hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP Photosmart D5060, D5063, D5065, and D5069 Printers - Installing Replacement Print Cartridges

Introduction

This document explains how to install replacement print cartridges.

Replace the print cartridges

Use the following instructions to install replacement print cartridges.

Step one: Remove the print cartridges

  1. Make sure that the printer is on. If the Power button is not lit, press the Power button to turn on the printer.
    Figure : Power button
  2. Raise the Main printer cover.
    Figure : Raising the Main cover
  3. Pull the print cartridge that you want to replace out of its slot toward you.
    • The black print cartridge is located in the slot on the right.
    • The tri-color print cartridge is located in the slot on the left.

Step two: Install the new print cartridges

  1. Pull the pink tab to remove the clear tape from the first print cartridge.
    Figure : Removing the pink tab
      caution:
    Do not touch or remove the ink nozzles or copper-colored contacts.
    Figure : Do not touch ink nozzles or copper-colored contacts
  2. Hold the print cartridge so the copper-colored contacts go into the printer first, and then slide the cartridge into the appropriate slot. Push the cartridge firmly until it snaps in place.
    Figure : Inserting the print cartridge
      caution:
    To avoid print carriage jams, make sure the print cartridge snaps securely into place as you insert it.
    Figure : Snapping the print cartridge securely into place
  3. If replacing both print cartridges, repeat this process with the second print cartridge.
    note:
    When installing print cartridges, use the symbols on the cartridge and cartridge slot to match up cartridge types.
  4. Lower the Main cover.

Step three: Align the print cartridges

If you are installing a new print cartridge, make sure that there is paper loaded in the tray, as the printer will automatically print a cartridge alignment page to confirm that the alignment was successful. This may take a few minutes.
Check marks on the alignment page verify that the print cartridge is installed correctly and functioning properly.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Singapore

hp-detect-load-my-device-portlet

Actions
Loading...