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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05369423

Version: 1

Advisory: HP t520 and t620 Flexible Thin Clients - The Interface Language is set to Korean and Cannot Be Changed Using the Microsoft IME, There Are No Other Languages Listed

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 12-Jan-2017

Last updated : 12-Jan-2017

DESCRIPTION
When attempting to change the user interface (UI) language using the Microsoft Input Method Editor (IME), no other languages are listed so the language cannot be changed.

sourceInformation

SCOPE
Information in this document applies to the following:
Affected OS images:
  • t620: 14WWFTGE301
  • t520: 14WWETGE301
Systems:
  • HP t520 Flexible Thin Client
  • HP t620 Flexible Thin Client
Operating Systems:
Microsoft Windows Embedded Standard 7 (WES 7)
RESOLUTION
Resolve the issue by updating the OS to the latest available image; use HP ThinUpdate to update the OS image to the following versions (or later):
  • For t620:14WWFTGE302 (October 2016)
  • For t520:14WWETGE302 (October 2016)

Hardware platforms affected : HP t520 Flexible Thin Client, HP t620 Flexible Thin Client, HP t620 Flexible Thin Client (ENERGY STAR), HP t620 PLUS Flexible Thin Client, HP t620 PLUS Flexible Thin Client (ENERGY STAR)

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05369423

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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