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HP Color LaserJet M552, M553 and HP Color LaserJet MFP M577 - Removal and replacement: Fuser
This document provides the procedures to to remove and replace the fuser.
Mean time to repair: 5 minutes
Service level: Basic
Before performing service
Turn the printer power off
  • Disconnect the power cable.
      warning:
    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cord before attempting to service the printer.
Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.
Fuser kit part numbers
B5L35-67902
Fuser (110V) with instruction guide
B5L36-67902
Fuser (220V) with instruction guide
Required tools
No special tools are required to install this part.
After performing service
Make sure that the right door is fully closed after replacing the fuser.
Turn the printer power on
  • Connect the power cable.
  • Use the power switch to turn the power on.
Post service test
Print a configuration page to make sure that the printer is functioning correctly.
  1. Remove the fuser.
    1. Open the right door.
        caution:
      The fuser is very hot. After turning the printer power off, allow the fuser to cool for at least 30 minutes before removing it.
      Figure : Open the right door
    2. Grasp the two fuser handles, and then squeeze the two blue triggers on the handles to release the fuser.
      Figure : Release the fuser
    3. Slide the fuser straight out of the printer to remove it.
      Figure : Remove the fuser
  2. Unpack the replacement fuser.
    1. Dispose of the defective part.
        note:
      HP recommends responsible disposal of the defective part.
    2. Unpack the replacement part from the packaging.
        caution:
      If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands or before touching rollers or pads.
        note:
      Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.
      Figure : Recycle and unpack
  3. Install the fuser.
    1. Align the fuser with the opening in the printer.
      Figure : Align the fuser with the opening
    2. Slide the fuser into the printer, push in to install it, and then make sure that it is fully seated.
        note:
      When the fuser is fully seated, the two blue triggers on the handles make an audible click.
      Figure : Install the fuser
    3. Close the right door.
      Figure : Close the right door
  4. Reset the supplies counter.
    1. From the Home screen on the control panel, scroll to and touch the Administration button.
        note:
      If the printer power is off, turn it on now.
    2. Open the following menus:
      • Manage Supplies
      • Reset Supplies
      • New Maintenance Kit
    3. Select the Reset item to reset the supplies counter.

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