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Document ID: c05064941

Version: 1

HP Security Notice HPSN -2016-0001 rev.1 - HP Printers, HP Multi-function Printers - Configuring Security on Printers with a Public IP Address

Notice: The information in this document, including products and software versions, is current as of the release date.The information in this document is subject to change without notice.

Release date : 30-Mar-2016

Last updated : 30-Mar-2016

Potential Security Impact:
Recommendations for configuring security on printers with a public IP address.

Source:HP, HP Product Security Response Team (PSRT)


Recommended Action

HP printers are intended to be used on a private network behind a firewall or router. Securely configuring publicly accessible printers is necessary to minimize the risk of misuse or attack. If HP printers are placed in the public IP address space they could be accessed by anyone with public internet access. This includes access to the Embedded Web Server configuration interface, TCP/IP protocols including Telnet, FTP and SNMP, and the Port 9100 printing interface.
The recommendations listed below provide a basic level of protection. See the Additional Information section, for resources addressing additional security settings.
  • Set an Embedded Web Server (EWS) configuration password
  • Set a PJL password and disable file system access via the PJL and Postscript interface
  • Disable remote firmware upgrade commands
  • Enable SNMP v1/v2 read-only access, configure a Set and Get SNMP v1/v2 Community name and disable the default community name of Public
  • Create an Access Control List (ACL) to allow only specific network connections (when available)
  • Disable Port 9100 printing services and configure IPP/IPPS printing services (requires client configuration)

Additional Information

More information on securing access to printers can be found in the following documents.
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version:1 (rev.1) - 17 February 2016 Initial release

Hardware platforms affected : Inkjet MF, Inkjet SF, zObsolete DD Do NOT Use

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05064941

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.