 Notebook PC
- HP Beats Special Edition 15-p300 Notebook PC
- HP ENVY 13 Laptop PC Configurable Material
- HP ENVY 13 Laptop PC Configurable Material
- HP ENVY 13-1000 Notebook PC series
- HP ENVY 13-1100 Notebook PC series
- HP ENVY 13-ab000 Notebook PC
- HP ENVY 13-ad000 Laptop PC series
- HP ENVY 13-ad100 Laptop PC series
- HP ENVY 13-ag0000 x360 Convertible PC
- HP ENVY 13-ah0000 Laptop PC series
- HP ENVY 13-ah1000 Laptop PC series
- HP ENVY 13-aq0000 Laptop PC series
- HP ENVY 13-aq1000 Laptop PC series
- HP ENVY 13-ar0000 x360 Convertible PC
- HP ENVY 13-ay0000 x360 Convertible Laptop PC series
- HP ENVY 13-ba0000 Laptop PC series
- HP ENVY 13-d000 Notebook PC
- HP ENVY 13-d100 Notebook PC
- HP ENVY 13-d100 Notebook PC (Touch)
- HP ENVY 13-y000 x360 Convertible PC
- HP ENVY 13m-ag0000 x360 Convertible PC
- HP ENVY 13m-ar0000 x360 Convertible PC
- HP ENVY 13m-ay0000 x360 Convertible Laptop PC series
- HP ENVY 13m-ba0000 Laptop PC series
- HP ENVY 14 Laptop PC Configurable Material
- HP ENVY 14-1000 Notebook PC series
- HP ENVY 14-1100 Beats Edition Notebook PC series
- HP ENVY 14-1100 Notebook PC series
- HP ENVY 14-1200 Beats Edition Notebook PC series
- HP ENVY 14-1200 Notebook PC series
- HP ENVY 14-2000 Beats Edition Notebook PC series
- HP ENVY 14-2000 Notebook PC series
- HP ENVY 14-2100 Beats Edition Notebook PC series
- HP ENVY 14-2100 Notebook PC series
- HP ENVY 14-3000 SPECTRE Notebook PC series
- HP ENVY 14-3100 SPECTRE Notebook PC series
- HP ENVY 14-j000 Notebook PC
- HP ENVY 14-j000 Notebook PC (Touch)
- HP ENVY 14-j100 Notebook PC
- HP ENVY 14-u000 Notebook PC
- HP ENVY 14-u100 Notebook PC
- HP ENVY 14-u200 Notebook PC (Touch)
- HP ENVY 14-u200 Notebook PC series
- HP ENVY 15-1000 Beats Limited Edition Notebook PC series
- HP ENVY 15-1000 Notebook PC series
- HP ENVY 15-1100 Beats Limited Edition Notebook PC series
- HP ENVY 15-1100 Notebook PC series
- HP ENVY 15-1200 Notebook PC series
- HP ENVY 15-3000 Notebook PC series
- HP ENVY 15-3200 Notebook PC series
- HP ENVY 15-ae000 Notebook PC
- HP ENVY 15-ae000 Notebook PC (Touch)
- HP ENVY 15-ae100 Notebook PC
- HP ENVY 15-ae100 Notebook PC (Touch)
- HP ENVY 15-ah000 Notebook PC
- HP ENVY 15-ah000 Notebook PC (Touch)
- HP ENVY 15-ah100 Notebook PC
- HP ENVY 15-ah100 Notebook PC (Touch)
- HP ENVY 15-aq000 x360 Convertible PC
- HP ENVY 15-aq100 x360 Convertible PC
- HP ENVY 15-aq200 x360 Convertible PC
- HP ENVY 15-ar000 x360 Convertible PC
- HP ENVY 15-as000 Notebook PC
- HP ENVY 15-as000 Notebook PC (Touch)
- HP ENVY 15-as100 Notebook PC
- HP ENVY 15-as200 Notebook PC
- HP ENVY 15-bp000 x360 Convertible PC
- HP ENVY 15-bp100 x360 Convertible PC
- HP ENVY 15-bq000 x360 Convertible PC
- HP ENVY 15-bq100 x360 Convertible PC
- HP ENVY 15-cn0000 x360 Convertible PC
- HP ENVY 15-cn1000 x360 Convertible PC
- HP ENVY 15-cp0000 x360 Convertible PC
- HP ENVY 15-dr0000 x360 Convertible PC
- HP ENVY 15-dr1000 x360 Convertible PC series
- HP ENVY 15-ds0000 x360 Convertible PC
- HP ENVY 15-ds1000 x360 Convertible Laptop PC series
- HP ENVY 15-ed0000 x360 Convertible Laptop PC series
- HP ENVY 15-ee0000 x360 Convertible Laptop PC series
- HP ENVY 15-ep0000 Laptop PC series
- HP ENVY 15-j000 Notebook PC series
- HP ENVY 15-j000 Quad Edition Notebook PC series
- HP ENVY 15-j000 Select Edition Notebook PC series
- HP ENVY 15-j100 Notebook PC series
- HP ENVY 15-j100 Quad Edition Notebook PC series
- HP ENVY 15-j100 Select Edition Notebook PC series
- HP ENVY 15-k000 Notebook PC
- HP ENVY 15-k000 Quad Edition Notebook PC series
- HP ENVY 15-k100 Notebook PC
- HP ENVY 15-k200 Notebook PC (Touch)
- HP ENVY 15-k200 Notebook PC series
- HP ENVY 15-k300 Notebook PC series
- HP ENVY 15-k300 Notebook PC series (Touch)
- HP ENVY 15-q000 Notebook PC
- HP ENVY 15-q100 Notebook PC series
- HP ENVY 15-q200 Notebook PC (Touch)
- HP ENVY 15-q200 Notebook PC series
- HP ENVY 15-q300 Notebook PC
- HP ENVY 15-q300 Notebook PC (Touch)
- HP ENVY 15-q400 Notebook PC
- HP ENVY 15-q400 Notebook PC (Touch)
- HP ENVY 15-q600 Notebook PC
- HP ENVY 15-q600 Notebook PC (Touch)
- HP ENVY 15-u000 x360 Convertible PC
- HP ENVY 15-u100 x360 Convertible PC
- HP ENVY 15-u200 x360 Convertible PC
- HP ENVY 15-u300 x360 Convertible PC
- HP ENVY 15-u400 x360 Convertible PC
- HP ENVY 15-v000 Notebook PC series
- HP ENVY 15-w000 x360 Convertible PC
- HP ENVY 15-w100 x360 Convertible PC
- HP ENVY 15-w200 x360 Convertible PC
- HP ENVY 15m-bp000 x360 Convertible PC
- HP ENVY 15m-bp100 x360 Convertible PC
- HP ENVY 15m-bq000 x360 Convertible PC
- HP ENVY 15m-bq100 x360 Convertible PC
- HP ENVY 15m-cn0000 x360 Convertible PC
- HP ENVY 15m-cp0000 x360 Convertible PC
- HP ENVY 15m-dr0000 x360 Convertible PC
- HP ENVY 15m-dr1000 x360 Convertible PC series
- HP ENVY 15m-ds0000 x360 Convertible PC
- HP ENVY 15m-ed0000 x360 Convertible Laptop PC series
- HP ENVY 15m-ee0000 x360 Convertible Laptop PC series
- HP ENVY 15m-ep0000 Laptop PC series
- HP ENVY 17 Laptop PC Configurable Material series
- HP ENVY 17-1000 Notebook PC series
- HP ENVY 17-1100 3D Edition Notebook PC series
- HP ENVY 17-1100 Notebook PC series
- HP ENVY 17-1200 Notebook PC series
- HP ENVY 17-2000 3D Edition Notebook PC series
- HP ENVY 17-2000 Notebook PC series
- HP ENVY 17-2100 3D Edition Notebook PC series
- HP ENVY 17-2100 Notebook PC series
- HP ENVY 17-2200 3D Edition Notebook PC series
- HP ENVY 17-2200 Notebook PC series
- HP ENVY 17-3000 3D Edition Notebook PC series
- HP ENVY 17-3000 Notebook PC series
- HP ENVY 17-3200 3D Edition Notebook PC series
- HP ENVY 17-3200 Notebook PC series
- HP ENVY 17-ae0000 Laptop PC series
- HP ENVY 17-ae1000 Laptop PC series
- HP ENVY 17-bw0000 Laptop PC series
- HP ENVY 17-ce0000 Laptop PC series
- HP ENVY 17-ce1000 Laptop PC series
- HP ENVY 17-cg0000 Laptop PC series
- HP ENVY 17-j000 Leap Motion SE Notebook PC series
- HP ENVY 17-j000 Notebook PC series
- HP ENVY 17-j000 Quad Edition Notebook PC series
- HP ENVY 17-j000 Select Edition Notebook PC series
- HP ENVY 17-j100 Leap Motion QE Notebook PC series
- HP ENVY 17-j100 Leap Motion SE Notebook PC series
- HP ENVY 17-j100 Leap Motion TS SE Notebook PC series
- HP ENVY 17-j100 Notebook PC series
- HP ENVY 17-j100 Quad Edition Notebook PC series
- HP ENVY 17-j100 Select Edition Notebook PC series
- HP ENVY 17-k000 Notebook PC
- HP ENVY 17-k100 Notebook PC
- HP ENVY 17-k200 Notebook PC (Touch)
- HP ENVY 17-k200 Notebook PC series
- HP ENVY 17-k300 Notebook PC
- HP ENVY 17-n000 Notebook PC
- HP ENVY 17-n000 Notebook PC (Touch)
- HP ENVY 17-n100 Notebook PC
- HP ENVY 17-n100 Notebook PC (Touch)
- HP ENVY 17-r000 Notebook PC
- HP ENVY 17-r000 Notebook PC (Touch)
- HP ENVY 17-r100 Notebook PC
- HP ENVY 17-r100 Notebook PC (Touch)
- HP ENVY 17-r200 Notebook PC
- HP ENVY 17-r200 Notebook PC (Touch)
- HP ENVY 17-s000 Notebook PC
- HP ENVY 17-s000 Notebook PC (Touch)
- HP ENVY 17-s100 Notebook PC
- HP ENVY 17-u000 Notebook PC
- HP ENVY 17-u100 Notebook PC
- HP ENVY 17-u200 Notebook PC
- HP ENVY 17m-ae0000 Laptop PC series
- HP ENVY 17m-ae1000 Laptop PC series
- HP ENVY 17m-bw0000 Laptop PC series
