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HP Consumer PCs - Obtaining PC recovery USB drives or discs

Perform a system recovery or reset to resolve issues by returning your computer to a previous or the original configuration. Confirm if other system recovery options work with your computer, and then order recovery media on CDs, DVDs, or a USB drive if necessary.


Depending on your computer age, warranty status, and region, you can order recovery media for several years after the product was released. Because of software licensing restrictions, HP and its partners can only provide recovery kits for a limited time.