hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Learn how to upgrade to Windows 11

    Windows 11 Upgrade Guide

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05617028

Version: 1

Advisory: HP USB-C Travel Dock - the Dock Connecting Cable Can Be Damaged by Improper Use

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 28-Jul-2017

Last updated : 28-Jul-2017

DESCRIPTION
Improperly bending (twisting) HP USB-C Travel Dock cable (twisting it) can damage the cable.
Figure : The cable is twisted and may sustain damage
The cable is twisted

SCOPE
Information in this document applies to the following:
Dock:
HP USB-C Travel Dock
RESOLUTION
Avoid excessive bending or twisting of the cable. HP recommends leaving it straight and flat to avoid possible damage.
Figure : Cable is flat and straight (recommended)
Cable is flat and straight (recommended)

Hardware platforms affected : HP USB-C Travel Dock

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05617028

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Serbia

hp-detect-load-my-device-portlet

Actions
Loading...