- HP ENVY 17m-ce0000 Laptop PC series
- HP ENVY 17m-ce1000 Laptop PC series
- HP ENVY 17m-cg0000 Laptop PC series
- HP ENVY Laptop PC 13-ba1000
- HP ENVY Laptop PC 14-eb0000
- HP ENVY Laptop PC 17-ce2000
- HP ENVY Laptop PC 17-cg1000
- HP ENVY Laptop PC 17m-cg1000
- HP ENVY TouchSmart 15-j000 Notebook PC series
- HP ENVY TouchSmart 15-j000 Quad Edition Notebook PC series
- HP ENVY TouchSmart 15-j000 Select Edition Notebook PC series
- HP ENVY TouchSmart 15-j100 Notebook PC series
- HP ENVY TouchSmart 15-j100 Quad Edition Notebook PC series
- HP ENVY TouchSmart 15-j100 Select Edition Notebook PC series
- HP ENVY TouchSmart 15-q100 Notebook PC series
- HP ENVY TouchSmart 17-j000 Notebook PC series
- HP ENVY TouchSmart 17-j000 Quad Edition Notebook PC series
- HP ENVY TouchSmart 17-j000 Select Edition Notebook PC series
- HP ENVY TouchSmart 17-j100 Notebook PC series
- HP ENVY TouchSmart 17-j100 Quad Edition Notebook PC series
- HP ENVY x360 13 Convertible Laptop PC Configurable Material series
- HP ENVY x360 15 Convertible Laptop PC Configurable Material series
- HP ENVY x360 15-bq200 Convertible PC
- HP ENVY x360 Convertible Laptop PC 13-bd0000
- HP ENVY x360 Convertible Laptop PC 13m-bd0000
- HP ENVY x360 Convertible Laptop PC 15-ed1000
- HP ENVY x360 Convertible Laptop PC 15m-ed1000
- HP Laptop PC 15-da3000
- HP Laptop PC 15-dw3000
- HP Laptop PC 15-dy2000
- HP Laptop PC 15g-dr3000
- HP Laptop PC 15q-ds3000
- HP Laptop PC 15s-dr3000
- HP Laptop PC 15s-du3000
- HP Laptop PC 15s-dy3000
- HP Laptop PC 15s-fq2000
- HP Laptop PC 15s-fr2000
- HP Laptop PC 15s-fy2000
- HP Laptop PC 17-by4000
- HP Laptop PC 17-ca3000
- HP OMEN 15-5000 Notebook PC
- HP OMEN 15-5100 Notebook PC
- HP OMEN 15-5200 Notebook PC
- HP Pavilion 10 Touch 10-e000 Notebook PC series
- HP Pavilion 10 TouchSmart 10-e000 Notebook PC series
- HP Pavilion 10 TouchSmart 10-f100 Notebook PC series
- HP Pavilion 10-f000 Notebook PC Series
- HP Pavilion 10-f100 Notebook PC Series
- HP Pavilion 10-j000 x2 Detachable PC
- HP Pavilion 10-k000 x2 Detachable PC
- HP Pavilion 10-n000 x2 Detachable PC
- HP Pavilion 10-n100 x2 Detachable PC
- HP Pavilion 10-n200 x2 Detachable PC
- HP Pavilion 11-ad000 x360 Convertible PC
- HP Pavilion 11-ad100 x360 Convertible PC
- HP Pavilion 11-ap0000 x360 Convertible PC
- HP Pavilion 11-e000 Notebook PC series
- HP Pavilion 11-e100 Notebook PC series
- HP Pavilion 11-h000 x2 PC
- HP Pavilion 11-h100 x2 PC
- HP Pavilion 11-k000 x360 Convertible PC
- HP Pavilion 11-k100 x360 Convertible PC
- HP Pavilion 11-n000 x360 PC series
- HP Pavilion 11-n100 x360 PC series
- HP Pavilion 11-n200 x360 Convertible PC
- HP Pavilion 11-s000 Notebook PC series
- HP Pavilion 11-u000 x360 Convertible PC
- HP Pavilion 11-u100 x360 Convertible PC
- HP Pavilion 11m-ad000 x360 Convertible PC
- HP Pavilion 11m-ad100 x360 Convertible PC
- HP Pavilion 11m-ap0000 x360 Convertible PC
- HP Pavilion 12-b000 x2 Detachable PC
- HP Pavilion 13 Laptop PC Configurable Material
- HP Pavilion 13-a000 x360 Convertible PC
- HP Pavilion 13-a100 x360 Convertible PC
- HP Pavilion 13-a200 x360 Convertible PC
- HP Pavilion 13-a300 x360 Convertible PC
- HP Pavilion 13-an0000 Laptop PC series
- HP Pavilion 13-an1000 Laptop PC series
- HP Pavilion 13-b000 Notebook PC series
- HP Pavilion 13-b100 Notebook PC series
- HP Pavilion 13-b200 Notebook PC series
- HP Pavilion 13-p100 x2 PC
- HP Pavilion 13-r000 x2 Detachable PC
- HP Pavilion 13-r100 x2 Detachable PC
- HP Pavilion 13-s000 x360 Convertible PC
- HP Pavilion 13-s100 x360 Convertible PC
- HP Pavilion 13-u000 x360 Convertible PC
- HP Pavilion 13-u100 x360 Convertible PC
- HP Pavilion 14 Chromebook
- HP Pavilion 14 Laptop PC Configurable Material
- HP Pavilion 14-ab000 Notebook PC series
- HP Pavilion 14-ab000 Notebook PC series (Touch)
- HP Pavilion 14-ab100 Notebook PC series
- HP Pavilion 14-ab100 Notebook PC series (Touch)
- HP Pavilion 14-al000 Notebook PC series
- HP Pavilion 14-al000 Notebook PC series (Touch)
- HP Pavilion 14-al100 Notebook PC
- HP Pavilion 14-av000 Notebook PC series
- HP Pavilion 14-av100 Notebook PC
- HP Pavilion 14-b100 Sleekbook
- HP Pavilion 14-b100 Ultrabook
- HP Pavilion 14-ba000 x360 Convertible PC
- HP Pavilion 14-ba100 x360 Convertible PC
- HP Pavilion 14-ba200 x360 Convertible PC
- HP Pavilion 14-bf000 Laptop PC
- HP Pavilion 14-bf100 Laptop PC
- HP Pavilion 14-bf600 Laptop PC
- HP Pavilion 14-bk000 Laptop PC
- HP Pavilion 14-bk100 Laptop PC
- HP Pavilion 14-c000 Chromebook
- HP Pavilion 14-cc00 x360 Convertible PC
- HP Pavilion 14-cd0000 x360 Convertible PC
- HP Pavilion 14-cd1000 x360 Convertible PC
- HP Pavilion 14-cd2000 x360 Convertible PC series
- HP Pavilion 14-ce0000 Laptop PC
- HP Pavilion 14-ce1000 Laptop PC
- HP Pavilion 14-ce2000 Laptop PC
- HP Pavilion 14-ce3000 Laptop PC series
- HP Pavilion 14-dd0000 x360 Convertible PC
- HP Pavilion 14-dh0000 x360 Convertible PC
- HP Pavilion 14-dh1000 Convertible x360 PC series
- HP Pavilion 14-dh2000 x360 Convertible Laptop PC series
- HP Pavilion 14-dw0000 x360 Convertible Laptop PC series
- HP Pavilion 14-e000 Notebook PC series
- HP Pavilion 14-f000 Sleekbook
- HP Pavilion 14-n000 Notebook PC series
- HP Pavilion 14-n100 Notebook PC series
- HP Pavilion 14-n200 Notebook PC series
- HP Pavilion 14-n200 TouchSmart Notebook PC series
- HP Pavilion 14-n200 TouchSmart Ultrabook
- HP Pavilion 14-v000 Notebook PC series
- HP Pavilion 14-v100 Notebook PC series
- HP Pavilion 14-v200 Notebook PC (Touch)
- HP Pavilion 14-v200 Notebook PC series
- HP Pavilion 14m-ba000 x360 Convertible PC
- HP Pavilion 14m-ba100 x360 Convertible PC
- HP Pavilion 14m-cd0000 x360 Convertible PC
- HP Pavilion 14m-dd0000 x360 Convertible PC
- HP Pavilion 14m-dh0000 x360 Convertible PC
- HP Pavilion 14m-dh1000 x360 Convertible PC series
- HP Pavilion 14m-dw0000 x360 Convertible Laptop PC series
- HP Pavilion 14q-cd0000 x360 Convertible PC
- HP Pavilion 14q-cd1000 x360 Convertible PC
- HP Pavilion 14q-dh0000 x360 Convertible PC
- HP Pavilion 14q-dh1000 x360 Convertible PC series
- HP Pavilion 14q-dw0000 x360 Convertible Laptop PC series
- HP Pavilion 15 Laptop PC Configurable Material
- HP Pavilion 15 Laptop PC Configurable Material
- HP Pavilion 15 Laptop PC Configurable Material
- HP Pavilion 15 Laptop PC Configurable Material
- HP Pavilion 15-ab000 Notebook PC series
- HP Pavilion 15-ab000 Notebook PC series (Touch)
- HP Pavilion 15-ab100 Notebook PC series
- HP Pavilion 15-ab100 Notebook PC series (Touch)
- HP Pavilion 15-ab200 Notebook PC series
- HP Pavilion 15-ab200 Notebook PC series (Touch)
- HP Pavilion 15-ab500 Notebook PC series
- HP Pavilion 15-ab500 Notebook PC series (Touch)
- HP Pavilion 15-au000 Notebook PC series
- HP Pavilion 15-au000 Notebook PC series (Touch)
- HP Pavilion 15-au100 Notebook PC
- HP Pavilion 15-au500 Notebook PC series
- HP Pavilion 15-au500 Notebook PC series (Touch)
- HP Pavilion 15-au600 Notebook PC
- HP Pavilion 15-aw000 Notebook PC series
- HP Pavilion 15-aw000 Notebook PC series (Touch)
- HP Pavilion 15-aw100 Notebook PC
- HP Pavilion 15-b100 Sleekbook
- HP Pavilion 15-b100 Ultrabook
