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HP Customer Support - Knowledge Base

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  • Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

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    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP Designjet 650c Printer - Mono / Color Switching Files in Queue

Issue:
HP Designjet 650C printer - switching from mono to color or color to mono on a file that is in the queue.
Solution
You cannot make this switch once a file is in the queue. When a file has been received by the printer and is residing in the queue, it can only be replotted in the mode (color / mono) that the front panel was set to when the file was received.
A file is formatted for the printer’s current mode.

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Country/Region: Flag Singapore

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