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HP Color LaserJet Pro M254 Printers - Replacing Toner Cartridges

This document is for HP Color LaserJet Pro M254dn, M254dw, and M254nw printers.
To replace the toner cartridge, open the toner cartridge door, remove the old toner cartridge, and then install the new toner cartridge.
  note:
The imaging drum is integrated into the toner cartridge. To replace the imaging drum, you must replace the toner cartridge.
Replace the toner cartridge
If a toner cartridge is empty, replace it with a new, genuine HP toner cartridge.
  note:
The printer in these images might not look exactly like your printer, but the steps are the same.
  1. Open the front door.
    Figure : Opening the front door
    Image: Open front door
  2. Grasp the blue handle on the toner cartridge drawer, and then pull out the drawer.
    Figure : Pulling out the toner cartridge drawer
    Image: Pull out cartridge drawer
  3. Grasp the handle on the toner cartridge, and then pull the toner cartridge straight up to remove it.
    Figure : Removing the toner cartridge
    Image: Remove toner cartridge
  4. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging.
    Figure : Pulling the release tab on the packaging
    Image: Pull the release tab
  5. Remove the toner cartridge.
      caution:
    Do not touch the imaging drum on the bottom of the toner cartridge. Fingerprints on the imaging drum can cause print quality problems.
    Figure : Do not touch the imaging drum
    Image: Do not touch the imaging drum
    Figure : Removing the toner cartridge from the packaging
    Image: Remove the toner cartridge from the packaging
  6. Grasp both ends of the toner cartridge, and then gently rock the toner cartridge back and forth to distribute the toner.
    Figure : Gently rocking the toner cartridge back and forth
    Image: Gently rock the toner cartridge back and forth
  7. Insert the new toner cartridge into the drawer. Make sure that the color chip on the cartridge matches the color chip on the drawer.
    Figure : Inserting the toner cartridge into the printer
    Image: Insert the toner cartridge.
  8. Push the toner cartridge drawer into the printer.
    Figure : Pushing the toner cartridge drawer into the printer
    Image: Push in toner cartridge drawer
  9. Close the front door.
    Figure : Closing the toner cartridge drawer
    Image: Close the cartridge drawer
Frequently asked questions (FAQs)
Review the list of frequently asked questions about replacing the toner cartridges.

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