- HP Pavilion 15-bc000 Notebook PC series
- HP Pavilion 15-bc000 Notebook PC series (Touch)
- HP Pavilion 15-bc100 Notebook PC
- HP Pavilion 15-bc200 Notebook PC
- HP Pavilion 15-bc300 Notebook PC
- HP Pavilion 15-bc400 Notebook PC series
- HP Pavilion 15-bc500 Laptop
- HP Pavilion 15-bj000 Notebook PC series
- HP Pavilion 15-bj000 Notebook PC series (Touch)
- HP Pavilion 15-bk000 x360 Convertible PC
- HP Pavilion 15-bk100 x360 Convertible PC
- HP Pavilion 15-br000 x360 Convertible PC
- HP Pavilion 15-br100 x360 Convertible PC
- HP Pavilion 15-cc000 Laptop PC
- HP Pavilion 15-cc100 Laptop PC
- HP Pavilion 15-cc500 Laptop PC
- HP Pavilion 15-cc600 Laptop PC
- HP Pavilion 15-cc700 Laptop PC
- HP Pavilion 15-cd000 Laptop PC
- HP Pavilion 15-ck000 Laptop PC
- HP Pavilion 15-cr0000 x360 Convertible PC
- HP Pavilion 15-cs0000 Laptop PC
- HP Pavilion 15-cs1000 Laptop PC
- HP Pavilion 15-cs2000 Laptop PC
- HP Pavilion 15-cs3000 Laptop PC series
- HP Pavilion 15-cu0000 Laptop PC
- HP Pavilion 15-cu1000 Laptop PC
- HP Pavilion 15-cw0000 Laptop PC
- HP Pavilion 15-cw1000 Laptop PC
- HP Pavilion 15-dp0000 Laptop PC
- HP Pavilion 15-dq0000 x360 Convertible PC
- HP Pavilion 15-dq1000 x360 Convertible PC series
- HP Pavilion 15-e000 Notebook PC series
- HP Pavilion 15-e100 Notebook PC series
- HP Pavilion 15-n000 Notebook PC series
- HP Pavilion 15-n100 Notebook PC series
- HP Pavilion 15-n200 Notebook PC series
- HP Pavilion 15-n200 TouchSmart Notebook PC series
- HP Pavilion 15-n300 Notebook PC series
- HP Pavilion 15-p000 Notebook PC series
- HP Pavilion 15-p100 Notebook PC series
- HP Pavilion 15-p200 Notebook PC (Touch)
- HP Pavilion 15-p200 Notebook PC series
- HP Pavilion 15-p700 Notebook PC series
- HP Pavilion 15-p700 Notebook PC series (Touch)
- HP Pavilion 15g-ab000 Notebook PC series
- HP Pavilion 15g-ab000 Notebook PC series (Touch)
- HP Pavilion 15q-ab000 Notebook PC series
- HP Pavilion 15q-ab000 Notebook PC series (Touch)
- HP Pavilion 17-ab000 Notebook PC series
- HP Pavilion 17-ab000 Notebook PC series (Touch)
- HP Pavilion 17-ab100 Notebook PC
- HP Pavilion 17-ab200 Notebook PC
- HP Pavilion 17-ab300 Notebook PC
- HP Pavilion 17-ab400 Notebook PC series
- HP Pavilion 17-ar000 Laptop PC
- HP Pavilion 17-e000 Notebook PC series
- HP Pavilion 17-e100 Notebook PC series
- HP Pavilion 17-e100 TouchSmart Notebook PC series
- HP Pavilion 17-f000 Notebook PC series
- HP Pavilion 17-f100 Notebook PC series
- HP Pavilion 17-f200 Notebook PC (Touch)
- HP Pavilion 17-f200 Notebook PC series
- HP Pavilion 17-g000 Notebook PC series
- HP Pavilion 17-g000 Notebook PC series (Touch)
- HP Pavilion 17-g100 Notebook PC series
- HP Pavilion 17-g100 Notebook PC series (Touch)
- HP Pavilion 17-g200 Notebook PC series
- HP Pavilion 17-g200 Notebook PC series (Touch)
- HP Pavilion Gaming 15 Laptop PC Configurable Material
- HP Pavilion Gaming 15-ak000 Notebook
- HP Pavilion Gaming 15-ak000 Notebook (Touch)
- HP Pavilion Gaming 15-ak100 Notebook
- HP Pavilion Gaming 15-ak100 Notebook (Touch)
- HP Pavilion Gaming 15-cx0000 Laptop PC
- HP Pavilion Gaming 15-dk0000 Laptop PC
- HP Pavilion Gaming 15-dk1000 Laptop PC series
- HP Pavilion Gaming 15-ec0000 Laptop PC series
- HP Pavilion Gaming 15-ec1000 Laptop PC series
- HP Pavilion Gaming 15-ec2000 Laptop PC
- HP Pavilion Gaming 16 Laptop PC Configurable Material
- HP Pavilion Gaming 16-a0000 Laptop PC series
- HP Pavilion Gaming 17 Laptop PC Configurable Material
- HP Pavilion Gaming 17-cd0000 Laptop PC
- HP Pavilion Gaming 17-cd1000 Laptop PC series
- HP Pavilion Laptop PC 13-bb0000
- HP Pavilion Laptop PC 14-dv0000
- HP Pavilion Laptop PC 15-eg0000
- HP Pavilion Laptop PC 15-eh0000
- HP Pavilion m1-k000 x360 Convertible PC
- HP Pavilion m3-s000 x360 Convertible PC
- HP Pavilion Sleekbook 14-b000
- HP Pavilion Sleekbook 15-b000
- HP Pavilion Touch 14-n000 Ultrabook
- HP Pavilion Touch 14-n200 Notebook PC series
- HP Pavilion TouchSmart 11-e000 Notebook PC series
- HP Pavilion TouchSmart 11-e100 Notebook PC series
- HP Pavilion TouchSmart 14-b100 Sleekbook
- HP Pavilion TouchSmart 14-b100 Ultrabook
- HP Pavilion TouchSmart 14-f000 Sleekbook
- HP Pavilion TouchSmart 14-n000 Notebook PC series
- HP Pavilion TouchSmart 14-n000 Ultrabook
- HP Pavilion TouchSmart 14-n100 Notebook PC series
- HP Pavilion TouchSmart 15-b000 Sleekbook
- HP Pavilion TouchSmart 15-b100 Sleekbook
- HP Pavilion TouchSmart 15-n000 Notebook PC series
- HP Pavilion TouchSmart 15-n100 Notebook PC series
- HP Pavilion TouchSmart 15-n300 Notebook PC series
- HP Pavilion Ultrabook 14-b000
- HP Pavilion Ultrabook 15-b000
- HP Pavilion x2 12-b100 Detachable PC
- HP Pavilion x360 11 Convertible Laptop PC Configurable Material
- HP Pavilion x360 14 Convertible Laptop PC Configurable Material
- HP Pavilion x360 15 Convertible Laptop PC Configurable Material
- HP Pavilion x360 Convertible Laptop PC 14-dw1000
- HP Pavilion x360 Convertible Laptop PC 14m-dw1000
- HP Pavilion x360 Convertible Laptop PC 14q-dw1000
- HP Pavilion x360 Convertible Laptop PC 15-dq2000
- HP Spectre 13-ab100 Notebook PC
- HP Spectre 13-af000 Laptop PC Series
- HP Spectre 13-af100 Laptop PC
- HP Spectre 13-af500 Laptop PC Series
- HP Spectre 13-ap0000 x360 Convertible PC
- HP Spectre 13-aw0000 x360 Convertible PC series
- HP Spectre 13-v000 Notebook PC
- HP Spectre 13-v100 Notebook PC
- HP Spectre 13-w000 x360 Convertible PC
- HP Spectre 13-w100 Notebook PC
- HP Spectre 15-ap000 x360 Convertible PC
- HP Spectre 15-ap100 x360 Convertible PC
- HP Spectre 15-bl000 x360 Convertible PC
- HP Spectre 15-bl100 x360 Convertible PC
- HP Spectre 15-ch000 x360 Convertible PC
- HP Spectre 15-df0000 x360 Convertible PC
- HP Spectre 15-df1000 x360 Convertible PC series
- HP Spectre 15-eb0000 x360 Convertible Laptop PC series
- HP Spectre Folio 13 Convertible Laptop PC Configurable Material
- HP Spectre Folio 13-ak0000 Laptop PC
- HP Spectre Folio 13-ak1000 Convertible Laptop PC series
- HP Spectre Folio 2S Convertible Laptop PC Configurable Material
- HP Spectre Folio 2S Convertible Laptop PC 12-k0000
- HP Spectre x360 13 Convertible Laptop PC Configurable Material
- HP Spectre x360 14 Convertible Laptop PC Configurable Material
- HP Spectre x360 15 Convertible Laptop PC Configurable Material
- HP Spectre x360 Convertible Laptop PC 13-aw1000
- HP Spectre x360 Convertible Laptop PC 13-aw2000
- HP Spectre x360 Convertible Laptop PC 14-ea0000
- HP Spectre x360 Convertible Laptop PC 15-eb1000
- HP Stream 11 Laptop PC Configurable Material
- HP Stream 11 Notebook PC Configurable Product
- HP Stream 11-aa000 x360 Convertible PC
- HP Stream 11-ak0000 Laptop PC
- HP Stream 11-ak1000 Laptop PC
- HP Stream 11-d000 Notebook PC
- HP Stream 11-d000 Notebook PC (with DataPass)
- HP Stream 11-r000 Notebook PC
- HP Stream 11-y000 Laptop PC
- HP Stream 11-y100 Laptop PC
- HP Stream 13-c000 Notebook PC
- HP Stream 13-c000 Notebook PC (Touch)
- HP Stream 13-c000 Notebook PC (with DataPass)
- HP Stream 13-c100 Notebook PC
- HP Stream 14 Laptop PC Configurable Material
- HP Stream 14 Notebook PC Configurable Material
- HP Stream 14-ax000 Laptop PC
