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HP PageWide Enterprise MFP, HP PageWide Managed MFP - 66.A staple jam error in the floor-standing finisher (z+ and dn+ models)

66.A staple jam error in the floor-standing finisher (z+ and dn+ models)

The following information describes how to clear a staple jam in the floor-standing finisher. When a jam occurs, the control panel displays an error message and an animation that assists in clearing the jam.
  • 66.A0.00
  • 66.A8.50
note:
Remove all paper from the finisher output bins before separating the finisher from the printer.
  1. Press the finisher release button, and then slide the finisher away from the printer.
    note:
    When moving the finisher, you do not need to disconnect the data cable.
    Figure : Slide the finisher away from the printer
  2. Move the finisher to a position where the finisher rear door is accessible, and then open the finisher rear door.
    Figure : Open the rear door on the finisher
  3. Turn the green wheel to bring the staple cartridge carriage toward you until it reaches its closest position, push down on the staple cartridge tab, and then slide the cartridge out of the finisher.
    Figure : Remove the staple cartridge
  4. Lift up on the small lever at the back of the staple cartridge to separate the staple cartridge from the holder, and then remove any jammed staples.
    Figure : Remove jammed staples
  5. Close the lever at the back of the staple cartridge. Be sure that it snaps into place.
    Figure : Close the lever on the staple cartridge
  6. Reinsert the staple cartridge by holding the green wheel with one hand while pushing the staple cartridge into the slot.
    Figure : Reinsert the staple cartridge
  7. Close the finisher rear door.
    Figure : Close the finisher rear door
  8. Reinstall the finisher.
    Figure : Reinstall the finisher

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