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HP Customer Support - Knowledge Base

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  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Audio or sound issues? Try our automated HP Audio check!

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP Web Jetadmin - Uninstall HP Web Jetadmin

Uninstall HP Web Jetadmin

When you uninstall HP Web Jetadmin, the Microsoft SQL Server Express Edition instance of the HP Web Jetadmin database is also removed. You can restore the HP Web Jetadmin database if you ran the appropriate backup procedures and stored the backup files in a secure location.
To uninstall HP Web Jetadmin, perform the following steps:
  1. Go to Start > Control Panel > Uninstall a program.
  2. Right-click HP Web Jetadmin 10.4, and then select Change. The HP Web Jetadmin 10.4 - InstallShield Wizard starts.
  3. Click the Next button.
  4. Select the Remove option, and then click the Next button.
  5. Follow the instructions in the wizard.
  6. Review the MSI <xxxxx>.LOG file, where <xxxxx> is a randomly generated string. The log file is available in the following directory:
    C:\Users\<username>\AppData\Local\Temp
note:
You can uninstall HP Web Jetadmin from the command line. For instructions, see the Uninstall HP Web Jetadmin from the Command Line white paper. This white paper is available from the HP Web Jetadmin support page (in English).

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Country/Region: Flag Singapore

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