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HP Web Jetadmin - System Requirements

HP Web Jetadmin includes network device communication protocols and internal components that manage application and device data. These components extend the capabilities of HP Web Jetadmin and improve usage and performance in device lists, columns, and filtering functions.
HP Web Jetadmin is supported on platforms that have Microsoft Windows and .NET Framework high-priority updates. During each development cycle, HP regularly tests HP Web Jetadmin on platforms that have the current Microsoft updates. HP investigates all post-release software issues that customers report. For more information about the current software issues, see the Late Breaking News for HP Web Jetadmin 10.4. This document is available from the HP Web Jetadmin support page (in English).
HP Web Jetadmin requires the Windows HTTP SSL service. HP Web Jetadmin uses SSL to communicate with newer HP devices through port 8050.
HP Web Jetadmin Server Application
Supported operating systems
  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2008 R2 SP1
  • Microsoft Windows 10 (64-bit edition only)
  • Microsoft Window 8.1 (64-bit edition only)
  • Microsoft Window 8 (64-bit edition only)
  • Microsoft Windows 7 SP1 (64-bit edition only)
For more information about a specific Microsoft operating system, go to www.microsoft.com.
Notes
  • HP no longer supports or tests HP Web Jetadmin installations on Microsoft operating systems that were released prior to the operating systems that are supported for the current release.
  • Beginning with HP Web Jetadmin 10.3 SR6, Microsoft .NET Framework 4.5 or later is required in addition to .NET Framework 3.5 SP1 because HP Web Jetadmin supports Transport Layer Security (TLS) 1.1 and 1.2. Some of the operating systems that are supported for the current release already ship with .NET Framework 4.5 or later.
    If the HP Web Jetadmin installer does not detect .NET Framework 3.5 SP1 and .NET Framework 4.5 or later, the installer provides the appropriate installation instructions and Microsoft URL to download .NET Framework.
  • The operating systems that are supported for the current release include Windows Installer 4.5. If Windows Installer 4.5 is not already installed, the HP Web Jetadmin installer provides the appropriate Microsoft URL to download Windows Installer 4.5.
  • Local administrator access is required to install or upgrade HP Web Jetadmin.
  • Production HP Web Jetadmin installations are restricted to dedicated hosts. Running HP Web Jetadmin on systems that are also mail servers, DNS servers, domain controllers, and so on is not supported.
HP Web Jetadmin Client Application
Supported operating systems
  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2008 R2 SP1
  • Microsoft Windows 10
  • Microsoft Windows 8.1
  • Microsoft Windows 8
  • Microsoft Windows 7 SP1
For more information about a specific Microsoft operating system, go to www.microsoft.com.
Notes
  • Beginning with HP Web Jetadmin 10.3 SR6, Microsoft .NET Framework 4.5 or later is required in addition to .NET Framework 3.5 SP1 because HP Web Jetadmin supports Transport Layer Security (TLS) 1.1 and 1.2. Some of the operating systems that are supported for the current release already ship with .NET Framework 4.5 or later.
    If the HP Web Jetadmin installer does not detect .NET Framework 3.5 SP1 and .NET Framework 4.5 or later, the installer provides the appropriate installation instructions and Microsoft URL to download .NET Framework.
Virtual Machine (Optional Platform)
Recommended requirements
HP recommends the following virtualization solutions:
  • VMware ESX
  • Microsoft Hyper-V
Notes
  • For a VMware server, the virtual machine network must be set to bridged to facilitate HP Web Jetadmin communications.
  • It is very important to configure VMware so that its guest or virtual systems have enough resources to support HP Web Jetadmin and Microsoft SQL Server. To ensure that the appropriate resources are provisioned, see the support documentation for the version of VMware you are using.
Server Hardware
Recommended requirements
HP recommends the following hardware configuration for the server:
  • 4 or more processor cores
  • 2.8 GHz or higher processor speed
  • 4 GB or more of RAM
  • 4 GB of available storage
Minimum requirements
Although you can use the following hardware configuration for the server, HP does not recommend that you use it for production installations. HP does not test HP Web Jetadmin on this hardware configuration and, therefore, cannot guarantee the results.
  • 2 processor cores
  • 2.33 GHz processor speed
  • 3 GB of RAM (2 GB is required for the HP Web Jetadmin Service)
    HP Web Jetadmin uses a value of 3,072 MB to qualify a system as having 3 GB of RAM.