- HP Stream 14-ax100 Laptop PC
- HP Stream 14-cb000 Laptop PC
- HP Stream 14-cb100 Laptop PC
- HP Stream 14-ds0000 Laptop PC
- HP Stream 14-z000 Notebook PC
- HP Stream Laptop 11-ah000 Laptop PC
- HP Stream Laptop 11-ah100 Laptop PC
- HP Stream x360 11-ag000 Convertible PC
- HP Stream x360 11-ag100 Convertible PC
- HP Stream x360 11-p000 Convertible PC
- HP Stream x360 11-p000 Convertible PC (with DataPass)
- HP x360 11 Convertible Laptop PC Configurable Material
- OMEN 15 Laptop PC Configurable Material
- OMEN 15-dc2000 Laptop PC series
- OMEN 15-dh1000 Laptop PC series
- OMEN 15-ek0000 Laptop PC series
- OMEN 15-ek1 Laptop PC
- OMEN 15-en0000 Laptop PC Series
- OMEN 17-cb1000 Laptop PC series
- OMEN by HP 15 Laptop PC Configurable Material
- OMEN by HP 15-ax000 Laptop PC series
- OMEN by HP 15-ax100 Laptop PC series
- OMEN by HP 15-ax200 Laptop PC series
- OMEN by HP 15-ce000 Laptop PC series
- OMEN by HP 15-ce100 Laptop PC series
- OMEN by HP 15-dc0000 Laptop PC series
- OMEN by HP 15-dc1000 Laptop PC series
- OMEN by HP 15-dh0000 Laptop PC series
- OMEN by HP 17 Laptop PC Configurable Material
- OMEN by HP 17-an000 Laptop PC
- OMEN by HP 17-an100 Laptop PC
- OMEN by HP 17-cb0000 Laptop PC
- OMEN by HP 17-w000 Laptop PC series
- OMEN by HP 17-w100 Laptop PC series
- OMEN by HP 17-w200 Laptop PC series
- OMEN X by HP 17-ap000 Laptop PC
- OMEN X by HP 17-ap200 Laptop PC
- OMEN X by HP 2S 15 Laptop PC Configurable Material
- OMEN X by HP 2S 15-dg0000 Laptop PC series
- Star Wars Special Edition 15-an000 Notebook
- Star Wars Special Edition 15-an000 Notebook (Touch)
Operating Systems:
-
Microsoft Windows 10 20H1 (Version 2004)
-
Microsoft Windows 10 19H2 (Version 1909)
-
Microsoft Windows 10 19H1 (Version 1903)
-
Microsoft Windows 10 TH2 (Version 1511)
-
Microsoft Windows 10 TH1 (Version 1507)
-
Microsoft Windows 10 RS5 (Version 1809)
-
Microsoft Windows 10 RS4 (Version 1803)
-
Microsoft Windows 10 RS3 (Version 1709)
-
Microsoft Windows 10 RS2 (Version 1703)
-
Microsoft Windows 10 RS1 (Version 1607)
To resolve this issue, perform the following steps:
-
Turn on the external monitor.
-
Open the On-Screen Display (OSD) Menu.
-
Uncheck No Input Signal Warning.
- Confirm that the external display is now functional.
Hardware platforms affected :
HP 11-ab000 x360 Convertible PC, HP 11-ab100 x360 Convertible PC, HP 14 Laptop PC (Ashmore) Configurable Material, HP 14 Laptop PC (Hawking) Configurable Material, HP 14 Laptop PC (Hedwig) Configurable Material, HP 14 Laptop PC (Hubble) Configurable Material, HP 14-ac000 Notebook PC series, HP 14-ac000 Notebook PC series (Touch), HP 14-ac100 Notebook PC series, HP 14-ac100 Notebook PC series (Touch), HP 14-ac600 Notebook PC series, HP 14-af000 Notebook PC series, HP 14-af000 Notebook PC series (Touch), HP 14-af100 Notebook PC series, HP 14-af100 Notebook PC series (Touch), HP 14-ag000 Notebook PC series, HP 14-ag000 Notebook PC series (Touch), HP 14-ah000 Notebook PC series, HP 14-ah000 Notebook PC series (Touch), HP 14-am000 Notebook PC series, HP 14-am100 Notebook PC, HP 14-an000 Notebook PC series, HP 14-an100 Notebook PC, HP 14-ap000 Notebook PC series, HP 14-aq000 Notebook PC series, HP 14-aq100 Notebook PC, HP 14-ar000 Notebook PC series, HP 14-ar100 Notebook PC, HP 14-as000 Notebook PC series, HP 14-as100 Notebook PC, HP 14-au000 Notebook PC series, HP 14-au100 Notebook PC, HP 14-bp000 Laptop PC, HP 14-bp100 Laptop PC, HP 14-bs000 Laptop PC, HP 14-bs100 Laptop PC, HP 14-bs200 Laptop PC, HP 14-bs500 Laptop PC, HP 14-bs600 Laptop PC, HP 14-bw000 Laptop PC, HP 14-cf0000 Laptop PC, HP 14-cf1000 Laptop PC, HP 14-cf2000 Laptop PC series, HP 14-cf3000 Laptop PC series, HP 14-ck0000 Laptop PC, HP 14-ck1000 Laptop PC, HP 14-ck2000 Laptop PC series, HP 14-cm0000 Laptop PC, HP 14-cm1000 Laptop PC, HP 14-d000 Notebook PC series, HP 14-d000 TouchSmart Notebook PC series, HP 14-d100 Notebook PC series, HP 14-df0000 Laptop PC, HP 14-dg0000 Laptop PC, HP 14-di0000 Laptop PC series, HP 14-di1000 Laptop PC series, HP 14-di2000 Laptop PC series, HP 14-dk0000 Laptop PC, HP 14-dk1000 Laptop PC series, HP 14-f0000 Laptop PC series, HP 14-fq0000 Laptop PC series, HP 14-g000 Notebook PC series, HP 14-g100 Notebook PC series, HP 14-ma0000 Laptop PC, HP 14-ma1000 Laptop PC, HP 14-ma2000 Laptop PC series, HP 14-ma3000 Laptop PC series, HP 14-mb0000 Laptop PC, HP 14-r000 Notebook PC series, HP 14-r000 TouchSmart Notebook PC Series, HP 14-r100 Notebook PC series, HP 14-r100 TouchSmart Notebook PC series, HP 14-r200 Notebook PC series, HP 14-w000 Notebook PC series, HP 14-w100 Notebook PC series, HP 14-y000 Notebook PC series, HP 14g-ad000 Notebook PC series, HP 14g-ad000 Notebook PC series (Touch), HP 14g-ad100 Notebook PC series, HP 14g-br000 Laptop PC, HP 14g-br100 Laptop PC, HP 14g-br200 Laptop PC, HP 14g-bx000 Laptop PC, HP 14g-cr0000 Laptop PC, HP 14g-cr1000 Laptop PC, HP 14g-cr2000 Laptop PC series, HP 14g-cx0000 Laptop PC, HP 14g-cx1000 Laptop PC, HP 14q-aj000 Notebook PC series, HP 14q-aj000 Notebook PC series (Touch), HP 14q-aj100 Notebook PC series, HP 14q-bu000 Laptop PC, HP 14q-bu100 Laptop PC, HP 14q-bu200 Laptop PC, HP 14q-by000 Laptop PC, HP 14q-cs0000 Laptop PC, HP 14q-cs1000 Laptop PC, HP 14q-cs2000 Laptop PC series, HP 14q-cy0000 Laptop PC, HP 14q-cy1000 Laptop PC, HP 14s Laptop PC, HP 14s-bc000 Laptop PC, HP 14s-bc100 Laptop PC, HP 14s-be000 Laptop PC, HP 14s-be100 Laptop PC, HP 14s-bp000 Laptop PC, HP 14s-bp100 Laptop PC, HP 14s-cf0000 Laptop PC, HP 14s-cf1000 Laptop PC, HP 14s-cf2000 Laptop PC series, HP 14s-cf3000 Laptop PC series, HP 14s-cr0000 Laptop PC, HP 14s-cr1000 Laptop PC, HP 14s-cr2000 Laptop PC series, HP 14s-cr3000 Laptop PC series, HP 14s-cs0000 Laptop PC, HP 14s-cs1000 Laptop PC, HP 14s-cs2000 Laptop PC series, HP 14s-cs3000 Laptop PC series, HP 14s-df0000 Laptop PC, HP 14s-dk0000 Laptop PC, HP 14s-dk1000 Laptop PC series, HP 14s-dm0000 Laptop PC, HP 14s-dm1000 Laptop PC series, HP 14s-dp0000 Laptop PC, HP 14s-dp1000 Laptop PC series, HP 14s-ef0000 Laptop PC series, HP 14s-er0000 Laptop PC series, HP 14s-es0000 Laptop PC series, HP 14s-fr0000 Laptop PC series, HP 14s-fy0000 Laptop PC series (deleted), HP 15 Laptop PC (Herschel) Configurable Material, HP 15 Laptop PC (Jaguars) Configurable Material, HP 15 Laptop PC (Langkawi) Configurable Material, HP 15 Laptop PC (Lions) Configurable Material, HP 15 Laptop PC (Maldives) Configurable Material, HP 15 Laptop PC (Rebak) Configurable Material, HP 15 Laptop PC (Weasley) Configurable Material, HP 15 Laptop PC Configurable Material, HP 15-ac000 Notebook PC series, HP 15-ac000 Notebook PC series (Touch), HP 15-ac100 Notebook PC series, HP 15-ac100 Notebook PC series (Touch), HP 15-ac500 Notebook PC series, HP 15-ac500 Notebook PC series (Touch), HP 15-ac600 Notebook PC series, HP 15-ac600 Notebook PC series (Touch), HP 15-af000 Notebook PC series, HP 15-af000 Notebook PC series (Touch), HP 15-af100 Notebook PC series, HP 15-af100 Notebook PC series (Touch), HP 15-ag000 Notebook PC series, HP 15-ag000 Notebook PC series (Touch), HP 15-ah000 Notebook PC series, HP 