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SUPPORT COMMUNICATION- SECURITY BULLETIN

Document ID: c03744742

Version: 4

HPSBPI02869 SSRT100936 rev.4 - HP LaserJet MFP Printers, HP Color LaserJet MFP Printers, Certain HP LaserJet Printers, Remote Unauthorized Access to Files

Notice:: The information in this security bulletin should be acted upon as soon as possible.

Release date : 25-Apr-2013

Last updated : 19-Jul-2017

Potential Security Impact:
Remote unauthorized access to files

Source:HP, HP Product Security Response Team (PSRT)

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with HP LaserJet MFP printers, HP Color LaserJet MFP printers, and certain HP LaserJet printers. The vulnerability could be exploited remotely to gain unauthorized access to files.
Reference Number
CVE-2012-5221, iDefense [V-bxys4j4rnm], SSRT100936
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Please refer to the RESOLUTION below for a list of impacted products.
BACKGROUND
CVSS 2.0 Base Metrics
Reference
Base vector
Base score
CVE-2012-5221
(AV:N/AC:L/Au:N/C:C/I:N/A:N)
7.8

Information on CVSS is documented in HP Customer Notice: HPSN-2008-002
The Hewlett-Packard Company thanks Andrei Costin working with the iDefense Vulnerability Contributor Program for reporting this vulnerability to security-alert@hp.com.
RESOLUTION
HP recommends following the “ HP Imaging and Printing Security Best Practices”. Page 52 documents how to disable file access via Postscript.
HP has provided firmware updates for impacted printers as set forth in the table below. To obtain the updated firmware, go to the HP Software and Drivers page for your product and find the firmware update from the list of available software.
Firmware Updates
Product Name
Model
Firmware Update Version
HP Color LaserJet 3000
Q7534A
v 46.070.1 (or higher)
HP Color LaserJet 3800
Q5981A
v 46.070.1 (or higher)
HP Color LaserJet 4700
Q7492A
v 46.220.1 (or higher)
HP Color LaserJet 4730 Multifunction Printer
Q7517A
v 46.370.1 (or higher)
HP Color LaserJet CM4730 Multifunction Printer
CB480A
v 50.272.8 (or higher)
HP Color LaserJet 5550
Q3714A
v 07.220.1 (or higher)
HP Color LaserJet 9500 Multifunction Printer
C8549A
v 08.280.1 (or higher)
HP Color LaserJet CM6030 Multifunction Printer
CE664A
v 52.243.0 (or higher)
HP Color LaserJet CM6040 Multifunction Printer
Q3939A
v 52.243.0 (or higher)
HP Color LaserJet CP3505
CB442A
v 03.150.1 (or higher)
HP Color LaserJet CP3525
CC469A
v 06.171.2 (or higher)
HP Color LaserJet CP4005
CB503A
v 46.220.1 (or higher)
HP Color LaserJet CP6015
Q3932A
v 04.191.2 (or higher)
HP Color LaserJet Enterprise CP4025
CC490A
v 07.151.3 (or higher)
HP Color LaserJet Enterprise CP4525
CC493A
v 07.151.3 (or higher)
HP LaserJet 4240
Q7785A
v 08.240.1 (or higher)
HP LaserJet 4250
Q5400A
v 08.240.1 (or higher)
HP LaserJet 4345 Multifunction Printer
Q3942A
v 09.290.1 (or higher)
HP LaserJet 4350
Q5407A
v 08.240.1 (or higher)
HP LaserJet 5200L
Q7543A
v 08.220.8 (or higher)
HP LaserJet 5200N
Q7543A
v 08.220.8 (or higher)
HP LaserJet 9040
Q7697A
v 08.240.2 (or higher)
HP LaserJet 9040 Multifunction Printer
Q3721A
v 08.280.1 (or higher)
HP LaserJet 9050
Q7697A
v 08.240.2 (or higher)
HP LaserJet 9050 Multifunction Printer
Q3721A
v 08.280.1 (or higher)
HP LaserJet Enterprise P3015
CE526A
v 07.171.2 (or higher)
HP LaserJet M3027 Multifunction Printer
CB416A
v 48.292.8 (or higher)
HP LaserJet M3035 Multifunction Printer
CB414A
v 48.292.8 (or higher)
HP LaserJet CM3530 Multifunction Printer
CC519A
v 53.222.8 (or higher)
HP LaserJet M4345 Multifunction Printer
CB425A
v 48.292.8 (or higher)
HP LaserJet M5025 Multifunction Printer
Q7840A
v 48.292.8 (or higher)
HP LaserJet M5035 Multifunction Printer
Q7829A
v 48.292.8 (or higher)
HP LaserJet M9040 Multifunction Printer
CC394A
v 51.242.7 (or higher)
HP LaserJet M9050 Multifunction Printer
CC395A
v 51.242.7 (or higher)
HP LaserJet P3005
Q7812A
v 02.180.1 (or higher)
HP LaserJet P4014
CB507A
v 04.201.2 (or higher)
HP LaserJet P4015
CB509A
v 04.201.2 (or higher)
HP LaserJet P4515
CB514A
v 04.201.2 (or higher)
HP 9250c Digital Sender
CB472A
v 48.282.8 (or higher)
...
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send an e-mail to hp-security-alert@hp.com.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp­security­alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
PI
HP Printing and Imaging
HF
HP Hardware and Firmware
ST
HP Storage Software
GN
HP General Software
Support: For further information, contact normal HP Services support channel.
Report: To report a potential security vulnerability with any HP supported product, send Email to: hp-security-alert@hp.com.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version:1 (rev.1) - 25 April 2013 Initial release; Version:2 (rev.2) - 29 May 2013 Added a work around, added CM3530 printer, added a CM4730 printer, changed firmware version on CP3525, CM6030, CM6040 printers, changed model numbers for 9050 printer, added leading '0' to all firmware versions whose major version was a single digit. Merged 'Supported Software Versions' table, into 'Resolution' table; Version:3 (rev.3) - 20 February 2014 Updated firmware versions in 'Supported Software Versions' table, clarified Resolution instructions; Version:4 (rev.4) - 13 July 2017 Fixed broken links and replaced download process. Added boiletplate reuse c05565415

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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