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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06718493

Version: 1

HP Spectre 13 x360 Convertible PCs - System BIOS Recovery Failed (503) During BIOS Update

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 07-Aug-2020

Last updated : 07-Aug-2020

DESCRIPTION
The following error is displayed after performing the BIOS update with HP Support Assistant:
The System BIOS Recovery failed. Please create a BIOS recovery USB drive containing the BIOS binary, then with the USB drive connected, restart the system to recover the system BIOS.

System BIOS Recovery Failed (503)

This occurs each time the computer is started.
BIOS error 503
BIOS error 503

SCOPE
The information in this document applies to the following:
BIOS:
HP Notebook System BIOS Update, version: F.14
Computers:
  • HP Spectre 13-aw0000 x360 Convertible PC series
  • HP Spectre x360 13 Convertible Laptop PC Configurable Material
Operating Systems:
  • Microsoft Windows 10 19H1 (Version 1903)
  • Microsoft Windows 10 19H2 (Version 1909)
RESOLUTION
To resolve this issue, download and install the following SoftPaq to update the BIOS:
SoftPaq Description
Release Notes
Download SoftPaq
HP Notebook System BIOS Update (Intel Processors)
Version: F.15
Revision: A
note:
A more recent version of this software may be available. Check for newer versions at the HP Software and Drivers page.

Hardware platforms affected : HP Spectre 13-aw0000 x360 Convertible PC series, HP Spectre x360 13 Convertible Laptop PC (Rainer) Configurable Material

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06718493

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