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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

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    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Pavilion - 14-ce3013nh Product Specifications

Hardware

Product number
8BW75EA
Product name
HP Pavilion - 14-ce3013nh
Microprocessor
Intel® Core™ i7-1065G7 (1.3 GHz base frequency, up to 3.9 GHz with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
Microprocessor Cache
ERROR123
Chipset
Intel® Integrated SoC
Memory, standard
8 GB DDR4-2666 SDRAM (1 x 8 GB)
Video graphics
ERROR123
Hard drive
512 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
35.6 cm (14") diagonal FHD IPS anti-glare micro-edge WLED-backlit (1920 x 1080)
Wireless connectivity
Intel® Wireless-AC 9560 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5 Combo (Supporting Gigabit file transfer speeds)
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI 1.4b; 1 headphone/microphone combo; 1 RJ-45
Minimum dimensions (W x D x H)
32.68 x 22.55 x 1.79 cm
Weight
1.6 kg
Power supply type
65 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio
ERROR123
Audio features
B&O; Dual speakers; HP Audio Boost 1.0

Software

Operating system
Windows 10 Home 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP CoolSense; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
ERROR123
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag Serbia

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