15-ah000 Notebook PC series (Touch), HP 15-ay000 Notebook PC series, HP 15-ay000 Notebook PC series (Touch), HP 15-ay100 Notebook PC, HP 15-ay500 Notebook PC series, HP 15-ay500 Notebook PC series (Touch), HP 15-ba000 Notebook PC series, HP 15-ba000 Notebook PC series (Touch), HP 15-ba100 Notebook PC, HP 15-bd000 Notebook PC series, HP 15-bd100 Notebook PC, HP 15-be000 Notebook PC series, HP 15-be100 Notebook PC, HP 15-bf000 Notebook PC series, HP 15-bf100 Notebook PC, HP 15-bg000 Notebook PC series, HP 15-bg100 Notebook PC, HP 15-bn000 Notebook PC series, HP 15-bs000 Laptop PC, HP 15-bs100 Laptop PC, HP 15-bs200 Laptop PC, HP 15-bs500 Laptop PC, HP 15-bs600 Laptop PC, HP 15-bs700 Laptop PC, HP 15-bw000 Laptop PC, HP 15-bw500 Laptop PC, HP 15-cg000 Laptop PC, HP 15-d000 Notebook PC series, HP 15-d000 TouchSmart Notebook PC series, HP 15-d100 Notebook PC series, HP 15-da0000 Laptop PC, HP 15-da1000 Laptop PC, HP 15-da2000 Laptop PC series, HP 15-db0000 Laptop PC, HP 15-db1000 Laptop PC, HP 15-di0000 Laptop PC series, HP 15-di1000 Laptop PC series, HP 15-di2000 Laptop PC series, HP 15-dw0000 Laptop PC, HP 15-dw1000 Laptop PC series, HP 15-dw2000 Laptop PC series, HP 15-dy0000 Laptop PC (deleted), HP 15-dy1000 Laptop PC series (deleted), HP 15-e0000 Laptop PC series, HP 15-e1000 Laptop PC series, HP 15-ef0000 Laptop PC series (deleted), HP 15-ef1000 Laptop PC series (deleted), HP 15-f000 Notebook PC series, HP 15-f0000 Laptop PC, HP 15-f100 Notebook PC, HP 15-f100 Notebook PC (Touch), HP 15-f1000 Laptop PC series, HP 15-f200 Notebook PC (Touch), HP 15-f200 Notebook PC series, HP 15-f2000 Laptop PC series, HP 15-f300 Notebook PC series, HP 15-f300 Notebook PC series (Touch), HP 15-g000 Notebook PC series, HP 15-g000 TouchSmart Notebook PC series, HP 15-g100 Notebook PC series, HP 15-g100 TouchSmart Notebook PC series, HP 15-g200 Notebook PC series, HP 15-g200 TouchSmart Notebook PC series, HP 15-g300 TouchSmart Notebook PC series, HP 15-gw0000 Laptop PC series, HP 15-h000 Notebook PC series, HP 15-r000 Notebook PC series, HP 15-r000 TouchSmart Notebook PC series, HP 15-r100 Notebook PC series, HP 15-r100 TouchSmart Notebook PC series, HP 15-r200 Notebook PC series, HP 15-r200 TouchSmart Notebook PC series, HP 15-ra000 Laptop PC, HP 15-ra100 Laptop PC, HP 15-rb000 Laptop PC, HP 15-rb500 Laptop PC, HP 15g-ad000 Notebook PC series, HP 15g-ad000 Notebook PC series (Touch), HP 15g-ad100 Notebook PC series, HP 15g-br000 Laptop PC, HP 15g-br100 Laptop PC, HP 15g-bx000 Laptop PC, HP 15g-dr0000 Laptop PC, HP 15g-dr1000 Laptop PC, HP 15g-dr2000 Laptop PC series, HP 15g-dx0000 Laptop PC, HP 15g-dx1000 Laptop PC, HP 15q-aj000 Notebook PC series, HP 15q-aj000 Notebook PC series (Touch), HP 15q-aj100 Notebook PC series, HP 15q-bu000 Laptop PC, HP 15q-bu100 Laptop PC, HP 15q-by000 Laptop PC, HP 15q-ds0000 Laptop PC, HP 15q-ds1000 Laptop PC, HP 15q-ds2000 Laptop PC series, HP 15q-dy0000 Laptop PC, HP 15q-dy1000 Laptop PC, HP 15s-dr0000 Laptop PC, HP 15s-dr1000 Laptop PC series, HP 15s-dr2000 Laptop PC series, HP 15s-du0000 Laptop PC, HP 15s-du1000 Laptop PC series, HP 15s-du2000 Laptop PC series, HP 15s-dy0000 Laptop PC, HP 15s-dy1000 Laptop PC series, HP 15s-dy2000 Laptop PC series, HP 15s-er0000 Laptop PC series (deleted), HP 15s-er1000 Laptop PC series (deleted), HP 15s-ey0000 Laptop PC series (deleted), HP 15s-ey1000 Laptop PC series (deleted), HP 15s-fr0000 Laptop PC series (deleted), HP 15s-fr1000 Laptop PC series (deleted), HP 15s-fy0000 Laptop PC series (deleted), HP 15s-fy1000 Laptop PC series, HP 15s-gr0000 Laptop PC series, HP 15s-gu0000 Laptop PC series, HP 15s-gy0000 Laptop PC series, HP 17 Laptop PC (Dumbledor) Configurable Material, HP 17 Laptop PC (Snape) Configurable Material, HP 17-ac000 Notebook PC series, HP 17-ac100 Notebook PC, HP 17-ad000 Notebook PC series, HP 17-ad100 Notebook PC, HP 17-ak000 Laptop PC, HP 17-bs000 Laptop PC, HP 17-bs100 Laptop PC, HP 17-by0000 Laptop PC, HP 17-by1000 Laptop PC, HP 17-by2000 Laptop PC series, HP 17-by3000 Laptop PC series, HP 17-ca0000 Laptop PC, HP 17-ca1000 Laptop PC, HP 17-ca2000 Laptop PC series, HP 17-p000 Notebook PC series, HP 17-p000 Notebook PC series (Touch), HP 17-p100 Notebook PC series, HP 17-x000 Notebook PC series, HP 17-x000 Notebook PC series (Touch), HP 17-x100 Notebook PC, HP 17-x500 Notebook PC, HP 17-x600 Notebook PC, HP 17-y000 Notebook PC series, HP 17-y000 Notebook PC series (Touch), HP 17-y100 Notebook PC, HP 17-y500 Notebook PC series, HP 17g-br000 Laptop PC, HP 17g-br100 Laptop PC, HP 17g-cr0000 Laptop PC, HP 17g-cr1000 Laptop PC, HP 17g-cr2000 Laptop PC series, HP 17g-cr3000 Laptop PC series, HP 17q-bu000 Laptop PC, HP 17q-bu100 Laptop PC, HP 17q-cs0000 Laptop PC, HP 17q-cs1000 Laptop PC, HP 17q-cs2000 Laptop PC series, HP 17q-cs3000 Laptop PC series, HP Beats Special Edition 15-p000 Notebook PC, HP Beats Special Edition 15-p300 Notebook PC, HP ENVY 13 Laptop PC (Borman) Configurable Material, HP ENVY 13 Laptop PC (Moorea) Configurable Material, HP ENVY 13-1000 Notebook PC series, HP ENVY 13-1100 Notebook PC series, HP ENVY 13-ab000 Notebook PC, HP ENVY 13-ad000 Laptop PC series, HP ENVY 13-ad100 Laptop PC series, HP ENVY 13-ag0000 x360 Convertible PC, HP ENVY 13-ah0000 Laptop PC series, HP ENVY 13-ah1000 Laptop PC series, HP ENVY 13-aq0000 Laptop PC series, HP ENVY 13-aq1000 Laptop PC series, HP ENVY 13-ar0000 x360 Convertible PC, HP ENVY 13-ay0000 x360 Convertible Laptop PC series, HP ENVY 13-ba0000 Laptop PC series, HP ENVY 13-d000 Notebook PC, HP ENVY 13-d100 Notebook PC, HP ENVY 13-d100 Notebook PC (Touch), HP ENVY 13-y000 x360 Convertible PC, HP ENVY 13m-ag0000 x360 Convertible PC, HP ENVY 13m-ar0000 x360 Convertible PC, HP ENVY 13m-ay0000 x360 Convertible Laptop PC series, HP ENVY 13m-ba0000 Laptop PC series, HP ENVY 14 Laptop PC (Starcraft) Configurable Material, HP ENVY 14-1000 Notebook PC series, HP ENVY 14-1100 Beats Edition Notebook PC series, HP ENVY 14-1100 Notebook PC series, HP ENVY 14-1200 Beats Edition Notebook PC series, HP ENVY 14-1200 Notebook PC series, HP ENVY 14-2000 Beats Edition Notebook PC series, HP ENVY 14-2000 Notebook PC series, HP ENVY 14-2100 Beats Edition Notebook PC series, HP ENVY 14-2100 Notebook PC series, HP ENVY 14-3000 SPECTRE Notebook PC series, HP ENVY 14-3100 SPECTRE Notebook PC series, HP ENVY 14-j000 Notebook PC, HP ENVY 14-j000 Notebook PC (Touch), HP ENVY 14-j100 Notebook PC, HP ENVY 14-u000 Notebook PC, HP ENVY 14-u100 Notebook PC, HP ENVY 14-u200 Notebook PC (Touch), HP ENVY 14-u200 Notebook PC series, HP ENVY 15-1000 Beats Limited Edition Notebook PC series, HP ENVY 15-1000 Notebook PC series, HP ENVY 15-1100 Beats Limited Edition Notebook PC series, HP ENVY 15-1100 Notebook PC series, HP ENVY 15-1200 Notebook PC series, HP ENVY 15-3000 Notebook PC series, HP ENVY 15-3200 Notebook PC series, HP ENVY 15-ae000 Notebook PC, HP ENVY 15-ae000 Notebook PC (Touch), HP ENVY 15-ae100 Notebook PC, HP ENVY 15-ae100 Notebook PC (Touch), HP ENVY 15-ah000 Notebook PC, HP ENVY 15-ah000 Notebook PC (Touch), HP ENVY 15-ah100 Notebook PC, HP ENVY 15-ah100 Notebook