  • 4 GB of available storage
Notes
  • Recent software improvements have increased resource capacity requirements. HP strongly recommends the 64-bit editions of Windows and 4 GB or more of RAM for production HP Web Jetadmin installations.
  • Storage requirements vary depending on the implementation, database, and migration from previous versions.
  • NTFS is the only supported file system.
  • If the HP Web Jetadmin installer determines that less than 1 GB of RAM is installed, the installer displays a message stating that 3 GB of RAM is required.
Client Hardware
Recommended requirements
HP recommends the following hardware configuration for the client:
  • PC with 2.4 GHz processor
  • 64-bit system with 4 GB of RAM
  • Client display with a minimum resolution of 1024 x 768
  • Optimized for Normal font size
  • Default DPI only
Minimum requirements
Although you can use the following hardware configuration for the client, HP does not recommend that you use it for production installations. HP does not test HP Web Jetadmin on this hardware configuration and, therefore, cannot guarantee the results.
  • PC with 1.8 GHz processor
  • 32-bit or 64-bit system with 2 GB of RAM
  • Client display with a minimum resolution of 1024 x 768
  • Optimized for Normal font size
  • Default DPI only
Database
For new installations of HP Web Jetadmin 10.3 SR8 or later, the installation package contains and automatically installs the database for Microsoft SQL Server 2012 Express SP2 (product version 11.0.5058.0). Existing installations of HP Web Jetadmin prior to 10.3 SR8 and installations that have been upgraded to 10.3 SR8 or later use the database for Microsoft SQL Server 2008 Express (product version 10.00.2531.00).
  note:
HP has successfully tested HP Web Jetadmin with Microsoft SQL Server 2014.
  note:
For more information about configuring HP Web Jetadmin to use a separate Microsoft SQL instance, see the Using Microsoft SQL Server with HP Web Jetadmin white paper. This white paper is available from the HP Web Jetadmin support page (in English).
Network
The HP Web Jetadmin installer requires one active IPv4 connection. If an active IPv4 connection is not available, the installer fails.
For firmware upgrades with HP Web Jetadmin, a minimum bandwidth of 1 MB/s is required. If there are multiple devices upgrading at the same time, then the minimum bandwidth of 1 MB/s will be equal to the number of concurrent firmware upgrades. For example, four simultaneous upgrades requires at least 4 MB/s.
Installations and Upgrades
Local administrator access is required to install or upgrade HP Web Jetadmin.
Client Application
The HP Web Jetadmin client application requires the following:
  • Internet Explorer 8, 9, 10, or 11
  • Display with a minimum resolution of 1024 x 768
Notes
  • Internet Explorer is required to start the HP Web Jetadmin client application. For more information about Internet Explorer requirements and limitations, see the support documentation for the Windows operating system that you are using.
  • Administrator access is not required to run the HP Web Jetadmin client application.
  • A maximum of 15 concurrent client sessions are allowed.
Supported Devices
HP Web Jetadmin supports HP devices and third-party devices that are connected through HP Jetdirect print servers. HP Web Jetadmin also supports third-party devices that are standard printer MIB compliant and are connected to the network. For third-party devices, HP Web Jetadmin provides basic capabilities as well as more robust capabilities if the devices are used with HP-certified plug-ins for HP Web Jetadmin.
  note:
If the following devices use a Universal Plug-in (UPI), WS-Discovery must be enabled on the devices:
  • HP LaserJet Pro
  • HP Officejet Pro
  • HP FutureSmart with a firmware version earlier than 3.2.3
If WS-Discovery is disabled on HP LaserJet Pro and HP Officejet Pro devices, HP Web Jetadmin uses the correct UPI and displays a status of Device Communication Error for the devices after a device discovery or full refresh is performed.
If WS-Discovery is disabled on HP FutureSmart devices with a firmware version earlier than 3.2.3, HP Web Jetadmin uses a generic device model instead of the correct UPI after a device discovery or full refresh is performed.
Host Access
For the application host, local administrator access is required to install or upgrade HP Web Jetadmin.
For the client host, local user access is required to access the HP Web Jetadmin client application and administrator access is required to install Microsoft .NET Framework.
Client/Server Security
Microsoft domain or locally managed Windows users and passwords are required.
Notes
  • HP tests HP Web Jetadmin in Microsoft Active Directory domains.
  • Users must be a member of an HP Web Jetadmin server administrator group or designated as one of the following in the HP Web Jetadmin User settings:
    • Windows local security group
    • Active Directory security group
    • Local individual user account
    • Active Directory domain user account

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