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HP OfficeJet 3830, DeskJet 3830, 5730 Printers - First Time Printer Setup

This document is for HP OfficeJet 3830, 3831, 3832, 3833, 3834, 3835, DeskJet Ink Advantage 3835, 3836, 3838, DeskJet Ink Advantage Ultra 5738, 5739 All-in-One printers.
To set up a printer for the first time, remove all packing materials, connect the power cable, install the ink cartridges, and then load paper into the input tray.
note:
If you are looking for the printer software, go to:

Step 1: Unpack the printer from the box

Remove the printer from the box, and then remove all tape, stickers, and packing materials from the printer.
  1. Remove the printer from the box.
  2. Remove all tape and packing materials from the outside of the printer, and then open the exterior door.
    Figure : Remove the tape, and then open the exterior door
    Image: Remove the tape and packing materials from outside the printer
  3. Remove the tape and packing material from under the ink cartridge access door.
    Figure : Remove the tape and packing material from under the ink cartridge access door
    Image: Remove packing material
  4. Open the ink cartridge access door, and then remove the tape and packing materials from inside the printer.
    Figure : Remove the tape and packing materials from inside the printer
    Image: Remove the packing materials from  the printer
  5. Close the ink cartridge access door, and then close the exterior door.
    Figure : Close the ink cartridge access door, and then close the exterior door
    Image: Close ink cartridge access door and exterior door

Step 2: Connect the power cord, and then set the language, country/region, time, and date

Connect the power cord, turn on the printer, and then enter your localization settings.
  1. Connect the power cord to the rear of the printer, and then plug the other end of the power cord into an electrical outlet.
    Figure : Connect the power cord
    Image: Connect the power cord
  2. Press the Power button to turn the printer on.
    Figure : Press the Power button
    Image: Press the Power button
    On the printer control panel, the Language menu displays.
    Figure : Select your language
    Image: Select your language
  3. Touch your preferred language, and then touch Yes to confirm your choice.
    The Country/Region menu displays.
  4. Touch your specific country/region, and then touch Yes to confirm your choice.
    The Date/Time menu displays.
  5. Select the date, and then touch Next.
  6. Select the time, and then touch Done.

Step 3: Install the ink cartridges

Install the HP ink cartridges that shipped in the box with your printer.
  1. Open the exterior door, and then the ink cartridge door.
    The printer carriage moves to the center of the printer.
    Figure : The printer carriage moves to the center of the printer
    Image: Printer carriage moves to center of printer
  2. Wait until the printer is idle and silent before you continue.
  3. Remove one of the ink cartridges from its package. Be careful to touch only the black plastic on the ink cartridge.
  4. Remove the protective tape.
      caution:
    Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections.
    Figure : Remove the tape and avoid touching the ink cartridge contacts or ink nozzles
    Image: Remove the tape and avoid  touching the ink cartridge contacts or ink nozzles
  5. Slide the new ink cartridge at a slight upward angle into the empty slot, and then gently push up on the ink cartridge until it snaps into place.
    • Insert the tri-color ink cartridge () into the left slot.
    • Insert the black ink cartridge () into the right slot.
    Figure : Insert the new ink cartridge
    Image: Insert the new ink cartridge
  6. Repeat these steps to install the other ink cartridge.
  7. Close the ink cartridge access door, and then close the exterior door.
    Figure : Close the ink cartridge access door
    Image: Close the ink cartridge access door

Step 4: Load paper into the input tray

Load plain white paper in the input tray after you unpack the printer from the box.
  1. Raise the input tray.
    Figure : Raise the input tray
    Image: Pull up the input tray
  2. Slide the paper width guide all the way to the left.
    Figure : Slide the paper width guide left
    Image: Slide the paper width guide left
  3. Load plain white paper into the input tray, and then slide the stack of paper down until it stops.
    Figure : Load plain white paper
    Image: Load plain white paper
  4. Slide the paper width guide to the right until it stops at the edge of the paper.
    Do not push the paper width guide so far that it binds the paper.
    Figure : Slide the paper width guide right
    Image: Slide the paper width guide right
  5. Pull out the output tray, and then raise the tray extender.
    Figure : Pull out the output tray, and then raise the tray extender
    Image: Pull out the output tray and tray extender

Step 5: Align the ink cartridges

Aligning the ink cartridges is necessary to achieve the best print quality.
  1. After loading the paper, touch OK, and then the printer automatically prints an alignment page.
    note:
    The printer only prints an alignment page automatically when new ink cartridges are installed.
  2. Lift the scanner lid.
  3. Place the alignment page with the print side down on the scanner glass, and then position it according to the engraved guides around the glass.
    Figure : Place the alignment page on the scanner glass
    Image: Place the alignment page on the scanner glass
  4. Close the scanner lid.
  5. Touch OK to scan the page and complete the ink cartridge alignment.

Step 6: Install the printer software

Your HP printer hardware is now set up and you can install the printing software. Do not attempt to connect the printer to a computer until instructed to do so in the printing software.
Download the latest version of the printing software from the following HP websites:

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