PC (Touch), HP ENVY 15-aq000 x360 Convertible PC, HP ENVY 15-aq100 x360 Convertible PC, HP ENVY 15-aq200 x360 Convertible PC, HP ENVY 15-ar000 x360 Convertible PC, HP ENVY 15-as000 Notebook PC, HP ENVY 15-as000 Notebook PC (Touch), HP ENVY 15-as100 Notebook PC, HP ENVY 15-as200 Notebook PC, HP ENVY 15-bp000 x360 Convertible PC, HP ENVY 15-bp100 x360 Convertible PC, HP ENVY 15-bq000 x360 Convertible PC, HP ENVY 15-bq100 x360 Convertible PC, HP ENVY 15-cn0000 x360 Convertible PC, HP ENVY 15-cn1000 x360 Convertible PC, HP ENVY 15-cp0000 x360 Convertible PC, HP ENVY 15-dr0000 x360 Convertible PC, HP ENVY 15-dr1000 x360 Convertible PC series, HP ENVY 15-ds0000 x360 Convertible PC, HP ENVY 15-ds1000 x360 Convertible Laptop PC series, HP ENVY 15-ed0000 x360 Convertible Laptop PC series, HP ENVY 15-ee0000 x360 Convertible Laptop PC series, HP ENVY 15-ep0000 Laptop PC series, HP ENVY 15-j000 Notebook PC series, HP ENVY 15-j000 Quad Edition Notebook PC series, HP ENVY 15-j000 Select Edition Notebook PC series, HP ENVY 15-j100 Notebook PC series, HP ENVY 15-j100 Quad Edition Notebook PC series, HP ENVY 15-j100 Select Edition Notebook PC series, HP ENVY 15-k000 Notebook PC, HP ENVY 15-k000 Quad Edition Notebook PC series, HP ENVY 15-k100 Notebook PC, HP ENVY 15-k200 Notebook PC (Touch), HP ENVY 15-k200 Notebook PC series, HP ENVY 15-k300 Notebook PC series, HP ENVY 15-k300 Notebook PC series (Touch), HP ENVY 15-q000 Notebook PC, HP ENVY 15-q100 Notebook PC series, HP ENVY 15-q200 Notebook PC (Touch), HP ENVY 15-q200 Notebook PC series, HP ENVY 15-q300 Notebook PC, HP ENVY 15-q300 Notebook PC (Touch), HP ENVY 15-q400 Notebook PC, HP ENVY 15-q400 Notebook PC (Touch), HP ENVY 15-q600 Notebook PC, HP ENVY 15-q600 Notebook PC (Touch), HP ENVY 15-u000 x360 Convertible PC, HP ENVY 15-u100 x360 Convertible PC, HP ENVY 15-u200 x360 Convertible PC, HP ENVY 15-u300 x360 Convertible PC, HP ENVY 15-u400 x360 Convertible PC, HP ENVY 15-v000 Notebook PC series, HP ENVY 15-w000 x360 Convertible PC, HP ENVY 15-w100 x360 Convertible PC, HP ENVY 15-w200 x360 Convertible PC, HP ENVY 15m-bp000 x360 Convertible PC, HP ENVY 15m-bp100 x360 Convertible PC, HP ENVY 15m-bq000 x360 Convertible PC, HP ENVY 15m-bq100 x360 Convertible PC, HP ENVY 15m-cn0000 x360 Convertible PC, HP ENVY 15m-cp0000 x360 Convertible PC, HP ENVY 15m-dr0000 x360 Convertible PC, HP ENVY 15m-dr1000 x360 Convertible PC series, HP ENVY 15m-ds0000 x360 Convertible PC, HP ENVY 15m-ed0000 x360 Convertible Laptop PC series, HP ENVY 15m-ep0000 Laptop PC series, HP ENVY 17 Laptop PC (Cernan) Configurable Material, HP ENVY 17 Laptop PC (Okinawa) Configurable Material, HP ENVY 17-1000 Notebook PC series, HP ENVY 17-1100 3D Edition Notebook PC series, HP ENVY 17-1100 Notebook PC series, HP ENVY 17-1200 Notebook PC series, HP ENVY 17-2000 3D Edition Notebook PC series, HP ENVY 17-2000 Notebook PC series, HP ENVY 17-2100 3D Edition Notebook PC series, HP ENVY 17-2100 Notebook PC series, HP ENVY 17-2200 3D Edition Notebook PC series, HP ENVY 17-2200 Notebook PC series, HP ENVY 17-3000 3D Edition Notebook PC series, HP ENVY 17-3000 Notebook PC series, HP ENVY 17-3200 3D Edition Notebook PC series, HP ENVY 17-3200 Notebook PC series, HP ENVY 17-ae0000 Laptop PC series, HP ENVY 17-ae1000 Laptop PC series, HP ENVY 17-bw0000 Laptop PC series, HP ENVY 17-ce0000 Laptop PC series, HP ENVY 17-ce1000 Laptop PC series, HP ENVY 17-cg0000 Laptop PC series, HP ENVY 17-j000 Leap Motion SE Notebook PC series, HP ENVY 17-j000 Notebook PC series, HP ENVY 17-j000 Quad Edition Notebook PC series, HP ENVY 17-j000 Select Edition Notebook PC series, HP ENVY 17-j100 Leap Motion QE Notebook PC series, HP ENVY 17-j100 Leap Motion SE Notebook PC series, HP ENVY 17-j100 Leap Motion TS SE Notebook PC series, HP ENVY 17-j100 Notebook PC series, HP ENVY 17-j100 Quad Edition Notebook PC series, HP ENVY 17-j100 Select Edition Notebook PC series, HP ENVY 17-k000 Notebook PC, HP ENVY 17-k100 Notebook PC, HP ENVY 17-k200 Notebook PC (Touch), HP ENVY 17-k200 Notebook PC series, HP ENVY 17-k300 Notebook PC, HP ENVY 17-n000 Notebook PC, HP ENVY 17-n000 Notebook PC (Touch), HP ENVY 17-n100 Notebook PC, HP ENVY 17-n100 Notebook PC (Touch), HP ENVY 17-r000 Notebook PC, HP ENVY 17-r000 Notebook PC (Touch), HP ENVY 17-r100 Notebook PC, HP ENVY 17-r100 Notebook PC (Touch), HP ENVY 17-r200 Notebook PC, HP ENVY 17-r200 Notebook PC (Touch), HP ENVY 17-s000 Notebook PC, HP ENVY 17-s000 Notebook PC (Touch), HP ENVY 17-s100 Notebook PC, HP ENVY 17-u000 Notebook PC, HP ENVY 17-u100 Notebook PC, HP ENVY 17-u200 Notebook PC, HP ENVY 17m-ae0000 Laptop PC series, HP ENVY 17m-ae1000 Laptop PC series, HP ENVY 17m-bw0000 Laptop PC series, HP ENVY 17m-ce0000 Laptop PC series, HP ENVY 17m-ce1000 Laptop PC series, HP ENVY 17m-cg0000 Laptop PC series, HP ENVY Laptop PC 13-ba1000, HP ENVY Laptop PC 14-eb0000, HP ENVY Laptop PC 17-ce2000, HP ENVY Laptop PC 17-cg1000, HP ENVY Laptop PC 17m-cg1000, HP ENVY TouchSmart 15-j000 Notebook PC series, HP ENVY TouchSmart 15-j000 Quad Edition Notebook PC series, HP ENVY TouchSmart 15-j000 Select Edition Notebook PC series, HP ENVY TouchSmart 15-j100 Notebook PC series, HP ENVY TouchSmart 15-j100 Quad Edition Notebook PC series, HP ENVY TouchSmart 15-j100 Select Edition Notebook PC series, HP ENVY TouchSmart 15-q100 Notebook PC series, HP ENVY TouchSmart 17-j000 Notebook PC series, HP ENVY TouchSmart 17-j000 Quad Edition Notebook PC series, HP ENVY TouchSmart 17-j000 Select Edition Notebook PC series, HP ENVY TouchSmart 17-j100 Notebook PC series, HP ENVY TouchSmart 17-j100 Quad Edition Notebook PC series, HP ENVY x360 13 Convertible Laptop PC (Aldrin) Configurable Material, HP ENVY x360 13 Convertible Laptop PC (Boracay) Configurable Material, HP ENVY x360 13 Convertible Laptop PC (Lovell) Configurable Material, HP ENVY x360 15 Convertible Laptop PC (Irwin) Configurable Material, HP ENVY x360 15 Convertible Laptop PC (Rota) Configurable Material, HP ENVY x360 15 Convertible Laptop PC (Saba) Configurable Material, HP ENVY x360 15-bq200 Convertible PC, HP ENVY x360 15.6 inch 2-in-1 Laptop PC (Anders) Configurable Material, HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000, HP ENVY x360 Convertible Laptop PC 13-bd0000, HP ENVY x360 Convertible Laptop PC 13m-bd0000, HP ENVY x360 Convertible Laptop PC 15-ed1000, HP ENVY x360 Convertible Laptop PC 15m-ed1000, HP Laptop PC 15-da3000, HP Laptop PC 15-dw3000, HP Laptop PC 15-dy2000, HP Laptop PC 15g-dr3000, HP Laptop PC 15q-ds3000, HP Laptop PC 15s-dr3000, HP Laptop PC 15s-du3000, HP Laptop PC 15s-dy3000, HP Laptop PC 15s-fr2000 (deleted), HP Laptop PC 15s-fy2000 (deleted), HP Laptop PC 17-by4000, HP Laptop PC 17-ca3000, HP OMEN 15-5000 Notebook PC, HP OMEN 15-5100 Notebook PC, HP OMEN 15-5200 Notebook PC, HP Pavilion 10 Touch 10-e000 Notebook PC series, HP Pavilion 10 TouchSmart 10-e000 Notebook PC series, HP Pavilion 10 TouchSmart 10-f100 Notebook PC series, HP Pavilion 10-f000 Notebook PC Series, HP Pavilion 10-f100 Notebook PC Series, HP Pavilion 10-j000 x2 Detachable PC, HP Pavilion 10-k000 x2 Detachable PC, HP