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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP Engage Flex Pro-C Retail System - Components

Standard configuration features

Features may vary depending on the model. For support assistance and to learn more about the hardware and software installed on your computer model, run the HP Support Assistant utility.
note:
These computer models can be used in a tower orientation or a desktop orientation.
Figure : HP Engage Flex Pro-C

Serial number location

Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting customer service for assistance.
Figure : HP Engage Flex Pro-C serial number location

Front panel components

Figure : HP Engage Flex Pro-C front panel components
Front panel components
1
Power button
3
Network interface card activity lights (2)
2
USB SuperSpeed ports (2)
4
Hard drive activity light
note:
Your model may have additional optional ports available from HP.
When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and/or the integrated graphics on the system board may be used. The specific graphics card installed and software configuration will determine the behavior.
The system board graphics can be disabled by changing settings the Computer Setup (F10) Utility.
note:
To access the Computer Setup (F10) Utility, restart the computer and press the F10 key as soon as the HP logo screen is displayed (before the computer boots to the operating system).

Rear panel components

Figure : HP Engage Flex Pro-C rear components
Rear panel components
1
Serial port (optional)
-or-
Second audio port (optional; available in either port on bottom row)
9
Optional port
  • USB Type-C port
  • DisplayPort port
  • HDMI port
  • 2nd ethernet port
  • VGA port
2
Security cable slot
10
DisplayPort port
3
USB Port, 24V (optional)
11
Optional port
  • DisplayPort port
  • HDMI port
  • 2nd ethernet port
  • VGA port
4
Cash drawer port (optional)
12
USB SuperSpeed port with HP Sleep and Charge
5
Audio-out (headphone)/Audio-in (microphone) combo jack
13
USB SuperSpeed ports (2)
6
PS/2 keyboard/mouse combo port
14
USB ports (2)
7
Power connector
15
RJ-45 (network) jack
8
PCIe expansion slots (4)
note:
The PCIe x16 slot does not support WLAN 9260 or above.
note:
Your model may have additional optional ports available from HP.
When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and/or the integrated graphics on the system board may be used. The specific graphics card installed and software configuration will determine the behavior.
The system board graphics can be disabled by changing settings in BIOS F10 setup.
The front NIC LED only indicates the onboard NIC status. The LED is green for link and speed.
Option card limitations:
- DisplayPort option card: If two are installed, the card in slot 2 will not support HDCP2.2.
- HDMI option card: If two are installed, the card in slot 1 will not support HDCP2.2.
- USB Type-C option card: Only one can be installed. Must be installed in slot 1 to support HDCP2.2.
note:
To access the Computer Setup (F10) Utility, restart the computer and press the F10 key as soon as the HP logo screen is displayed (before the computer boots to the operating system).

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Country/Region: Flag Serbia

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