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HP Elitebook 8560p Notebook PC - Custom Image Fails to Install Intel AMT/vPro Driver

Issue
The HP Softpaq, Intel Management Engines Component Driver, fails to install with the following message:
Error installing PCI Simple Communications Controller - Problem installing this device.
Followed by:
Cannot install this hardware. There was a problem installing PCI simple communications controller error occurred, the name is already in use, either as a service name or a service display.
Solution
Remove all other HECI driver references from the custom image, or re-create the custom image using a Virtual Machine (without access to AMT device).
Root cause is existing HECI driver or service in the custom image that conflicts with installation of the version required for the 8560p. This driver or service may be in place for use with older hardware or as an embedded Windows 7 component.

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Country/Region: Flag Serbia

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