Pavilion 10-n000 x2 Detachable PC, HP Pavilion 10-n100 x2 Detachable PC, HP Pavilion 10-n200 x2 Detachable PC, HP Pavilion 11-ad000 x360 Convertible PC, HP Pavilion 11-ad100 x360 Convertible PC, HP Pavilion 11-ap0000 x360 Convertible PC, HP Pavilion 11-e000 Notebook PC series, HP Pavilion 11-e100 Notebook PC series, HP Pavilion 11-h000 x2 PC, HP Pavilion 11-h100 x2 PC, HP Pavilion 11-k000 x360 Convertible PC, HP Pavilion 11-k100 x360 Convertible PC, HP Pavilion 11-n000 x360 PC series, HP Pavilion 11-n100 x360 PC series, HP Pavilion 11-n200 x360 Convertible PC, HP Pavilion 11-s000 Notebook PC series, HP Pavilion 11-u000 x360 Convertible PC, HP Pavilion 11-u100 x360 Convertible PC, HP Pavilion 11m-ad000 x360 Convertible PC, HP Pavilion 11m-ad100 x360 Convertible PC, HP Pavilion 11m-ap0000 x360 Convertible PC, HP Pavilion 12-b000 x2 Detachable PC, HP Pavilion 13 Laptop PC (Able) Configurable Material, HP Pavilion 13-a000 x360 Convertible PC, HP Pavilion 13-a100 x360 Convertible PC, HP Pavilion 13-a200 x360 Convertible PC, HP Pavilion 13-a300 x360 Convertible PC, HP Pavilion 13-an0000 Laptop PC series, HP Pavilion 13-an1000 Laptop PC series, HP Pavilion 13-b000 Notebook PC series, HP Pavilion 13-b100 Notebook PC series, HP Pavilion 13-b200 Notebook PC series, HP Pavilion 13-p100 x2 PC, HP Pavilion 13-r000 x2 Detachable PC, HP Pavilion 13-r100 x2 Detachable PC, HP Pavilion 13-s000 x360 Convertible PC, HP Pavilion 13-s100 x360 Convertible PC, HP Pavilion 13-u000 x360 Convertible PC, HP Pavilion 13-u100 x360 Convertible PC, HP Pavilion 14 Chromebook, HP Pavilion 14 Laptop PC (Dezik) Configurable Material, HP Pavilion 14 Laptop PC (Martell) Configurable Material, HP Pavilion 14-ab000 Notebook PC series, HP Pavilion 14-ab000 Notebook PC series (Touch), HP Pavilion 14-ab100 Notebook PC series, HP Pavilion 14-ab100 Notebook PC series (Touch), HP Pavilion 14-al000 Notebook PC series, HP Pavilion 14-al000 Notebook PC series (Touch), HP Pavilion 14-al100 Notebook PC, HP Pavilion 14-av000 Notebook PC series, HP Pavilion 14-av100 Notebook PC, HP Pavilion 14-b100 Sleekbook, HP Pavilion 14-b100 Ultrabook, HP Pavilion 14-ba000 x360 Convertible PC, HP Pavilion 14-ba100 x360 Convertible PC, HP Pavilion 14-ba200 x360 Convertible PC, HP Pavilion 14-bf000 Laptop PC, HP Pavilion 14-bf100 Laptop PC, HP Pavilion 14-bf600 Laptop PC, HP Pavilion 14-bk000 Laptop PC, HP Pavilion 14-bk100 Laptop PC, HP Pavilion 14-c000 Chromebook, HP Pavilion 14-cc00 x360 Convertible PC, HP Pavilion 14-cd0000 x360 Convertible PC, HP Pavilion 14-cd1000 x360 Convertible PC, HP Pavilion 14-cd2000 x360 Convertible PC series, HP Pavilion 14-ce0000 Laptop PC, HP Pavilion 14-ce1000 Laptop PC, HP Pavilion 14-ce2000 Laptop PC, HP Pavilion 14-ce3000 Laptop PC series, HP Pavilion 14-dd0000 x360 Convertible PC, HP Pavilion 14-dh0000 x360 Convertible PC, HP Pavilion 14-dh1000 Convertible x360 PC series, HP Pavilion 14-dh2000 x360 Convertible Laptop PC series, HP Pavilion 14-dw0000 x360 Convertible Laptop PC series, HP Pavilion 14-e000 Notebook PC series, HP Pavilion 14-f000 Sleekbook, HP Pavilion 14-n000 Notebook PC series, HP Pavilion 14-n100 Notebook PC series, HP Pavilion 14-n200 Notebook PC series, HP Pavilion 14-n200 TouchSmart Notebook PC series, HP Pavilion 14-n200 TouchSmart Ultrabook, HP Pavilion 14-v000 Notebook PC series, HP Pavilion 14-v100 Notebook PC series, HP Pavilion 14-v200 Notebook PC (Touch), HP Pavilion 14-v200 Notebook PC series, HP Pavilion 14m-ba000 x360 Convertible PC, HP Pavilion 14m-ba100 x360 Convertible PC, HP Pavilion 14m-cd0000 x360 Convertible PC, HP Pavilion 14m-dd0000 x360 Convertible PC, HP Pavilion 14m-dh0000 x360 Convertible PC, HP Pavilion 14m-dh1000 x360 Convertible PC series, HP Pavilion 14m-dw0000 x360 Convertible Laptop PC series, HP Pavilion 14q-cd0000 x360 Convertible PC, HP Pavilion 14q-cd1000 x360 Convertible PC, HP Pavilion 14q-dh0000 x360 Convertible PC, HP Pavilion 14q-dh1000 x360 Convertible PC series, HP Pavilion 14q-dw0000 x360 Convertible Laptop PC series, HP Pavilion 15 Laptop PC (Bolton) Configurable Material, HP Pavilion 15 Laptop PC (Felicette) Configurable Material, HP Pavilion 15 Laptop PC (Strelka) Configurable Material, HP Pavilion 15 Laptop PC Configurable Material, HP Pavilion 15-ab000 Notebook PC series, HP Pavilion 15-ab000 Notebook PC series (Touch), HP Pavilion 15-ab100 Notebook PC series, HP Pavilion 15-ab100 Notebook PC series (Touch), HP Pavilion 15-ab200 Notebook PC series, HP Pavilion 15-ab200 Notebook PC series (Touch), HP Pavilion 15-ab500 Notebook PC series, HP Pavilion 15-ab500 Notebook PC series (Touch), HP Pavilion 15-au000 Notebook PC series, HP Pavilion 15-au000 Notebook PC series (Touch), HP Pavilion 15-au100 Notebook PC, HP Pavilion 15-au500 Notebook PC series, HP Pavilion 15-au500 Notebook PC series (Touch), HP Pavilion 15-au600 Notebook PC, HP Pavilion 15-aw000 Notebook PC series, HP Pavilion 15-aw000 Notebook PC series (Touch), HP Pavilion 15-aw100 Notebook PC, HP Pavilion 15-b100 Sleekbook, HP Pavilion 15-b100 Ultrabook, HP Pavilion 15-bc000 Notebook PC series, HP Pavilion 15-bc000 Notebook PC series (Touch), HP Pavilion 15-bc100 Notebook PC, HP Pavilion 15-bc200 Notebook PC, HP Pavilion 15-bc300 Notebook PC, HP Pavilion 15-bc400 Notebook PC series, HP Pavilion 15-bc500 Laptop, HP Pavilion 15-bj000 Notebook PC series, HP Pavilion 15-bj000 Notebook PC series (Touch), HP Pavilion 15-bk000 x360 Convertible PC, HP Pavilion 15-bk100 x360 Convertible PC, HP Pavilion 15-br000 x360 Convertible PC, HP Pavilion 15-br100 x360 Convertible PC, HP Pavilion 15-cc000 Laptop PC, HP Pavilion 15-cc100 Laptop PC, HP Pavilion 15-cc500 Laptop PC, HP Pavilion 15-cc600 Laptop PC, HP Pavilion 15-cc700 Laptop PC, HP Pavilion 15-cd000 Laptop PC, HP Pavilion 15-ck000 Laptop PC, HP Pavilion 15-cr0000 x360 Convertible PC, HP Pavilion 15-cs0000 Laptop PC, HP Pavilion 15-cs1000 Laptop PC, HP Pavilion 15-cs2000 Laptop PC, HP Pavilion 15-cs3000 Laptop PC series, HP Pavilion 15-cu0000 Laptop PC, HP Pavilion 15-cu1000 Laptop PC, HP Pavilion 15-cw0000 Laptop PC, HP Pavilion 15-cw1000 Laptop PC, HP Pavilion 15-dp0000 Laptop PC, HP Pavilion 15-dq0000 x360 Convertible PC, HP Pavilion 15-dq1000 x360 Convertible PC series, HP Pavilion 15-e000 Notebook PC series, HP Pavilion 15-e100 Notebook PC series, HP Pavilion 15-n000 Notebook PC series, HP Pavilion 15-n100 Notebook PC series, HP Pavilion 15-n200 Notebook PC series, HP Pavilion 15-n200 TouchSmart Notebook PC series, HP Pavilion 15-n300 Notebook PC series, HP Pavilion 15-p000 Notebook PC series, HP Pavilion 15-p100 Notebook PC series, HP Pavilion 15-p200 Notebook PC (Touch), HP Pavilion 15-p200 Notebook PC series, HP Pavilion 15-p700 Notebook PC series, HP Pavilion 15-p700 Notebook PC series (Touch), HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000, HP Pavilion 15g-ab000 Notebook PC series, HP Pavilion 15g-ab000 Notebook PC series (Touch), HP Pavilion 15q-ab000 Notebook PC series, HP Pavilion 15q-ab000 Notebook PC series (Touch), HP Pavilion 17-ab000 Notebook PC series, HP Pavilion 17-ab000 Notebook PC series (Touch), HP