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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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HP LaserJet Pro M28-M29w Printers - Blinking Lights

This document is for the HP LaserJet Pro MFP M28w and M29w wireless printers.
The following sections describe the most common error conditions with combinations of blinking (flashing) lights displayed on the printer control panel, followed by solutions for each combination. Find the blinking light pattern that displays on the control panel, and then follow the steps to resolve the issue.
     Example of the control panel buttons, icons, and lights
  1. Control panel LED display
  2. Copy Setup button
  3. Start Copy button
  4. Cancel button
  5. Supplies light
  6. Power button/light
  7. Attention light
  8. Wireless button/light
  9. ID Copy button
  10. Down arrow button
  11. Up arrow button
Service or replace your HP product if you completed all preceding steps.
To see if your product is still under warranty, go to the warranty check website http://www.support.hp.com/checkwarranty. Contact HP Support to schedule a repair or replacement. If you are in Asia Pacific, Contact HP Support to find a local service center in your area.
Repair fees might apply for out-of-warranty products.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Singapore

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