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HP Customer Support - Knowledge Base

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HP and Compaq Desktop PCs - BSOD with Stop code 0x00000124

Environment

HP and Compaq Desktop PCs

Questions/Symptoms

The unit shows a BSOD with Stop code 0x00000124

Cause

This error code usually points to a failing processor
0x124 WHEA_UNCORRECTABLE_ERROR

Answer/Solution

After ruling out a software/driver issue with the usual troubleshooting, replace the processor.

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