Remote unauthorized access to data, Denial of Service (DoS)
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SUPPORT COMMUNICATION- SECURITY BULLETIN
Document ID: c01886100
Version: 3
HPSBPI02472 SSRT090196 rev.4 - Certain HP Color LaserJet Printers, Remote Unauthorized Access to Data, Denial of Service
Notice:: The information in this security bulletin should be acted upon as soon as possible.
Release date : 18-Nov-2009
Last updated : 19-Jul-2017
Source:HP, HP Product Security Response Team (PSRT)
VULNERABILITY SUMMARY
A potential security vulnerability has been identified with certain HP Color LaserJet printers. The vulnerability could be exploited remotely to gain unauthorized access to data or to create a Denial of Service (DoS).
CVE-2009-3842
HP Color LaserJet CM3530 Multifunction Printer (MFP) with firmware 53.021.2 (earlier versions are not vulnerable)
HP Color LaserJet CP3525 Printer with firmware 05.058.4 (earlier versions are not vulnerable)
HP Color LaserJet CP3525 Printer with firmware 05.058.4 (earlier versions are not vulnerable)
CVSS 2.0 Base Metrics
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Reference
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Base Vector
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Base Score
|
|
CVE-2009-3842
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(AV:N/AC:L/Au:N/C:P/I:P/A:C)
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9.0
|
Information on CVSS is documented in HP Customer Notice: HPSN-2008-002.
HP has provided firmware updates for impacted printers as set forth in the table below. To obtain the updated firmware, go to the
HP Software and Drivers page for your product and find the firmware update from the list of available software.
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Product
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Resolved in Firmware Version
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HP Color LaserJet CM3530 MFP
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53.031.4 or subsequent
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HP Color LaserJet CP3525 Printer
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05.059.3 or subsequent
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Note: Each firmware update has instructions for finding the firmware version installed on the product.
PRODUCT SPECIFIC INFORMATION
None
None
...
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send an e-mail to
hp-security-alert@hp.com.
Report: To report a potential security vulnerability with any HP supported product, send email to:
hpsecurityalert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email, visit
https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
Security Bulletin Archive: To view released Security Bulletins, search the
HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
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PI
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HP Printing and Imaging
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HF
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HP Hardware and Firmware
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ST
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HP Storage Software
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GN
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HP General Software
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Support: For further information, contact normal HP Services support channel.
Report: To report a potential security vulnerability with any HP supported product, send Email to:
hp-security-alert@hp.com.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY :
Version:1 (rev.1) - 18 November 2009 Initial release; Version:2 (rev.2) - 10 December 2009 Corrected product versions in SUPPORTED SOFTWARE VERSIONS section; Version:3 (rev.3) - 20 June 2011 Corrected model number; Version:4 (rev.4) - 17 July 2017 Replaced download process. Added boilerplate reuse c05565415
© Copyright 2017 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.
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