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HP LaserJet M5025 and M5035 Multifunction Printer Series - Replace the Memory

Summary of instructions

To view a video demonstrating the procedure for removing the part click here to access the Services Media Library (www.hp.com/so/sml). Select Printers and Multifunction under the Product category, Select HP LaserJet MFP and All-in-one Products under the Product family, and then select the printer model under the product series category.

Memory replacement

  caution:
Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package, then touch bare metal on the printer.
  1. Print a configuration page to find out how much memory is installed in the printer before adding memory.
  2. Turn off the device, and disconnect all of the cables.
  3. At the back of the device, remove the formatter cover.
  4. Open the formatter door.
  5. Remove the DIMm from the antistatic package.
      caution:
    To reduce the possibility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wrist strap or touch the surface of the antistatic package before handling DIMMs.
  6. Hold the DIMM by the edges, and align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.)
  7. Press the DIMM straight into the slot, and press firmly. Make sure the locks on each side of the DIMM snap into place.
    note:
    To remove a DIMM, first release the locks.
  8. Close the formatter door.
  9. Replace the formatter cover.
  10. Reconnect the cables, and then turn on the device.

Check DIMM installation

After installing the DIMM, make sure that the installation was successful.
  1. Turn the device on. Check that the Ready light is illuminated after the device has gone through the startup sequence. If an error message appears, a DIMM might have been incorrectly installed.
  2. Print a configuration page.
  3. Check the memory section on the configuration page and compare it to the configuration page that was printed before the memory installation. If the amount of memory has not increased, the DIMM might not be installed correctly, or the DIMM might be defective. Repeat the installation procedure. If necessary, install a different DIMM.
    note:
    If you installed a device language (personality), check the "Installed Personalities and Options" section on the configuration page. This area should list the new device language.

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