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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP Pavilion g4-2189ca Notebook PC Product Specifications

Hardware
Product Name
g4-2189ca
Product Number
B5R67UA
Microprocessor
3.0GHz/2.6GHz AMD Dual-Core A6-4400M Accelerated Processor
Microprocessor Cache
1MB L2 Cache
Memory
4GB DDR3 SDRAM (1 DIMM)
Memory Slots
2 user accessible
Video Graphics
AMD Radeon HD 7520G Discrete-Class graphics and up to 2036MB total graphics memory
Display
14.0-inch diagonal HD BrightView LED-backlit display (1366 x 768)
Hard Drive
500GB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
Multimedia Drive
SuperMulti DVD burner
Network Card
10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity
802.11b/g/n WLAN
Bluetooth
Sound
Altec Lansing speakers with Dolby Advanced Audio v2
Keyboard
Full-size island-style keyboard
Pointing Device
Touchpad with on/off button and precision multi-touch gesture support.
External Ports
Multi-format digital media card reader for Secure Digital cards and Multimedia cards
2 SuperSpeed USB 3.0
1 Universal Serial Bus (USB) 2.0
1 HDMI
1 RJ-45 (LAN)
1 Headphone;
1 Microphone in
Dimensions
13.66" (L) x 9.07" (W) x 1.18" (min H / 1.41" (max H)
Weight
4.83 lbs
Power
65W AC adapter
6-cell 47WHr lithium-ion battery
ID Mech Description
HP Webcam with integrated digital microphone
Software
Operating System:
Genuine Windows 7 Home Premium (64-bit)
Security and Support:
Free 60-day Norton Internet Security 2012 Subscription
HP Support Assistant: Update your PC, troubleshoot problems and get technical support.
HP Power Manager: Adjust settings for optimal battery life or performance.
HP Recovery Manager: Recover, restore, and create recovery media for your PC.
HP Security Assistant: One-stop access to preloaded security solutions to help defend your data.
HP Launch Box: Fast launch of HP and Microsoft apps grouped in taskbar boxes, plus option to customize a third box.
HP ProtectSmart Hard Drive Protection (HP 3D DriveGuard)
Free 90-day Computrace Absolute Data Protect Subscription: Freeze your computer and delete its data remotely, plus track it on an internet map (link in Start Menu).
HP CoolSense: Turn it on to stay comfortable when away from your desk or table.
Adobe Reader
Adobe Flash Player
Adobe Shockwave Player
Microsoft Silverlight
Evernote
Multimedia:
Windows Media Player
Windows DVD Maker
Cyberlink YouCam DE: Chat live and capture video or photos. Be yourself or a favorite avatar!
HP Games powered by WildTangent: includes 10 free rental sessions of “Plants vs. Zombies”, 2010 Game of the Year, and 1 free game Farm Frenzy valued at $19.99 MSRP.
Dolby Advanced Audio
HP+
rara Music: Music for every mood (rara.com/hp)
Snapfish Picture Mover (link in Task Bar)
eBay
Blio eReader application with full color: includes 4 free digital books valued at $75 MSRP.
Productivity and Finance:
Microsoft Office Starter: reduced-functionality Word and Excel only, with advertising. No PowerPoint or Outlook. Buy Office 2010 to use the full featured software.
Windows Live Essentials 2011
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Movie Maker
Windows Live Writer
Windows Live Mesh
HP MyRoom: 2-way video calling, instant messaging, and file sharing in and outside a virtual room (link in HP Launch Box on Task Bar).
Internet Solutions:
Internet Explorer 9
Skype
Bing Bar for Internet Explorer 9

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Serbia

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