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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP G62-b21SA Notebook PC Product Specifications

Hardware
Software
Hardware
Product Name
G62-b21SA
Product Number
XR523EA
Microprocessor
2.0 GHz Intel Pentium Processor P6100
Microprocessor Cache
Level 3 cache 3 MB
Memory
4 GB DDR3 (2 x 2048 MB)
Memory Max
Supports up to 4 GB DDR3 memory
Video Graphics
Intel HD Graphics
Video Memory
up to 1696 MB total available graphics memory
Display
39.6 cm (15.6") diagonal High-Definition LED HP BrightView Display (1366 x 768)
Hard Drive
500 GB SATA Hard Disk Drive 5400 rpm
Multimedia Drive
SATA optical drive: LightScribe SuperMulti DVD±R/RW with Double Layer Support
Network Card
Integrated 10/100BASE-T Ethernet LAN
Wireless Connectivity
802.11 b/g/n
Sound
Altec Lansing speakers
Keyboard
Full size keyboard with One touch launch keys and Action keys
Pointing Device
Touch Pad with On/Off button and 2-way Scroll pad support
PC Card Slots
5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro or xD Picture cards
External Ports
  • 1 VGA port
  • 1 stereo headphone-out
  • 1 microphone-in
  • 3 USB 2.0 ports
  • 1 RJ45 ethernet port
Dimensions
24.6 cm (L) x 37.4 cm (W) x 3.18 cm (min H) / 3.68 cm (max H)
Weight
Starting at 2.20 kg
Power
65 W AC Power Adapter
6-cell Lithium-Ion (Li-Ion) battery
What's In The Box
Webcam with Integrated Microphone (VGA)
Software
Operating System:
Genuine Windows 7 Home Premium 64-bit
Security and Support:
Recovery partition (including possibility to recover system
applications and drivers separately)
Optional re-allocation of recovery partition
Recovery CD/DVD creation tool
Symantec Norton Internet Security 2011 (60 days live update)
Notebook Help & Support
Multimedia:
HP Setup
HP Advisor
HP Support Assistant
Omnifone MusicStation
Cyberlink DVD Suite
Cyberlink Power DVD
Cyberlink YouCam
Windows Live Applications
HP Games Console with hours of free game play
Norton Online Backup (30-day trial)
Productivity and Finance:
Microsoft Office 2010 preloaded (This PC is preloaded with reduced-functionality versions of Word and Excel that include advertising. Purchase an Office 2010 Product Key to activate full-featured Office software on this PC)
Internet Solutions:
Microsoft Internet Explorer
Windows Live Messenger
Adobe Reader
Adobe Flash Player

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now

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Country/Region: Flag Serbia

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