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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c04062107

Version: 1

HP Graphical POS Pole Display - Unable to Display Simplified Chinese

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 02-Jan-2014

Last updated : 02-Jan-2014

DESCRIPTION
HP Pole Display is unable to display Simplified Chinese characters. HP Display Setup Utility version 6.0.0.2 does not produce Simplified Chinese characters.

SCOPE
Information in this document applies to the following:
Devices:
  • HP Graphical POS Pole Display
  • HP Retail RP7 VFD Customer Display Model QZ701AA
Software:
  • HP Display Setup Utility version 6.0.0.2 and later
RESOLUTION
To resolve this issue, copy and paste Simplified Chinese characters from another source into the configuration utility.

Hardware platforms affected : HP Graphical POS Pole Display, HP Retail RP7 VFD Customer Display

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA04062107

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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