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Dokument-ID: c05054714

Version: 2

HPSBGN3547 rev.2 - HP Device Manager, Remote Read Access to Arbitrary Files

Notice:: The information in this security bulletin should be acted upon as soon as possible.

Utgivningsdatum : 21-Mar-2016

Last updated : 18-Jul-2018

Potential Security Impact:
Remote read access to arbitrary files.
Source: HP, HP Product Security Response Team (PSRT)
Reported By: Thomas Sundell, Uppsala University

Directory traversal vulnerability in the TFTP Server in Ipswitch WhatsUp Gold allows remote attackers to read arbitrary files via a .. (dot dot) in the Filename field of an RRQ operation.
  • CVE-2011-4722
  • PSR-2015-0273
PROGRAMVARUVERSIONER SOM STÖDS*: ENDAST berörda versioner är listade.
HP Device Manager 4.7 and all previous releases, including major releases, minor releases, and service packs
*ONLY impacted versions are listed.
CVSS 2.0 Base Metrics
Base Vector
Base Score
Information on CVSS is documented in HP Customer Notice: HPSN­2008­002.
To determine if your version of HP Device Manager is impacted:
  1. Open File Explorer and go to the directory <HPDMInstallPath>\HP Device Manager\Gateway\PxeServer.
  2. Right click the file PXEService.exe and select Menu Item Properties.
  3. Select the Details tab and check if File version or Product version has any version information.
  4. If there is no version information, the PXEService.exe file includes the vulnerability CVE-2011-4722 as mentioned above.
HP has made the following product updates available for the impacted products.
To fix this vulnerability, choose ONE of the following resolution methods:
  • Resolution 1 - Upgrade HP Device Manager to version 4.7 Service Pack 1 or higher. In these versions, the vulnerability has been fixed.
  • Resolution 2 – If you prefer not to upgrade HP Device Manager to version 4.7 or higher, use an updated PXEService.exe provided by the HP Device Manager team by following the steps below.
    1. Download PXEService.zip to a temporary folder.
    2. Unzip PXEService.zip to get the PXEService.exe file.
    3. Go to Windows Control Panel > Administrative Tools > Services.
    4. Stop the HPDM PXEService service, if this service has started.
    5. Open File Explorer and go to the directory <HPDMInstallPath>\HP Device Manager\Gateway\PxeServer.
    6. Copy the decompressed PXEService.exe file to this folder to overwrite the old PXEService.exe file.
    7. Start the " HPDM PXEService" in Windows Services.
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
HP Printing and Imaging
HP Hardware and Firmware
HP General Software
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISIONSHISTORIK : Version:1 (rev.1) ­ 21 March 2016 Initial release; Version:2 (rev.2) - 18 July 2017 Updated link in the first step of Resolution 2 and updated boilerplate reuse text.

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.


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