While printing, the product does not pick up or feed paper from the input tray.
note:This video shows the HP Deskjet F4180 printer. The outside of the printer might not look the same as your printer, but the steps are the same.
note:Use plain paper in the product until the issue is resolved.
note:Do not load too much paper in the product.
note:If the paper is not pushed all the way in, the product will not be able to pick up the paper. If it is pushed in too far, the product will pick up multiple sheets of paper, which can result in a paper jam.
caution:Do not remove jammed paper at this stage.
caution:If the paper tears while removing it from the rollers,check the rollers and wheels for torn pieces of paper that might beremaining inside the product. If all of the pieces ofpaper are not removed from the product, more paper jams are likely to occur.
caution:If the paper tears when while removing it from the rollers, check therollers and wheels for torn pieces of paper that might be remaining inside thedevice. If all the pieces of paper are not removed from the product, morepaper jams are likely to occur.
note:The power cable must be disconnected to move the parts by hand and to reset the paper feed mechanism without the risk of an electrical shock.
caution:Be careful not to force the carriage. If the carriage is stuck, forcing it to move will damage the product.
note:Depending on the software program, the button might be called Properties, Options, Printer Setup, Printer, or Preferences.