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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05320158

Version: 1

Advisory: HP Elite Slice for Meeting Rooms - Top Buttons Not Responding

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 26-Oct-2016

Last updated : 26-Oct-2016

DESCRIPTION
The buttons on the collaboration cover may stop working. This can occur when more than one computer has connected to Skype for Business using the same account. In such cases, if one of the computers disconnects, it can cause the collaboration cover buttons on the Slice to stop working.
Figure 1. Collaboration cover buttons

sourceInformation

SCOPE
Information in this document applies to the following:
Computer:
HP Elite Slice for Meeting Rooms
RESOLUTION
To avoid this issue, use a different Skype for Business account on each computer.

Hardware platforms affected : HP Elite Slice for Meeting Rooms

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05320158

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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