Pavilion 17-ab100 Notebook PC, HP Pavilion 17-ab200 Notebook PC, HP Pavilion 17-ab300 Notebook PC, HP Pavilion 17-ab400 Notebook PC series, HP Pavilion 17-ar000 Laptop PC, HP Pavilion 17-e000 Notebook PC series, HP Pavilion 17-e100 Notebook PC series, HP Pavilion 17-e100 TouchSmart Notebook PC series, HP Pavilion 17-f000 Notebook PC series, HP Pavilion 17-f100 Notebook PC series, HP Pavilion 17-f200 Notebook PC (Touch), HP Pavilion 17-f200 Notebook PC series, HP Pavilion 17-g000 Notebook PC series, HP Pavilion 17-g000 Notebook PC series (Touch), HP Pavilion 17-g100 Notebook PC series, HP Pavilion 17-g100 Notebook PC series (Touch), HP Pavilion 17-g200 Notebook PC series, HP Pavilion 17-g200 Notebook PC series (Touch), HP Pavilion Gaming 15 Laptop PC (Cyprus) Configurable Material, HP Pavilion Gaming 15 Laptop PC (Duskers) Configurable Material, HP Pavilion Gaming 15-ak000 Notebook, HP Pavilion Gaming 15-ak000 Notebook (Touch), HP Pavilion Gaming 15-ak100 Notebook, HP Pavilion Gaming 15-ak100 Notebook (Touch), HP Pavilion Gaming 15-cx0000 Laptop PC, HP Pavilion Gaming 15-dk0000 Laptop PC, HP Pavilion Gaming 15-dk1000 Laptop PC series, HP Pavilion Gaming 15-ec0000 Laptop PC series, HP Pavilion Gaming 15-ec1000 Laptop PC series, HP Pavilion Gaming 16 Laptop PC (Nimbatus) Configurable Material, HP Pavilion Gaming 16-a0000 Laptop PC series, HP Pavilion Gaming 17 Laptop PC (Mallorca) Configurable Material, HP Pavilion Gaming 17-cd0000 Laptop PC, HP Pavilion Gaming 17-cd1000 Laptop PC series, HP Pavilion Laptop PC 13-bb0000, HP Pavilion Laptop PC 14-dv0000, HP Pavilion Laptop PC 15-eg0000, HP Pavilion Laptop PC 15-eh0000, HP Pavilion Sleekbook 14-b000, HP Pavilion Sleekbook 15-b000, HP Pavilion Touch 14-n000 Ultrabook, HP Pavilion Touch 14-n200 Notebook PC series, HP Pavilion TouchSmart 11-e000 Notebook PC series, HP Pavilion TouchSmart 11-e100 Notebook PC series, HP Pavilion TouchSmart 14-b100 Sleekbook, HP Pavilion TouchSmart 14-b100 Ultrabook, HP Pavilion TouchSmart 14-f000 Sleekbook, HP Pavilion TouchSmart 14-n000 Notebook PC series, HP Pavilion TouchSmart 14-n000 Ultrabook, HP Pavilion TouchSmart 14-n100 Notebook PC series, HP Pavilion TouchSmart 15-b000 Sleekbook, HP Pavilion TouchSmart 15-b100 Sleekbook, HP Pavilion TouchSmart 15-n000 Notebook PC series, HP Pavilion TouchSmart 15-n100 Notebook PC series, HP Pavilion TouchSmart 15-n300 Notebook PC series, HP Pavilion Ultrabook 14-b000, HP Pavilion Ultrabook 15-b000, HP Pavilion m1-k000 x360 Convertible PC, HP Pavilion m3-s000 x360 Convertible PC, HP Pavilion x2 12-b100 Detachable PC, HP Pavilion x360 11 Convertible Laptop PC (Brava) Configurable Material, HP Pavilion x360 14 Convertible Laptop PC (Faroe) Configurable Material, HP Pavilion x360 14 Convertible Laptop PC (Laika) Configurable Material, HP Pavilion x360 15 Convertible Laptop PC (Corvo) Configurable Material, HP Pavilion x360 Convertible Laptop PC 14-dw1000, HP Pavilion x360 Convertible Laptop PC 14m-dw1000, HP Pavilion x360 Convertible Laptop PC 14q-dw1000, HP Pavilion x360 Convertible Laptop PC 15-dq2000, HP Spectre 13-ab100 Notebook PC, HP Spectre 13-af000 Laptop PC Series, HP Spectre 13-af100 Laptop PC, HP Spectre 13-af500 Laptop PC Series, HP Spectre 13-ap0000 x360 Convertible PC, HP Spectre 13-aw0000 x360 Convertible PC series, HP Spectre 13-v000 Notebook PC, HP Spectre 13-v100 Notebook PC, HP Spectre 13-w000 x360 Convertible PC, HP Spectre 13-w100 Notebook PC, HP Spectre 15-ap000 x360 Convertible PC, HP Spectre 15-ap100 x360 Convertible PC, HP Spectre 15-bl000 x360 Convertible PC, HP Spectre 15-bl100 x360 Convertible PC, HP Spectre 15-ch000 x360 Convertible PC, HP Spectre 15-df0000 x360 Convertible PC, HP Spectre 15-df1000 x360 Convertible PC series, HP Spectre 15-eb0000 x360 Convertible Laptop PC series, HP Spectre Folio 13 Convertible Laptop PC (Godzilla) Configurable Material, HP Spectre Folio 13-ak0000 Laptop PC, HP Spectre Folio 13-ak1000 Convertible Laptop PC series, HP Spectre Folio 2S Convertible Laptop PC (Solaris) Configurable Material, HP Spectre Folio 2S Convertible Laptop PC 12-k0000, HP Spectre x360 13 Convertible Laptop PC (Rainer) Configurable Material, HP Spectre x360 13 Convertible Laptop PC (Spiderman) Configurable Material, HP Spectre x360 14 Convertible Laptop PC (Wikus) Configurable Material, HP Spectre x360 15 Convertible Laptop PC (Superman) Configurable Material, HP Spectre x360 Convertible Laptop PC 13-aw1000, HP Spectre x360 Convertible Laptop PC 13-aw2000, HP Spectre x360 Convertible Laptop PC 14-ea0000, HP Spectre x360 Convertible Laptop PC 15-eb1000, HP Stream 11 Laptop PC (Cockatoo) Configurable Material, HP Stream 11 Notebook PC Configurable Product, HP Stream 11-aa000 x360 Convertible PC, HP Stream 11-ak0000 Laptop PC, HP Stream 11-ak1000 Laptop PC, HP Stream 11-d000 Notebook PC, HP Stream 11-d000 Notebook PC (with DataPass), HP Stream 11-r000 Notebook PC, HP Stream 11-y000 Laptop PC, HP Stream 11-y100 Laptop PC, HP Stream 13-c000 Notebook PC, HP Stream 13-c000 Notebook PC (Touch), HP Stream 13-c000 Notebook PC (with DataPass), HP Stream 13-c100 Notebook PC, HP Stream 14 Laptop PC (Bedarra) Configurable Material, HP Stream 14 Notebook PC Configurable Material, HP Stream 14-ax000 Laptop PC, HP Stream 14-ax100 Laptop PC, HP Stream 14-cb000 Laptop PC, HP Stream 14-cb100 Laptop PC, HP Stream 14-ds0000 Laptop PC, HP Stream 14-z000 Notebook PC, HP Stream Laptop 11-ah000 Laptop PC, HP Stream Laptop 11-ah100 Laptop PC, HP Stream x360 11-ag000 Convertible PC, HP Stream x360 11-ag100 Convertible PC, HP Stream x360 11-p000 Convertible PC, HP Stream x360 11-p000 Convertible PC (with DataPass), HP x360 11 Convertible Laptop PC (Falafel) Configurable Material, OMEN 15 Laptop PC (Starmade) Configurable Material, OMEN 15-dc2000 Laptop PC series, OMEN 15-dh1000 Laptop PC series, OMEN 15-ek0000 Laptop PC series, OMEN 15-en0000 Laptop PC Series, OMEN 15.6 inch Gaming Laptop PC 15-ek1000, OMEN 17-cb1000 Laptop PC series, OMEN X by HP 17-ap000 Laptop PC, OMEN X by HP 17-ap200 Laptop PC, OMEN X by HP 2S 15 Laptop PC (DRX) Configurable Material, OMEN X by HP 2S 15-dg0000 Laptop PC series, OMEN by HP 15 Laptop PC (Gamora) Configurable Material, OMEN by HP 15 Laptop PC (Milos) Configurable Material, OMEN by HP 15-ax000 Laptop PC series, OMEN by HP 15-ax100 Laptop PC series, OMEN by HP 15-ax200 Laptop PC series, OMEN by HP 15-ce000 Laptop PC series, OMEN by HP 15-ce100 Laptop PC series, OMEN by HP 15-dc0000 Laptop PC series, OMEN by HP 15-dc1000 Laptop PC series, OMEN by HP 15-dh0000 Laptop PC series, OMEN by HP 17 Laptop PC (Santorini) Configurable Material, OMEN by HP 17-an000 Laptop PC, OMEN by HP 17-an100 Laptop PC, OMEN by HP 17-cb0000 Laptop PC, OMEN by HP 17-w000 Laptop PC series, OMEN by HP 17-w100 Laptop PC series, OMEN by HP 17-w200 Laptop PC series, Star Wars Special Edition 15-an000 Notebook, Star Wars Special Edition 15-an000 Notebook (Touch)
Operating systems affected : Not applicable
Software affected : Not applicable
Support Communication Cross Reference ID : IA07014794
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