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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03438371

Version: 1

HP Notebook PCs - Tablet and Pen Settings Tabs Are Missing Functionality

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 31-Jul-2012

Last updated : 31-Jul-2012

DESCRIPTION
In the Tablet and Pen Settings control panel, the Display tab appears to be missing information and settings options. Additionally, the Tablet Buttons tab generates an error message when selected.

SCOPE
HP EliteBook 2760p Tablet PC
RESOLUTION
The Display tab does not show display information because the Windows video driver does not support rotation in the same way that it did on previous Windows Tablet PC products. As a result, this tab does not actually do anything. The tab also cannot be removed because it is an interface element controlled by Microsoft and the Windows operating system.
The Tablet Buttons tab is incorrectly displayed because there are no programable tablet buttons on the HP EliteBook 2760p. All tablet buttons have a fixed function.
To resolve this issue, download and install the following SoftPaq.
Softpaq Description
Information
Download
HP HotKey Support
VERSION: 4.5.9.1 REV: A
Note: A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com/.

Hardware platforms affected : HP EliteBook 2760p Tablet PC

Operating systems affected : Microsoft Windows XP Professional Edition

Software affected : Not applicable

Support Communication Cross Reference ID : IA03438358

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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