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Welcome to HP Customer Support

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  • Information
    Welcome Samsung Printer Customers

    Need support for your Samsung Printer?  HP is here to help!  Learn More

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HP Digital Media Receiver - Can't Find Music or Photos

If you can't find music or photos that should be available, try the following.
  • Make sure your computer is powered on and that it has not entered standby mode. Change your computer's power settings if you want your content to always be available.
  • Make sure the server software is running on your computer. Look for the media server icon in your system tray. If necessary, start the server software again.
  • If you are using a wireless network, try locating the receiver closer to your access point or wireless computer.
  • If you are using a wired network, verify the receiver network cable is properly attached to your network hub or router, and that the hub or router has power.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country: Flag Serbia

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