solution Contentsolution Content

HP Scanjet N6350 - Product support

Product support

In order to get the best results from your HP product, please consult the following HP support offerings:
  1. See the product documentation that came with the product.
    • Review the troubleshooting section in this user guide.
    • Review the scanner software help (click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to N6350, point to User Guide, and then select your preferred format).
  2. See the HP online support website at www.hp.com/support, or contact your point of purchase.
    HP online support is available to all HP customers. It is the fastest source for up-to-date product information and expert assistance, including the following features:
    • Online chat and email access to qualified online support specialists
    • Software, firmware, and driver updates for your product
    • Valuable product and troubleshooting information for technical issues
    • Proactive product updates, support alerts, and HP newsletters (available when you register your product)
  3. HP support by phone
    • Support options and fees vary by product, country/region, and language.
    • Fees and policies are subject to change without notice. Please see www.hp.com/support for the latest information.
  4. Post-warranty period
    After the limited warranty period, help is available online at www.hp.com/support.
  5. Extending or upgrading your warranty
    If you would like to extend or upgrade the product’s warranty, please contact your point of purchase or see the HP Care Pack Services at www.hp.com/support.
  6. If you already purchased an HP Care Pack Service, please check the support conditions in your contract.