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HP Customer Support - Knowledge Base

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HP Designjet 100 and 120 Printer Series - Determining the Life of Printheads and Ink Cartridges

Introduction

This document contains status and warranty information for ink cartridges and printheads.

Ink cartridges

The amount of ink in the cartridges is shown by a series of four bars on the front panel display. These bars correspond to the black, cyan, magenta, and yellow cartridges respectively, from left to right. The number of solid squares in the bar indicates the amount of ink in the cartridge. If the last square in a bar is flashing, the cartridge is low on ink (Figure 1, call-out 1). If the entire bar is empty of squares and flashing, the cartridge is out of ink (Figure 1, call-out 2).
Figure : Ink cartridge status display
1- Flashing bar
2- Flashing cartridge
note:
Information about the remaining life of ink cartridges and printheads is also available on the Printer Information sheets.

Printheads

The printheads are shown on the display panel beneath their corresponding ink cartridge color: black, cyan, magenta, and yellow, from left to right. A flashing printhead on the front panel display indicates a failed printhead.
Figure : Printhead status display
note:
Information about the remaining life of ink cartridges and printheads is also available on the Printer Information sheets.

Ink cartridge and printhead warranties

note:
End-of-warranty dates are printed on the printheads and the ink cartridges.
Ink consumable
Warranty
Printheads
Whichever comes first:
200 ml of ink depleted (for color)
530 ml of ink depleted (for black)
End-of-warranty date
Ink cartridges
Whichever comes first:
All HP ink is depleted
Expiration date (end-of-warranty date)

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Country/Region: Flag Singapore

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