Windows operating system issues
Windows operating system issues
Common issues with Windows operating systems include:
- Issues loading Windows or starting the computer
- Can't sign into Windows
- Upgrading or downgrading Windows version
- Windows update failures
- Operating system not found
- System Recovery-related issues
Use our easy, automated solutions to diagnose and fix these issues, or try our self-guided options on this page.
Performance Tune Check
Operating System Check
HP Operating System Check is an optimization tool that analyzes and optimizes your operating system to run at peak performance. It performs various diagnostic scans, automatically fixing issues and displaying detailed results once complete.
Requires HP Support Assistant version 8.5 or later


Operating System Check
Operating System Check is starting up
You will be given 2 or 3 prompts in a separate window. You must choose the 'open' or 'OK' options to continue forward.

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Waiting for actions to be completed
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HP Support Solutions software requirement
If you don't see the dialog box prompts, it probably means you need to install our software. Let's get you started!
Click below to start installing HP Support Solutions
You only need to do this once to guarantee a faster support experience at any time.

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Self-guided troubleshooting for Windows OS issues
Note:
A Microsoft troubleshooter solution is a .diagcab file, which may contain a single fix or multiple fixes for a single or a series of issues. Once downloaded, click to launch the troubleshooter. Applicable only for Windows 7 and later versions.
A Microsoft troubleshooter solution is a .diagcab file, which may contain a single fix or multiple fixes for a single or a series of issues. Once downloaded, click to launch the troubleshooter. Applicable only for Windows 7 and later versions.
Diag survey container

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