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HP Customer Support - Knowledge Base

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Fix Windows 10 Update Issues
> Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
> Resolve Windows 10 or update issues on HP computer – Click Here

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Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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Fix Windows 10 Update Issues
Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP Color LaserJet CP3505 Printer Series - Replace the Electrostatic Transfer Belt (ETB)

ETB replacement

Parts return

To view a video demonstrating the procedure for removing the part click here to access the Services Media Library (www.hp.com/go/sml). Select Printers and Multifunction under the Product category, select HP Color LaserJet Printers under the Product family, and then select the printer model under the product series category.

ETB replacement

note:
The ETB shown in this procedure is for the duplex model. The ETB for the simplex model looks different, but the procedure for removing it is the same as for the duplex model.

Turn the printer off.
Open the front cover.
Push in the two blue latch buttons (callout 1) and pull the ETB out of the printer.
Install the new ETB.
Close the front cover.