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HP Color LaserJet Enterprise CP5520 Printer Series - Product updates

To download the most recent firmware upgrade for the product, go to www.hp.com/support/cljcp5525 or www.hp.com/go/cljcp5525_firmware.
Determine the installed revision of firmware
Print a configuration page to determine the installed revision of firmware.
On the configuration page, look in the section marked Device Information for the firmware datecode and firmware revision.
Firmware datecode and firmware revision examples
  • 20100831 (firmware datecode)
  • 103067_104746 (firmware revision)
Perform a firmware upgrade
The firmware bundle is a xxxxxxx.bdl file. This file requires an interactive upgrade method. You cannot upgrade the printer using the traditional FTP, LPR or Port 9100 methods of upgrading. Use one of the following methods to upgrade the firmware for this product.
Embedded Web Server
  1. Open an browser window.
  2. Enter the product IP address in the URL line.
  3. Select the Firmware upgrade link from within the Troubleshooting tab.
      note:
    If you get a warning screen, follow the instructions for setting an administrator password from the Security tab.
  4. Browse to the location that the firmware upgrade file was downloaded to, and then select the firmware file. Select the Install button to perform the upgrade.
      note:
    Do not close the browser window until the Embedded Web Server (EWS) displays the confirmation page.
  5. Select Restart Now from the EWS confirmation page, or turn the product off, and then on again using the power switch.
USB storage device (Preboot menu)
  1. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb drive).
  2. Turn the product on.
  3. Press the Stop button when the Ready, Data and Attention LEDs illuminate solid.
  4. Press the down arrow button to highlight Administrator, and then press the OK button.
  5. Press the down arrow button to highlight Download, and then press the OK button.
  6. Insert the portable USB storage device with the xxxxxxx.bdl file on it.
      note:
    If the error message No USB Thumbdrive Files Found appears on the control-panel display, you might need to connect the storage device to the external USB connection on the formatter or try using a different portable storage device.
  7. Press the down arrow button to highlight USB Thumb Drive, and then press the OK button.
  8. Press the down arrow button to highlight thexxxxxxx.bdl file, and then press the OK button.
      note:
    The upgrade process can take up to 10 minutes to complete.
      note:
    If there is more than one xxxxxxx.bdl file on the storage device, make sure that you select the correct file for this product.
  9. When the message Complete appears on the control-panel display, press the Back button 3 times.
  10. When the message Continue appears on the control-panel display, press the OK button. The product will initialize.
  11. When the upgrade process is complete, print a configuration page and verify that the upgrade firmware version was installed. See Configuration page and Determine the installed revision of firmware.
USB storage device (control-panel menu)
  1. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumbdrive).
  2. Turn the product on, and then wait until it reaches the Ready state.
  3. Press the Home button or OK button.
  4. Press the down arrow button to highlight Device Maintenance, and then press the OK button.
  5. Press the down arrow button to highlight USB Firmware Upgrade, and then press the OK button.
  6. Insert the portable USB storage device with the xxxxxxx.bdl file on it into the USB port on the front of the product, and then press the OK button.
  7. Press the down arrow button to highlight thexxxxxxx.bdl file, and then press the OK button.
      note:
    If there is more than one xxxxxxx.bdl file on the storage device, make sure that you select the correct file for this product.
  8. A prompt to upgrade an older, newer, or reinstall the same version appears. Press the down arrow button to highlight the desired option, and then press the OK button.
    When the upgrade is complete, the product will initialize.
      note:
    The upgrade process can take up to 10 minutes to complete.
  9. When the upgrade process is complete, print a configuration page and verify that the upgrade firmware version was installed.

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